UK holidaymaker’s payout after contracting E. coli

A holidaymaker has won just under £3,000 in compensation from a travel company after contracting E. coli on one of their holidays.

Vincci Taj Sultan hotel in TunisiaCarl Pallant, 29, from Horsham, was staying with his girlfriend at Vincci Taj Sultan hotel in Tunisia when he caught the disease last summer. He contacted Your Holiday Claims direct who helped him win £2,935 in damages from travel operator Thomas Cook, with whom Mr Pallant had booked the holiday.

In a statement, the solicitors said: “Mr Pallant had booked the Tunisian getaway through the tour operator Thomas Cook.

“He reported that breakdowns in hygiene standards were rife within the hotel’s restaurants.

“Food was often served undercooked and birds were seen flying around open buffet restaurants where food was uncovered.

“Due to the severity of the symptoms suffered, Mr Pallant was admitted to hospital in Crawley for treatment.

“After days of tests it was confirmed that he had contracted E. coli during his stay at the Vincci Taj Sultan.”