Food safety fines in Brisbane

The problem with Brisbane’s restaurant inspection disclosure program is that it’s voluntary: only got two stars out of five? Don’t post the grade.

They may suck at public disclosure, but they’re good at sending a eat.safe.brisbanemessage with fines when problems are discovered.

According to the Australian Institute of Food Safety:

• A combination lodging amenity and restaurant located on Flockton Street was fined for multiple issues, including old food scraps being left on and in food containers and live roaches found throughout the establishment. The fine for this issue was $25,000.

• A café that is located in the Mount Gravatt area was actually fined because a rat infestation was found on the premises. Additionally, the café placed rat poison in areas that also contained food for human consumption. In this instance, the fine was $25,000.

• A restaurant on Compton Road racked up more than 40 violations such as mice on the premises, broken and open food storage containers, improper control of food temperatures, and unsanitary food storage, and was fined $27,000.

• On Queen Street, a place to provide health drinks was fined because a customer found a used bandage in their beverage. The fine in this instance was $20,000.

Note no names were named so as a consumer, how would I know which places I might want to avoid. Doesn’t seem democratic. We have some experience with this.

Filion, K. and Powell, D.A. 2009. The use of restaurant inspection disclosure systems as a means of communicating food safety information. Journal of Foodservice 20: 287-297.

The World Health Organization estimates that up to 30% of individuals in developed countries become ill from food or water each year. Up to 70% of these illnesses are estimated to be linked to food prepared at foodservice establishments. Consumer confidence in the safety of food prepared in restaurants isfragile, varying significantly from year to year, with many consumers attributing foodborne illness to foodservice. One of the key drivers of restaurant choice is consumer perception of the hygiene of a restaurant. Restaurant hygiene information is something consumers desire, and when available, may use to make dining decisions.

Designing a national restaurant inspection disclosure system for New Zealand?
01.nov.11
Journal of Food Protection 74(11): 1869-1874
Katie Filion and Douglas Powell
Department of Diagnostic Medicine/Pathobiology, Kansas State University, Manhattan, Kansas 66506, USA
http://www.ingentaconnect.com/content/iafp/jfp/2011/00000074/00000011/art00010
The World Health Organization estimates that up to 30% of individuals in developed countries become ill from contaminated food or water each year, and up to 70% of these illnesses are estimated to be linked to food service facilities. The aim of restaurant inspections is to reduce foodborne outbreaks and enhance consumer confidence in food service. Inspection disclosure systems have been developed as tools for consumers and incentives for food service operators. Disclosure systems are common in developed countries but are inconsistently used, possibly because previous research has not determined the best format for disclosing inspection results. This study was conducted to develop a consistent, compelling, and trusted inspection disclosure system for New Zealand. Existing international and national disclosure systems were evaluated. Two cards, a letter grade (A, B, C, or F) and a gauge (speedometer style), were designed to represent a restaurant’s inspection result and were provided to 371 premises in six districts for 3 months. Operators (n = 269) and consumers (n = 991) were interviewed to determine which card design best communicated inspection results. Less than half of the consumers noticed cards before entering the premises; these data indicated that the letter attracted more initial attention (78%) than the gauge (45%). Fifty-eight percent (38) of the operators with the gauge preferred the letter; and 79% (47) of the operators with letter preferred the letter. Eighty-eight percent (133) of the consumers in gauge districts preferred the letter, and 72% (161) of those in letter districts preferring the letter. Based on these data, the letter method was recommended for a national disclosure system for New Zealand.

One in 5 Brisbane food vendors fail; which ones

More clarification on Brisbane, Australia’s ‘score on the door’ scheme.

The Brisbane Times reports that 5,500 food businesses were inspected by the Brisbane City Council this year as part of Eat Safe Brisbane, which rates all city food operators out of five for their compliance to food safety standards.

The businesses covered include restaurants, cafes, bakeries, hotels, prisons, child care centres and food manufacturers.

Businesses with ratings of three stars or more can elect to have their rating displayed at their premises or added to an online database.

However, those with two stars or less – which are required to make improvements to meet legislative requirements – will not be named online.

Sixteen per cent of eateries received a two-star rating, defined as having "a low level of compliance with the Food Act 2006 with more effort required to rectify issues".

Five per cent received a zero-star rating. There is no one-star rating.

Lord Mayor Campbell Newman said those with poor ratings were protected from being named by privacy legislation.

However, he said the optional system whereby outlets who received three stars or more could display their credentials, would pressure businesses into lifting their game.

Only 56 per cent of the overall food businesses have their results published online. This is made up of the 21 per cent of businesses who received two stars or less, plus another 23 per cent who opted out of having their rating made public.

Just eight per cent of Brisbane licensed food businesses received a five-star rating, with 26 per cent receiving a four and 45 per cent receiving three.

Businesses who receive high ratings will receive lower annual fees and less frequent audits.

Queensland Hoteliers Association chief executive Justin O’Connor said the system would provide an incentive for businesses to do better in terms of food safety compliance.

Norman Hotel general manager Michael Fallon, whose business received a five-star rating, said he would be wary of eateries who had not made their rating public.

"To me, that tells me they’ve got something to hide," Mr Fallon said.

Baking Industry Association Queensland Paul McDonald said he had little sympathy for businesses who recorded a low rating.

"If you are not up to standard you shouldn’t be open, I think you are endangering people’s lives and that is a risk none of us want to take," he said.

Star ratings can be viewed online at www.brisbane.qld.gov.au/EatSafeBrisbane.
 

Stars for food safety ratings in Windsor, Ontario

Are stars better than grades or numbers or colors or smiley faces when posting the results of restaurant inspections?

That research has yet to be done, but Windsor (that’s in Ontario, Canada)

Dr. Allen Heimann, the medical officer of health, writes in the ironically named newspaper, the Windsor Star, that a five-star rating system was adopted last year and is intended to be representative of how closely food premises owners/operators follow food safety standards.

The results of this new program have been overwhelmingly positive. More than 95 per cent of food premises have either four or five stars.

If you don’t see a star sign posted, ask to see it. If it’s unavailable, you can choose to either purchase your food without knowing the rating, or search for the rating online first.

In fall 2010, the second phase of the SFC program will be in effect with the new website, which will allow you to search from home for any food premises and have instant access to its star rating and an inspection report.

Each report will list the concerns a health inspector had during their inspection, as well as an explanation of each.

Visit the SFC website at http://www.safefoodcounts.ca.