Why Minnesota doesn’t post restaurant inspection reports

Hawaii has joined other states in providing restaurant inspection data online, New Yorkers are debating whether inspections and reviews of Chinese and other ethnic restaurants are racist, and Canada is once again lauding Toronto’s red-yellow-green system of disclosure.

larry.the_.cable_.guy_.health.inspector-213x300-213x3001-213x300Strangely absent in such debate is the state of Minnesota, which is often praised for its skill and speed investigating outbreaks of foodborne illness.

According to Eric Roper of the Star Tribune, Minnesota is one of the least transparent states in the nation with regard to restaurant inspections.

A local developer posted Minneapolis restaurant inspections to the Web several years ago, but ultimately took the site down after trouble getting up-to-date data from the city. The city’s health department said it hopes to have this data live in 2016, though it had similar goals in 2013.

With regard to letter grades in particular, the city’s Environmental Health Manager Dan Huff is not a fan.

“What we have found is that jurisdictions that do have grades, more resources go into fighting over the grade than actually improving food safety,” Huff said.

He believes it would be detrimental to the inspection process. “It creates a more adversarial relationship with the inspector,” Huff said. “Because you’re like ‘Come on! I just need one point so I’m an A. Give me a break man.’”

Council Member Andrew Johnson, meanwhile, has asked staff to explore the idea further.

“Making it so people can go out to the website and look up restaurants is … a great step,” Johnson said. “But it also would be even better to have higher visibility that incentivizes businesses to put safety first and health first.”

Professor Craig Hedberg, a foodborne illness expert at the University of Minnesota, said there has not been much research into the effectiveness of various grading systems.

Not all cities are convinced by letter grades. Baltimore ditched a proposal last year to adopt them, over concerns that it would negatively impact restaurants.

barf.o.meter_.dec_.12-216x300-216x3001-216x300Peter Oshiro, manager of Hawaii’s food safety inspection program, said “We’re taking transparency to an entirely new level,” adding that, “Information from the inspection reports empowers consumers and informs their choices. … This should be a great catalyst for the industry to improve their food safety practices and make internal quality control a priority before our inspections.”

 

Filion, K. and Powell, D.A. 2009.

The use of restaurant inspection disclosure systems as a means of communicating food safety information.

Journal of Foodservice 20: 287-297.

The World Health Organization estimates that up to 30% of individuals in developed countries become ill from food or water each year. Up to 70% of these illnesses are estimated to be linked to food prepared at foodservice establishments. Consumer confidence in the safety of food prepared in restaurants is fragile, varying significantly from year to year, with many consumers attributing foodborne illness to foodservice. One of the key drivers of restaurant choice is consumer perception of the hygiene of a restaurant. Restaurant hygiene information is something consumers desire, and when available, may use to make dining decisions.

Filion, K. and Powell, D.A. 2011. Designing a national restaurant inspection disclosure system for New Zealand. Journal of Food Protection 74(11): 1869-1874
.

The World Health Organization estimates that up to 30% of individuals in developed countries become ill from contaminated food or water each year, and up to 70% of these illnesses are estimated to be linked to food service facilities. The aim of restaurant inspections is to reduce foodborne outbreaks and enhance consumer confidence in food service. Inspection disclosure systems have been developed as tools for consumers and incentives for food service operators. Disclosure systems are common in developed countries but are inconsistently used, possibly because previous research has not determined the best format for disclosing inspection results. This study was conducted to develop a consistent, compelling, and trusted inspection disclosure system for New Zealand. Existing international and national disclosure systems were evaluated. Two cards, a letter grade (A, B, C, or F) and a gauge (speedometer style), were designed to represent a restaurant’s inspection result and were provided to 371 premises in six districts for 3 months. Operators (n = 269) and consumers (n = 991) were interviewed to determine which card design best communicated inspection results. Less than half of the consumers noticed cards before entering the premises; these data indicated that the letter attracted more initial attention (78%) than the gauge (45%). Fifty-eight percent (38) of the operators with the gauge preferred the letter; and 79% (47) of the operators with letter preferred the letter. Eighty-eight percent (133) of the consumers in gauge districts preferred the letter, and 72% (161) of those in letter districts preferring the letter. Based on these data, the letter method was recommended for a national disclosure system for New Zealand.

Integrating the US food safety system: what you need to know

Reprinted with permission by Food Safety Magazine

Joseph Corby, Gary Ades, Ph.D., Jeff Farrar, D.V.M., Ph.D., M.P.H., Barbara Cassens, Patrick Kennelly, Steve Mandernach, Stan Stromberg and Jessica Holthaus Badour write that in 1939, Connecticut Dairy and Food Commissioner E.G. Woodward was the vice president of the Association of Food and Drug Officials (AFDO) and expressed the following in the organization’s quarterly bulletin:

restaurant.inspection“The greatest single program of work before the Association is to follow through with its efforts for uniformity in state legislation until this whole nation has an integrated system of similar Food, Drug, and Cosmetic Laws, interpreted, administered, and enforced in a single spirit of uniformity.”

Little did Commissioner Woodward know that his words would become the hallmark issue for AFDO and that the organization would formally issue its vision for an integrated food safety system (IFSS) that would be validated in 2011 with the passage of the Food Safety Modernization Act (FSMA).

A Bit of History

Since 1896, AFDO has fought for uniformity among federal and state regulators in a number of ways. The organization was a strong advocate of the 1906 Pure Food and Drug Act and the 1938 Food, Drug and Cosmetic Act and even sent its legislative committee to Washington to argue for passage of them.

Passage of the 1906 measure in Congress was not assured, but lobbying by the association was vocal and well funded. Some members of Congress opposed the bill as being unconstitutional. President Theodore Roosevelt, however, overcame lawmakers’ objections and signed the landmark law. He was also very much repulsed by slaughterhouse practices that were described in Upton Sinclair’s book The Jungle and signed the Meat Inspection Act that same year. The country now had statutes dedicated to protection against the adulteration of food and drugs.

In 1913, AFDO requested that the U.S. Food and Drug Administration (FDA) form an Office of State Cooperation that would later become the Division of Federal State Relations and eventually the FDA Office of Partnerships. Today, the Office of Partnerships is a key promoter of an IFSS and has a dedicated staff that works with state and local food safety managers to advance this cause.

In 1927, AFDO approved adoption of a Model Uniform Food Law, which provided a basic food law model for the states to consider adopting. This model law identified foundational authorities and powers that state programs needed for effective enforcement of food safety laws. This model law is still useful today, as FDA and states begin implementing produce safety requirements at fresh produce farms—an arena traditionally absent of inspection and governmental oversight.

kfc.food.safety.08In 1937, a Tennessee drug company marketed a form of a new sulfa drug elixir, sulfanilamide. However, the solvent in this untested product was a highly toxic chemical analogue of antifreeze. Following the marketing of this product, more than 100 people would die, causing an enormous public outcry. The event resulted in the passage of the Food, Drug, and Cosmetic Act signed into law by President Franklin Roosevelt. The act completely overhauled the public health system and authorized FDA to demand evidence of safety for new drugs, to issue standards for food and to conduct inspections.

Another result of this tragic episode was the nationally coordinated effort by FDA and the states to track down any remaining sulfanilamide in the marketplace to prevent further deaths. This task was performed by all 239 FDA field officials and a multitude of state and local officials. This coordinated effort led to the retrieval of 234 of the 240 gallons of product believed to be marketed and was one of the first clear illustrations of what government agencies could accomplish by working closely together in a more integrated fashion.

Cooperative Programs

In 1968, reorganization of federal health programs placed FDA within the U.S. Public Health Service (PHS). The following year, FDA began administering sanitation programs for milk, shellfish, foodservice and interstate travel facilities. Their responsibilities in these programs were transferred from other units of PHS. Annual national conferences were developed in three program areas to bring together representatives from all levels of government, the food industry, academia and consumer organizations to address emerging food safety problems. The Conference for Food Protection for retail, National Conference on Interstate Milk Shipments for milk and Interstate Shellfish Sanitation Conference for shellfish all work toward developing science-based procedures and best practices the food regulatory agencies and industry follow.

These conferences represent a formal agreement between FDA and state and local regulatory entities. The model codes, ordinances, memorandums of understanding and related documents that guide the cooperative programs emerge from these conferences, and all efforts are conducted cooperatively.

FDA Partnerships and Contracts

An FDA partnership is a relationship in which the parties have close cooperation and share specified rights and responsibilities. FDA and the state and local agencies have developed numerous partnerships that do not necessarily require a contractual relationship but are anchored in common values, goals and responsibilities. A model “Integrated Partnership Agreement” was developed that involves all goals and activities between FDA and a state agency (including planning and operational coordination, food recall activities, information sharing, food sampling and analysis, and emergency response)—all within the single agreement.

yum.food.safety FDA contracts are much more formalized than partnerships and involve agreed-upon funding for services. Currently, FDA’s Office of Partnerships manages the various inspection contract programs with states. These contract programs benefit states by providing familiarity with federal requirements and more uniform enforcement of laws through cooperation and coordination with FDA. The inspection contract programs allow FDA to enlarge coverage of its Official Establishment Inventory of food processing facilities and to redirect resources to other priorities.

The inspection contract programs include food safety, feed (including bovine spongiform encephalopathy testing), tissue residue, milk, drugs, the Mammography Quality Standards Act of 1992 and medical devices. These programs exist in more than 145 state regulatory agencies. They allow FDA to acquire data for more than 4 million samples collected and 25,000 inspections conducted at the state level.

Vision of an Integrated Food Safety System

AFDO soon began to envision and then promote a federal/state relationship that was more permanent and substantive than partnerships and contracts could ever be. It was the beginning of the real quest for an IFSS.

Dr. Dan Smyly was the food safety program manager for Florida’s Department of Agriculture & Consumer Services and AFDO president in 1997–98. Smyly first initiated the concept of a vertically integrated national system during a presentation he gave at the Regulatory Affairs Professional Society’s annual conference on September 9, 1997. During his presentation, he said the following:

“With our dwindling resources, we have very few options except to work smarter together, pool our resources and work more cooperatively in the regulation of foods in this country.

I also believe that all major stakeholders in the federal, state, industry and regulatory interface must continue to work towards the development of what I call a truly vertically integrated national food regulatory system.

All inspections, laboratory testing and enforcement activities at all levels of government must be captured in an overall focused national system. No level of funding increase will give sufficient resources for the federal government to effectively regulate the hundreds of thousands of manufacturing, processing and retail establishments.

For us to have a truly vertically integrated national food regulatory system, we must involve President Clinton, Congress, governors, state legislators and other state executive leaders to provide adequate resources at all levels of government to implement the national system.”

Smyly presented additional speeches on the integration concept at the U.S. Department of Agriculture (USDA)’s annual federal/state conference on food safety in November 1997 and a regulator panel discussion at the National Academy of Sciences (NAS) Committee to Ensure Safe Food from Production to Consumption in April 1998.

magic.power.coffeeDuring these presentations, Smyly presented AFDO’s recommendation to form a select group of key members from pertinent stakeholder groups to craft a blueprint for a future national IFSS that would encompass all levels of government. He concluded his remarks at the NAS stating, “All that remains for us to do is to make the commitment.”

This marked the beginning of a concentrated effort to develop a national IFSS. It started during President Bill Clinton’s Food Safety Initiative, which was designed to strengthen coordination and improve efficiency between FDA, USDA, the U.S. Centers for Disease Control and Prevention (CDC) and the U.S. Environmental Protection Agency (EPA). This initiative resulted in the formation of a new intergovernmental group dedicated to working in a more coordinated fashion with state and local responders to foodborne illness. It included an expansion of Hazard Analysis and Critical Control Points principles, increased food safety research, the development of an early national warning system and a campaign for food safety education. Most importantly, it gave birth to the National Food Safety System (NFSS) project.

National Food Safety System Project

The commitment that Smyly recommended came to pass with the development of the NFSS project. Through this project, FDA and USDA Food Safety and Inspection Service (FSIS) actively began engaging state and local food safety counterparts. CDC and EPA also began to explore new approaches for partnering on food protection. In September 1998, a meeting was held for food safety officials from FDA, USDA-FSIS and CDC along with the food safety agencies from all 50 states. This historic meeting produced a broad consensus on the need to meet challenges together to integrate food safety activities at all levels of government. Attendees discussed their visions of a successful food safety system, identified obstacles to achieving that vision and proposed action items to remove those barriers.

NFSS work groups were formed, consisting of individuals from the federal agencies as well as state and local officials. Under the guidance of a multi-agency steering committee, these work groups were charged with generating ideas to promote an IFSS. There were five initial NFSS work groups:

Roles and Responsibilities

Outbreak Coordination and Investigation

Laboratory Operations and Coordination

Information Sharing and Data Collection

National Uniform Criteria

All participants of the NFSS project agreed that an IFSS should have the following properties: a common vision, national uniform standards, uniform inspections and enforcement, uniform laboratory practices, adequate training, enhanced communications and federal oversight. In 1999, the NFSS work groups proposed innovative ideas and provided assistance on a number of federal activities, and by 2001, a number of projects had been initiated and/or completed. Some of the major accomplishments and integration concepts (which continue to this day) the work groups achieved include the following:

Agreement that uniform national standards should be established for electronic exchange of laboratory, inspection and surveillance data

Development of standards for food sampling, laboratory testing and reporting

Identification of the critical importance of accrediting food testing laboratories and of sharing testing data

Development of a set of guidelines for the coordination of multi-state foodborne illness outbreaks

Provision of an oversight model for FDA to audit state inspections conducted under partnerships and contracts

Drafting of a model partnership agreement for FDA to establish with state food safety agencies

Development of a conceptual design for a “virtual” National Food Safety Training Center (also known as “Food Safety University”)

Development of a draft set of uniform criteria that could be used to evaluate the capacity and performance of local, state or federal regulatory programs for retail foods, seafood and manufactured foods regulatory programs

Proposal of the establishment of state food safety task forces

Many of these ideas have become a reality today through the presence of electronic exchange and information-sharing systems, lab accreditation efforts, uniform inspection and investigation guidelines, a model IFSS partnership program, the establishment of the Office of Regulatory Affairs University with online and face-to-face training, advancement of regulatory program standards and implementation of food safety task forces in multiple states across the nation. All of these prominent and beneficial efforts owe their existence to the ideas created through the NFSS project.

Unfortunately, federal funding for the NFSS project began to decrease and was lost by 2002. All the work that had gone into this effort was thought to have been wasted. It was too good an idea, however, and would soon be illustrated in the new visions and ideas for improving the nation’s food safety system—all of which would recognize the need for closer collaboration between local, state and federal government agencies.

FDA Food Protection Plan

paris_texasDuring the administration of George W. Bush, the FDA Food Protection Plan was developed to implement a strategy of prevention, intervention and response along every step in the food supply chain. The plan complemented FDA’s Import Safety Action Plan to improve the safety of all imported products, and the two plans were conceived to improve the food safety efforts by the public and private sectors.

To fortify prevention efforts against food contamination, FDA planned to strengthen support of the food industry’s efforts to build safety into products at the level of manufacturing. For its intervention strategy, FDA would emphasize risk-based inspection and sampling at the manufacturer/processor level. For response, FDA recognized the critical importance of clear communication channels with its own personnel, the public, other government agencies and the food industry. This clear recognition of state and local agencies stems from their status as “boots on the ground” first responders to foodborne illness and food emergencies.

Food Safety Modernization Act

FSMA was signed into law by President Barack Obama on January 4, 2011. The goal of FSMA is to better protect public health by strengthening the food safety system through the prevention of food safety problems (rather than reacting to problems after they occur). FSMA provides FDA with new enforcement authority designed to achieve higher rates of compliance with prevention and risk-based food safety standards. It also gives FDA important new tools to hold imported foods to the same standards as domestic foods. For the first time, FSMA incorporates into federal law a requirement that FDA build an integrated national food safety system in partnership with state and local authorities.

An IFSS will not happen overnight, and FDA has created a process for getting this work done. However, the funding FDA receives each year will affect how quickly the organization is able to implement FSMA requirements and develop the integrated system necessary to meet these challenges.

The formal system to be built through FSMA requires commitment and collaboration with other government agencies, both domestic and foreign. In doing so, FSMA explicitly recognizes that all food safety agencies need to work in an integrated manner to achieve improved public health goals.

Domestically, state and local capacity building is key to a successful implementation strategy. FSMA provides FDA with a multi-year-grant funding mechanism to facilitate investments in state and local food protection and public health efforts to more efficiently achieve national food safety goals together.

Partnership for Food Protection

The Partnership for Food Protection (PFP), established in 2009, is a group of dedicated professionals from federal, state and local governments with roles in protecting the food supply and public health. Members have expertise in food, feed, epidemiology, laboratory, animal health, environment and public health, and have been charged with developing and implementing a national IFSS through five critical components:

Communicating the vision, goals and expectations of an IFSS

Gaining industry compliance

Emergency response and recalls

Laboratory and regulatory science

Training and certification

The PFP recognizes that factors such as work planning, communication and outreach, national standards, information technology, best practices and metrics must be addressed within each of these critical components, as they are developing actions for each based on available funding and resources.

Following a 50-state workshop in 2012, the PFP Governing Council was formed with representatives from local and state health and agricultural departments, an associate executive and key FDA centers and offices  to guide the work of the PFP and set strategic priorities. It is not a policy-setting body.

A strategic plan, released in 2014, established a direction and plans for developing an IFSS through the PFP, focusing primarily on integrating functions related to domestically manufactured human and animal food. The plan will be reviewed every 2 years in detail to allow for adjustments based on recent accomplishments and changes in the regulatory landscape.

The plan also provides guidance and sets objectives for seven PFP work groups that contain numerous members from federal, state and local government agencies. The current work groups and their charges are the following:

Outreach: Communicate the benefits of an IFSS and the role and accomplishments of the PFP through newsletters, presentations on PFP activities at many association meetings and conferences, and the PFP website

Work Planning & Inspections: Develop coordinated approaches for planning and conducting industry oversight activities related to work planning, inspections and sampling to promote compliance with applicable food safety laws and regulations, and to protect public health

Compliance & Enforcement: Develop coordinated approaches for planning and conducting industry oversight and enforcement activities to promote compliance with applicable food safety laws and regulations, and to protect public health

Surveillance, Response & Postresponse: Strengthen and enable faster and more effective surveillance, response and postresponse activities to food safety efforts through coordination among strategic partners

Laboratory Science: Promote consistency and facilitate information sharing by establishing and utilizing national laboratory best practices

Training & Certification: Provide input into the development of standard curricula and certification programs that promote consistency and competence among the IFSS workforce

Information Technology: Promote data standards to improve the ability to share information electronically among strategic partners

While the activities of the PFP have come primarily from government, all other stakeholders are engaged. This is a critical piece that was overlooked in the past but is very much part of the seamless system that is desired. Industry, academia and consumers are continually advised of IFSS efforts and activities to ensure transparency and to seek feedback. Two early successes of the IFSS are the Rapid Response Teams and the Manufactured Food Regulatory Program Alliance.

Rapid Response Teams

Food Protection Rapid Response Teams (RRTs) conduct integrated, multi-agency responses to food and feed emergencies in various states across the nation. RRTs were developed through multi-year cooperative agreements between FDA and state food regulatory partners. There are currently 18 RRTs within the program, with additional states developing RRTs outside of cooperative agreements (i.e., without federal funding support).

RRTs engage partners across disciplines and jurisdictions to build core capabilities and explore innovative approaches to response. The RRTs vary from state to state in accordance with differences in government structures, geographies, laws, resources, etc. They activate in response to food emergencies, drawing on the resources and partnerships developed through this project to accomplish responses characterized by improvements in areas such as interagency communication, established plans and procedures, and jointly trained and exercised staff.

Recent RRT responses to emergencies exhibit the benefits of strengthened collaboration and capabilities on the efficiency and effectiveness of their responses.

DSCN0321.JPGRRTs have worked to align preparedness, prevention, surveillance, response and mitigation efforts of the federal, state and local regulatory agencies within their states, including epidemiological and laboratory partners. RRTs also work closely with the components of federal agencies responsible for coordinating the national regulatory or public health response for multi-state events. For example, during multi-state foodborne outbreaks, RRTs work with their FDA district office to receive updates on the national investigation and share the RRTs’ action plans and accomplishments with FDA’s Coordinated Outbreak Response and Evaluation Network to ensure individual RRTs’ response activities are aligned with the national response. Similarly, state epidemiological partners of the RRTs work with the CDC’s Outbreak Response and Prevention Branch to receive and share information about the epidemiological investigation within the state and nationwide.

Manufactured Food Regulatory Program Alliance

The Manufactured Food Regulatory Program Alliance (MFRPA) was formed under a cooperative agreement between FDA and AFDO. This alliance consists of state manufactured food regulatory program managers from around the country with representatives from every state who engage in FDA contract work for inspection of manufactured food facilities. The alliance works with FDA to:

Establish a network of state manufactured food program managers

Conduct surveys of state/local/tribal manufactured foods programs

Identify and track state laws and regulations

Provide task-oriented guidelines as needed

Identify and support pilot programs in states as needed to support implementation of MFRPA

Identify training and outreach that is needed

Update the Directory of State and Local Officials (DSLO)

Establish operational partnerships that assist in the capacity building of state and local agencies

Establish and implement strategies for improving state and local food safety efforts

AFDO administers an annual national meeting that brings together all state program managers along with FDA district and Office of Partnership officials. The meeting is designed to assist state food safety programs in meeting program standards and advancing a more uniform IFSS. The alliance has been extremely successful in meeting the above-listed objectives.

The DSLO is considered the primary contact mechanism for an integrated system. The DSLO identifies state officials’ contact information, which can be searched by job function, such as boards of pharmacy, consumer protection, laboratory, epidemiology, retail food, manufactured food, shellfish and dairy. The DSLO is updated twice a year and includes a host of other contact links. This directory is available to everyone via AFDO’s and FDA’s websites. It can also be accessed via mobile devices.

In addition to the state contact information, the DSLO includes links to local health officials, tribal jurisdictions, AFDO’s state food emergency contact list, state feed control officials, FDA district offices, the FDA Import Operations office and FSIS field offices.

The alliance has worked with AFDO in developing and distributing guidance documents associated with the inspection of fresh produce, food transportation best practices, imported foods, risk-based modeling and cottage foods.

The alliance formed an important operational partnership that continues with food laboratory managers from the federal and state arenas to help labs meet regulatory program standards associated with the requirement of laboratory support. The alliance now collaborates with food laboratory managers on issues related to sampling and analysis of manufactured food.

What Will an Integrated Food Safety System Look Like?

FDA has stressed that an IFSS is a critical element in taking a preventive approach to food safety. However, FDA stresses that building an integrated system presents some unique and colossal challenges.

One problem with integration is that the preventive efforts of every agency must be sustainable. It is estimated that approximately 14 federal agencies, 75 state agencies and 2,800 local agencies are involved in food safety in this country. When considering these numbers, it is not hard to imagine that the task of integrating all of these government entities is impracticable. Even while FDA’s implementation strategy for FSMA is to build an IFSS, some states debate this strategy, as it is based on reliance on state-level inspections, which already have limited and often diminishing resources. This may be one of the biggest challenges for an IFSS.

There is a commonality among all of these government entities, however, and that is the strong and passionate will to improve. This driving force will allow us all to advance the idea of integration that was formally presented to FDA almost two decades ago.

But changing our nation’s food safety system will take time. We need to change attitudes and culture—things many have said cannot be achieved with government. It will require trust and mutual reliance between all government entities with the clear understanding that independence in food safety efforts is a thing of the past.

Enormous strides have been taken in advancing an IFSS, from the achievements of PFP to the support structure of the MFRPA to the acceptance and implementation of regulatory program standards to the marked improvements made in the response areas of foodborne illness investigation and food recalls. While government can boast about improvements, officials still recognize there is much more to do.

Industry and consumers have a huge stake in this too, and they have legitimate demands for what an IFSS should be.

If one were to envision our system fully integrated in the future, it most likely would contain the following elements:

An increased ability to assess potential risks at domestic and foreign food facilities

More consistent coverage facilities across the entire food supply chain

Greater food surveillance through integration of food facility inspection information

Improved rapid response capacity and efficiency

Uniform inspection and investigation activities

Application at all government levels of equivalent performance standards

Fully trained and competent inspection staff

The free sharing of inspection and analytic data

The application of more strategic inspections

Credible enforcement at all levels

National uniformity

Going forward, it is important that all stakeholders stay informed so that we may all better understand the current integration efforts and can all work together to help identify specific practices to improve integration activities for all stakeholders.

Integration was a great idea in 1939 when Commissioner Woodward expressed his thoughts. It was a great idea in 1997 when AFDO President Smyly formally expressed AFDO’s position. It is a great idea today, one that is experiencing many successes, and it appears to be the best way for us all to meet the challenges of FSMA and reforming our nation’s food safety system.

Even Malaysia blames foreigner(s) as it steps up food safety checks, especially for students

Tan Sri Lee Lam Thye (lower left, not exactly as shown), chairman of the National Institute for Occupational Safety and Health (NIOSH), writes that media reports on cases of food poisoning in Malaysia, especially involving students, seem to be on the rise lately.

FoodFightAnimalHouse-185x141NIOSH views the matter seriously and would like to urge everyone involved, including the relevant authorities, school administrators, owners of eateries, caterers, food handlers and parents to take appropriate steps to prevent food contamination from becoming a serious health threat.

We do not want to see a repeat of the recent food poisoning case in Batu Gajah, Perak which claimed one life and left several others needing hospital care.

Less than a month after the incident in Batu Gajah, where victims consumed pesticide-contaminated food bought at a stall there, another food poisoning episode took place at Sekolah Menengah Sains Tapah in Perak. In this incident, 43 students and a teacher fell sick after eating roti jala with chicken curry at the hostel. It was later found that the chicken used in the curry was contaminated by salmonella bacteria.

It was the second case of food poisoning reported in the school in the past three years. In October 2013, more than 270 students suffered food poisoning from a chicken dish served at the school’s dining hall.

Students must be protected from not only accidents and crime within the school compound but they should also have access to safe and hygienic food in the canteen or dining hall.

As for food outlets and restaurants, the owners must ensure that people whom they hire must be qualified and practise hygienic and safe food preparation and handling.

In the wake of the recent food poisoning incidents, there should be close monitoring on food preparation and handling as well as frequent checks on eateries and school canteens throughout the country.

In Malaysia, roadside food stalls are mushrooming and frequented by the public who seem to be unsure whether these stall owners have certificates from the Health Ministry or permits from local authorities.

animal.house.double.secret.probationFurthermore, many restaurants, cafes and outlets at food courts today hire foreigners to cook and prepare food.

Tan believes that random checks and on-the-spot compound issued by the ministry and local authorities will help improve the cleanliness of the eateries and ensure safe and hygienic food preparation and handling.

The Health Ministry has to conduct more frequent inspections at all eateries as compared to the current practice of once a year, or when there are food poisoning cases or customer complaints. Local authorities also have to step up their inspection at eateries in their jurisdiction and focus on the roadside stalls to weed out the unlicensed ones.

As for primary school pupils, teachers and parents have to teach them food safety and how to spot spoiled food by using senses like sight, smell and taste.

School administrators or parent-teacher associations have to ensure that sinks in school canteens are properly maintained and soap is provided for the students to clean their hands before and after meals. Consumers have to be conscious of food safety and avoid dirty eateries.

How would consumers know? Foodborne organisms that cause illness cannot be seen. Carrots and sticks, shock and shame, rather than just military-like intervention.  Go for full restaurant inspection disclosure.

The Foreigner effect is identical to the Journey effect.

Food safety – Tennessee edition

Lifting the steam pan lid, Yvonne Rodriguez takes her thermometer, cleans it with a sanitary wipe and slides it into the mashed potatoes. She checks the temperature in two or three more places and makes a note on a form, neatly held by her metal clipboard.

tennessee.rest.inspectionThe note says, “Mashed potatoes placed on steam table not reheated to 165° F. Reading 57° F.”

That is an alarm bell for anyone interested in food safety because food held between 40 and 140 degrees is a breeding playground for a host of foodborne illnesses. Rodriguez  is one of a dozen inspectors who perform about 13,500 inspections and re-inspections annually for the Metro Public Health Department, under contract for the state.

Shelf-life and temperature are renewed points of emphasis for the Tennessee State Department of Health’s restaurant inspection program, which underwent a significant overhaul last year for the first time since 1978.

The onus is clearly on the restaurants to do the right thing, day in and day out, making the health department simply the second line of defense in the battle for food safety.

It’s not a battle. It’s an arrangement of mutual respect where humans respect the toll microbes can carry and the bugs know the humans can be smart.

Sorta.

In Tennessee it remains difficult for everyday diners to make informed decisions on food safety. Even with online databases and a new mobile app created by the State Health Department, information about many scores and violations is more than nine months out of date because of data glitches that still aren’t resolved.

The state of Tennessee took an awfully long time to catch up with the rest of the country on restaurant inspections. It only began using the 2009 FDA Food Code guidelines on July 1, 2015.

“Tennessee was one of the last states to adopt the new regulations,” says Hugh Atkins, director of Environmental Health for the state, noting that a significant overhaul of the program had not happened in almost 40 years.


I prefer this song about Tennessee.

 

Disgusting conditions at UK curry house with pools of blood and cobwebs leads to £33,000 fine

A takeaway boss has been forced to pay out more than £33,000 after health inspectors found pools of blood in a freezer and cobwebs on light fittings at his business.

Maya takeaway in PolesworthSalik Mohammed Miah, 42, the owner of Maya takeaway in Polesworth, was handed one of the largest fines in the history of North Warwickshire Borough Council after a catalogue of hygiene horrors were exposed during an inspection.

Uncovered boxes of prawns, chicken and rice were also discovered along with containers of curry sauce stored on the floor and a dirty sink containing disgusting cloths and sponges.

The inspectors also found the fridge and freezer were running at dangerously high temperatures and there were no food safety procedures and no food labelling – despite previous council advice having been provided, the Coventry Telegraph reported.

Fancy food ain’t safe food: UK luxury Penarth hotel and restaurant receives ‘one’ food hygiene rating

A luxury hotel and restaurant in Penarth has been given a score of just one in its latest food hygiene rating.

mr.creosote.monty.python.vomitFollowing an inspection carried out by the local food safety officer, Holm House Hotel, located on Marine Parade, ranked among six others in the town to score a one.

The report of its December 2015 inspection said “major improvement” is needed in aspects of its food hygiene standards.

Six other establishments were given a rating of one including Penarth Labour Club of Glebe Street, Cylch Meithrin Bethel of Plassey Street, Lucky House of Tennyson Road, One Stop of Cornerswell Road, M&M Kebab and Pizza of Glebe Street and the day centre on Castle Avenue.

Jan Morgan from Cylch Meithrin Bethel said the rating was not reflective of food hygeine standards but more to do with filling in the correct paper work.

She said that on the day of the inspection, the children were painting and that this was stored in the kitchen but that there were no concerns over hygiene practices.

Andrew Hooper from Penarth Labour Club said that no food is served on site and that the only issue was one of documentation.

No one from Lucky House was available for comment.

Whole Foods still sucks at food safety: Boston edition

A Globe review of Boston food safety inspection data found that supermarkets are equal-opportunity offenders, with hundreds of violations, big and small, scattered across stores and neighborhoods of all kinds.

whole.foods.vomitThree years of citation records from the city’s Inspectional Services Department show a wide variety of problems, from minor ones such as cluttered storage areas and ice buildup in freezers to critical ones like employees not washing up before handling food. And there were nearly 50 citations issued for evidence of rodents, flies, or cockroaches.

Of the stores open during the entire three-year period, everyone had at least a dozen violations.

The Boston supermarket with the most violations — 127 — was the Whole Foods on Cambridge Street, near Beacon Hill, a high-end brand in what is generally considered a well-to-do, white-collar area. But not all citations are created equal, so sheer quantity may not be an indicator of an especially problematic store.

Case in point: The majority of violations (108) at the Cambridge Street Whole Foods involved relatively minor problems, including dirty shelves and improperly stored mops. None of them involved mice or rats. It was last week’s discovery of mice in a Roxbury Stop & Shop that brought new attention to the issue of supermarket cleanliness.

Interpreting the violation data requires some context. For example, larger grocery stores, as well as chains with more locations, often have a higher chance of being hit with citations simply because their size creates more opportunities for missteps. That’s especially true among stores like Whole Foods that sell large quantities of self-service prepared foods.

A Whole Foods spokeswoman, in a statement, said the chain is “dedicated to maintaining the highest quality standards for the products we sell and the stores we operate.”

Uh-huh.

 

‘Oversimplified method’ Colorado seeks to ban letter grades

A Colorado House Bill aiming to update restaurant inspection regulations has Weld County leaders again fighting for local control.

qr.code.rest.inspection.gradeHouse Bill 1401, introduced late last week, would ban summarizing inspection results with a letter, number or any other “oversimplified method.”

County leaders overhauled the inspection page online in late 2014. Among the updates was a change in grading. Instead of using ambiguous words to rate a restaurant’s safety level, they began using an A-F system.

“It makes it much easier for the citizens of Weld County to look at a restaurant to see how they’re doing,” said Mike Freeman, chairman of the Board of Weld County Commissioners. “People don’t know what ‘critical’ is.”

The inspection process never changed; state law would forbid that. The update changed only how information was presented to the public.

Although various restaurant owners attended meetings to criticize the rule change, county leaders say they believe the change has been a boon to residents. Not only is the A-F grading system more transparent, it encourages restaurant owners to step up, Freeman said.

“They don’t want to see Ds and Fs,” he said. “It’s a very positive impact.”

Within the last year, Weld County saw 50 percent fewer inspections receiving an F, Environmental Health Director Trevor Jiricek wrote in a letter. Inspections getting either a D or an F dropped to 19 percent from 28 percent.

Web traffic on the new inspection page increased 100 percent over that time, Jiricek wrote. Leaders say it’s because residents can actually glean something from the page now.

The use of restaurant inspection disclosure systems as a means of communicating food safety information

Filion, K. and Powell, D.A. 2009. Journal of Foodservice 20: 287-297.

The World Health Organization estimates that up to 30% of individuals in developed countries become ill from food or water each year. Up to 70% of these illnesses are estimated to be linked to food prepared at foodservice establishments.barf.o.meter_.dec_.12-216x300-216x3001-216x300

Consumer confidence in the safety of food prepared in restaurants is fragile, varying significantly from year to year, with many consumers attributing foodborne illness to foodservice. One of the key drivers of restaurant choice is consumer perception of the hygiene of a restaurant. Restaurant hygiene information is something consumers desire, and when available, may use to make dining decisions.

Filion, K. and Powell, D.A. 2011. Designing a national restaurant inspection disclosure system for New Zealand. Journal of Food Protection 74(11): 1869-1874

The World Health Organization estimates that up to 30% of individuals in developed countries become ill from contaminated food or water each year, and up to 70% of these illnesses are estimated to be linked to food service facilities. The aim of restaurant inspections is to reduce foodborne outbreaks and enhance consumer confidence in food service. Inspection disclosure systems have been developed as tools for consumers and incentives for food service operators. Disclosure systems are common in developed countries but are inconsistently used, possibly because previous research has not determined the best format for disclosing inspection results. This study was conducted to develop a consistent, compelling, and trusted inspection disclosure system for New Zealand. Existing international and national disclosure systems were evaluated.larry.the_.cable_.guy_.health.inspector-213x300-213x3001-213x300

Two cards, a letter grade (A, B, C, or F) and a gauge (speedometer style), were designed to represent a restaurant’s inspection result and were provided to 371 premises in six districts for 3 months. Operators (n = 269) and consumers (n = 991) were interviewed to determine which card design best communicated inspection results. Less than half of the consumers noticed cards before entering the premises; these data indicated that the letter attracted more initial attention (78%) than the gauge (45%). Fifty-eight percent (38) of the operators with the gauge preferred the letter; and 79% (47) of the operators with letter preferred the letter. Eighty-eight percent (133) of the consumers in gauge districts preferred the letter, and 72% (161) of those in letter districts preferring the letter. Based on these data, the letter method was recommended for a national disclosure system for New Zealand.

 

Are restaurant doggy-bags legal in Australia?

Sally Santacruz of the Australian Institute of Food Safety writes that many people consider it their right to take home any food leftover after a restaurant meal.

food.safety.stickerMany Australian restaurants have begun to ban the popular custom of allowing diners to take home uneaten food – but this doesn’t necessarily mean the practice is illegal. There’s currently no law in Australia that would prevent restaurants from offering their customers take-away containers for leftover food.

According to each state’s food board, it’s actually up to the restaurant, but they do recommend erring on the side of caution. These authorities suggest that the containers be dated and the customer is given instructions on how to safely store and reheat the food. Some restaurants are taking this advice a step further and asking those who wish to take home leftovers to sign a legal waiver.

Although some restaurants may be reluctant to provide take-away boxes, consumers in Australia are legally permitted to doggy-bag their own meals if they’re willing to run the risk of food poisoning.

We delved into the issue over a decade ago in southern Ontario (that’s in Canada).

At the time our work was published, I said, “With leftovers, people need information the moment they pull that container or clamshell package from the fridge. How long has it been in the fridge? Is it still safe? Our approach was to provide practical information, right on the container.”

We concluded that a safe food handling label for take-out food was a promising value-added investment for restaurant operators as long as the stickers were used consistently and employees supported the initiative.

food.safety.sticker.2“We strive to provide the right food safety message in the right setting,” Powell said. “Hand washing information should go over sinks and the back door of toilet stalls. Food preparation information should go in the back kitchen. Stickers with safe food handling information should go on the clamshell containers that people take home and put in the fridge. That’s where the learning moment is.”

Also, always bring the clamshell to the table and let customers add their food, rather than taking the plate – and the customer’s germs – into the kitchen.

Assessing management perspectives of a safe food-handling label for casual dining take-out food

01.oct.09

Food Protection Trends, Vol 29, No 10, pages 620-625

Brae V. Surgeoner, Tanya MacLaurin, Douglas A. Powell

Faced with the threat of food safety litigation in a highly competitive industry, foodservice establishments must take proactive steps to avoid foodborne illness.

Consumer demand for convenience food, coupled with evidence that consumers do not always engage in proper food-safety practices, means that take-out food from casual dining restaurant establishments can lead to food safety concerns.

A prescriptive safe food-handling label was designed through a Delphi-type exercise. A purposive sample of 10 foodservice managers was then used to evaluate the use of the label on take-out products. Semi-structured in-depth interviews focused on the level of concern for food safety, the value of labelling take-out products, perceived effectiveness of the provided label, and barriers to implementing a label system. Interviews were audiotaped and transcribed, and the data was interpreted using content analysis to identify and develop overall themes and sub-themes related to the areas of inquiry.

It was found that labeling is viewed as a beneficial marketing tool by which restaurants can be differentiated from their competitors based on their proactive food safety stance.

Edmunds Fine Dining fined £5,300 for mice infestation

The company behind Edmunds Fine Dining has been fined £5,300 after a mouse infestation was discovered by health inspectors at its Brindleyplace premises.

Edmunds Fine DiningParent firm Casamou Ltd admitted nine breaches of food safety regulations at Birmingham magistrates.

Nicola Lea, prosecuting for the city council, said the restaurant now has a five-star hygiene rating.

But it was served with an emergency prohibition notice in January 2015 which had forced it to close for one day.

Ms Lea said environmental health officers had visited the restaurant on January 20 last year after receiving a complaint.

Officers found mouse droppings throughout the premises, a lack of effective cleaning and no evidence of a food safety management plan.

They also discovered out of date milk and cream in the fridges.

She added: “Officers served the notice on January 20 and returned to carry out a follow-up inspection on January 21 and the premises was allowed to reopen.

“There was a subsequent inspection in March 2015 and they now have a five-star rating.”

She added that a food safety management plan was drawn up after the visits and said there had been a high level of co-operation, including the steps to resolve the problems.

In mitigation for Casamou Ltd, lawyer Mr Smith described the incident as “very unfortunate” and said Edmunds had received a clean bill of health from a pest control company on the very same day of the visit.

He also said the complaint had been made anonymously and that the venue had been closed in the two days before the visit.

He said in those two days no cooking had taken place and any out of date food would have been checked and disposed of.

He added: “The visit took place on a Tuesday. The restaurant is closed on Sunday and Monday and a member of staff should have attended work to carry out cleaning duties.

“There was a system in place, but the system failed because the member of staff did not attend work. The company co-operated fully with the local authority and subsequently received a five-star rating, which is still in place.”