‘Maybe you’re not used to spicy food’ SinCity Thai shut down after customers complain of foodborne illness

SinCity Thai Restaurant was shut down after receiving several customer complaints of foodborne illness. 

SinCity ThaiAccording to the complaint filed May 10, three customers that ate the beef pad thai and chicken pad thai reported diarrhea hours later. 

13 Action News spoke to the manager of SinCity Thai, Unchanlee Karnchai, who said the customers may not be used to the spicy food. 

“It could be the food or because they cannot handle the spicy food,” said Karnchai. 

After the complaints, the Southern Nevada Health District went in to investigate. 

In a report, they found multiple violations, including, a sanitizer bucket that was originally on the floor was moved near a food prep area next to a cutting board and green onions. 

They also found multiple food that was left at room temperature. Including, thawing beef that sit next to dirty dishes and waste. 

“Employees hadn’t been trained on what they had to do that day,” Karnchai explained. 

There were also several employee violations, including, employees not washing their hands and the kitchen hand sink did not have soap or paper towels. 

Honey Pig fails second health inspection this year

In Georgia, USA, why not have Gwinnett County’s most popular Korean barbecue named Honey Pig, and fail its second health inspection this year. 

honey.pig
Honey Pig, located at 3473 Old Norcross Road in Duluth
, received a 53/U during its Wednesday inspection. It was the same score health inspectors gave it during a January evaluation.

During Wednesday’s inspection, officials noted “multiple foods not covered in walk in cooler,” improperly cooling radish soup and unlabeled spices. According to the inspection report, “large food service containers” were also stored outside the restaurant and a hand-washing sink was “gushing water at the seams.”

Daisy_DukesWednesday’s failure was the second straight on a routine inspection for Honey Pig, which bills itself as “Atlanta’s No. 1 Korean barbecue restaurant” and allows diners to cook their own meals on tabletop grills. During the restaurant’s failed January 19 inspection, officials reportedly saw a live spider crawling in dried soup stock. Points were also taken off for potential contamination of raw beef. The restaurant scored a 96/A on the follow-up to that inspection.

Yes Virginia, even scientists get Norovirus

The New Mexican reports more than 30 top scientists attending a symposium in Santa Fe earlier this month were sickened in an outbreak of Norovirus.

santa.barf_sprout_raw_milk(7)The conference at the Hilton Santa Fe Historic Plaza hotel drew 251 people, including participants from the University of California-Berkeley, Stanford, Harvard and the Massachusetts Institute of Technology, as well as various prestigious biomedical research centers here and abroad.

And unfortunately between 30 and 40 of them experienced sudden bouts of vomiting, diarrhea and stomach cramps, according to the state health department.

One person went to the hospital, another to urgent care, but no one was hospitalized and nobody had complications.

The cause is undetermined and might remain so, said David Selvage, bureau chief for the Infectious Disease Epidemiology Bureau.

Keystone Symposia on Molecular and Cellular Biology, which hosted the event, is a nonprofit that convenes peer-reviewed conferences across a range of life sciences. It’s a regular visitor to Santa Fe and plans other conferences in the city later this year and in 2017. The one that opened May 2 was titled “Epigenetic and Metabolic Regulation of Aging and Aging-Related Diseases.”

The Hilton notified the health department and took immediate precautions by ordering in food for the symposium from outside vendors, even though there was no determination that the source of the norovirus was the hotel kitchen.

“They really wanted to do the right thing and did,” Selvage said.

In fact, because there were no other complaints from other hotel guests, Selvage suspects the origin was something else — person-to-person transmission or a food item shared by many people at the symposium. “If it was a food handler, you would expect other groups attending events there to become ill and we didn’t see that,” he said.

The health department, he said, collected three specimens from people attending the conference and the state lab reported May 10 that all were positive for norovirus.

The state lab does not have a test for determining the presence of norovirus in food.

FSSAI adds restaurant hygiene to its menu

The Food Safety and Standards Authority of India (FSSAI) has turned its attention to restaurants, eating joints and hotels to enforce hygiene standards.
A sub-group consisting of industry bodies like the National Restaurant Association of India (NRAI) and the Federation of Hotel and Restaurant Associations of India (FHRAI) and the FSSAI have been formed to amend rules that govern safety standards at eating establishments.

Food-Safety-and-Standards-Authority-of-India-FSSAIThe sub-group was formed following a meeting last week in New Delhi among the FSSAI, NRAI, FHRAI as well as popular fast-food companies like Yum! and hotel groups like Taj and ITC.

FSSAI Chief Executive Officer Pawan Kumar Agarwal, while confirming the development to Business Standard, said enforcing food safety standards at eating places was a must.

“Hotels, restaurants and eating joints need an FSSAI licence to operate but food safety standards are not necessarily met. We wanted to get a sense of what the industry’s view was on the subject and whether they were open to the idea of stringent enforcement,” Agarwal said.

40 sick: Tourism breakfast hosts Norovirus outbreak

The Door County, Wisc. tourism breakfast event held on Tuesday, May 3 resulted in 40 of the 117 attendees and employees at the Sandpiper Restaurant at Maxwelton Braes in Baileys Harbor stricken with Norovirus.

sandpiper3.20356Following the protocols required for a Norovirus outbreak, the restaurant has taken precautions to sanitize surfaces that may have come into contact with this virus, the Door County Public Health Department said in a news release. The establishment has since opened and continues to operate without further incident.

OMG, it’s still 2000: Canadian restaurant lobby says inspections are too complex for a single grade

Over 16 years after the Dirty Dining series of articles appeared in the Toronto Star, which led to the creation of the red-yellow-green restaurant inspection disclosure system, and the arguments haven’t changed: people want the information, good restaurants promote their good food safety scores, and the various lobbies think the system is silly.

2000.pop.cultureOn Jan. 8, 2001, Toronto’s DineSafe program was launched.s

But before the bylaw came into effect, the Ontario Restaurant Hotel and Motel Association sought an injunction to prohibit the requirement to post the rating signs. I was retained to write a report on the merits and flaws of restaurant inspection disclosure and in particular the use of red-yellow-green. I wrote my report, it was submitted. The restaurant thingies lost the case and lost an appeal. I didn’t get to testify, and was disappointed that I had lost the opportunity to be in a courtroom where I wasn’t charged with something.

CBC Television’s Marketplace has decided to revisit the issue.

Canadians love to dine out, but information about how restaurants fare in health inspection reports is not always easy to find, a CBC Marketplace investigation reveals.

Canadian households spend an average of about $2,000 every year eating in restaurants, and almost two million of us contract foodborne illnesses while eating out, according to Health Canada.

The difficulty for restaurant patrons is that Canada has a patchwork of rules and regulations around how inspection reports are made public.

Some Canadian provinces or cities publish inspection results, but they’re not posted in restaurants where people can see them before ordering a meal. Others, such as Manitoba, do not publish reports, although after a Marketplace investigation the province agreed to make some available to the CBC.

toronto.red.yellow.green.grades.may.11Toronto launched a public restaurant grading system more than a decade ago that posts the results where customers can see them, a move the city says contributed to a dramatic jump in compliance levels and a significant drop in foodborne illness. But an industry group has opposed attempts to introduce similar systems elsewhere, and few jurisdictions have adopted the city’s approach.

“Food safety is a very serious matter,” says Jim Chan, a retired public health inspector who spent 36 years with Toronto Public Health. “Anything that can affect my decision not to expose myself to a health hazard, any Canadian in the country should have the right to that information. As a citizen I should have that information to be able to make an informed decision.”

CBC Marketplace analyzed the data from almost 5,000 public health restaurant inspections in five Canadian cities — Vancouver, Calgary, Regina, Toronto and Ottawa — from a one year period.

Marketplace’s investigation, Canada’s Restaurant Secrets, ranks 13 chains based on their inspection records, including coffee shops, fast food restaurants and family dining establishments. The episode airs on Friday at 8:00 p.m. (8:30 p.m. in Newfoundland and Labrador) on CBC TV.

About half of foodborne illness in Canada happen from eating in restaurants, according to Health Canada.

A 2012 report by the Conference Board of Canada on improving food safety in Canada found that while restaurants are a major source of foodborne illness, inspections by themselves don’t go far enough to protect Canadians from getting sick.

“The restaurant inspection system is helpful; enforcement should be continued. But it is too sporadic, due to limited resources for inspections, to have a decisive impact on restaurants’ actual day-to-day food safety practices,” the report states.

While the report concludes that restaurants need to voluntarily adopt good practices, the group acknowledges that consumers need to be more aware of risks.

“Because half or more of food safety incidents are associated with restaurants and other food service establishments, consumer choices about where to eat can play a role in determining the level of risk to which they are exposed.”

In some cases, foodborne illness outbreaks traced back to restaurants have sickened dozens of people. In one 2008 case, an outbreak at a Harvey’s and Swiss Chalet restaurant in North Bay sickened more than 200 people, many with confirmed cases of E.coli.

“You have no choice but to trust the people who have prepared this for you,” one person who got sick in the outbreak told Marketplace. “Like, everything can look fantastic, but a couple days later you might [experience] a couple of very alarming symptoms.”

In another case in 2011, seven people were hospitalized after eating tuna at a Subway restaurant in the Vancouver airport.

The Toronto DineSafe program requires restaurants to visibly post the results of their latest inspection, which are easy for the public to understand (the colour coded grades are green for “pass,” yellow for “conditional pass” and red for “closed”).

“It’s very transparent,” Chan says. “The operator can actually see what the customer’s seeing, so if you don’t want customer to see something bad written on the report, make sure you correct it before the health inspector walks in.

“It’s good news for food safety,” he adds.

Since DineSafe launched in 2001, Toronto has seen a 30 per cent decline in the number of cases of foodborne illness, according to Toronto Public Health figures.

“It is not possible to conclude definitively that the increased public attention paid to food safety and the program enhancements implemented by TPH during this period were responsible for the reduction in cases,” a city report cautions, “but it is reasonable to suggest that these changes played a role.”

Toronto’s program has also become a model for programs around the world, from Sacramento to Shanghai. In 2011, DineSafe won the prestigious Samuel J. Crumbine Consumer Protection Award for excellence in food protection. Toronto is the only city outside of the U.S. to be awarded the prize.

According to Toronto Public Health, compliance rates have jumped dramatically since the program was implemented in 2001. When the program began, only 78.2 per cent of restaurants passed inspections; by the end of 2012, that number increased to 92.4 per cent.

Yet despite these successes, the restaurant industry continues to oppose public posting of inspection results.

Restaurants Canada, a group that advocates and lobbies for the industry, actively opposes broader implementation of grading programs like Toronto’s in other Canadian cities.

While regions near Toronto, including Peel, Halton, Hamilton and London, have also adopted publicly posted grading systems, diners elsewhere face a patchwork of public health reporting systems.

Some jurisdictions post inspection results online, but it’s up to consumers to look restaurants up individually and try to understand the results. Other places, such as Montreal, do not make inspection reports public.

When Montreal abandoned a plan to implement a similar system last year, Restaurants Canada — formerly called the Canadian Restaurant and Foodservices Association (CRFA) — declared it “A win for members!” on its website.

The group refused to discuss on camera why it opposes public grading systems. In a statement, spokesperson Prasanthi Vasanthakumar wrote: “CRFA is opposed to the use of a ‘grade’ or ‘score’ to inform the public about the safety and hygiene of a restaurant because complex inspection findings based on subjective interpretations by individual inspectors cannot accurately or fairly be reduced to a single grade.”

That’s right: the group representing restaurants argues the people who spend money to have a meal are too dumb to know the complexities or restaurant inspection.

I don’t eat out much: must be too dumb.

Restaurant inspection process overhauled in Louisiana

The Times-Picayune reports that a 2012 legislative audit concluded restaurant inspection in Louisiana was ineffective, inefficient, disorganized and dangerous.

louis.rest.inspectThe report scorched the Office of Public Health for its failure to detect or prevent potentially hazardous conditions in thousands of retail food establishments, putting the public’s health at risk.

J.T. Lane, assistant secretary for the Office of Public Health, reorganized the agency, promising that the changes would increase the frequency of inspections and, thereby, better protect consumers wherever food is served.

“The average (restaurant) owner, depending on what they’re operating, could see an increase in when they see an inspector walk through the door unannounced,” Lane said.

More than three years later, has Lane’s promise of a new day held true? Has the restaurant inspection process improved?

Three restaurateurs say they have not noticed much difference. But Tenney Sibley, director of state sanitarian services, said the answer is a resounding, “Yes.”

After the report’s release, the Office of Public Health moved swiftly to address these issues, Sibley said. First, it adopted the U.S. Food and Drug Administration’s recommendations on how frequently establishments should be inspected annually based on risk factor:

Once — Convenience stores and other outlets that mainly serve packaged foods

Twice — Fast food restaurants where products are cooked and served immediately

Three times – Full-service restaurants

Four times — Any establishment serving food to vulnerable populations including hospitals, nursing homes and schools.

Next, the department implemented an electronic scheduling system that tells sanitarians when a restaurant needs to be inspected. Before, the question of which establishment to inspect and when was largely left to the discretion of the sanitarians, with all record keeping and data collection done by hand, Sibley said.

The method by which the state inspects restaurants and other food establishments has also changed. Restaurants are now required, if possible, to fix any critical issues at the time they are discovered, and in the presence of the sanitarian. It used to be that if a restaurant was found to be storing raw chicken above salads, for example, the sanitarian ordered a fix but left the premises without ensuring the problem was addressed, Sibley said.

“I’ve been doing inspections for 26 years. When I started out, as a general rule, everyone got two weeks to fix a problem,” she said. “But as we learned and as the FDA became more active and provided more guidance, the focus changed to immediate correction. If we walked away from someone storing raw chicken over salad, what good is that if we come back in two weeks and you’re doing the same thing? How many people have been exposed to imminent health risks?”

Pennsylvania eatery inspections not enough

According to this editorial, it’s too difficult for Pa. diners walking into a restaurant to know if it has failed inspections recently.

Insect infestations. Rodent droppings. Unsanitary food storage.

web1_Restaurant_Inspections_WingsUnfortunately, these are common problems uncovered by state restaurant inspectors – who provide an important service to protect diners against illness or even death.

But a recent YDR inspection of the inspection system shows that it could be more useful and transparent for citizens.

The state does not require restaurants to post notices when they have failed inspections. Restaurants are required to post a sign saying the most recent inspection report is available upon request. But it’s up to customers to ask to see those reports. How useful is that? How many people walking into a restaurant would feel comfortable asking for an inspection report?

Customers can also check out inspection reports online. But that database is not easy to find and is very difficult to use on a mobile phone. You can find the database at the state Department of Agriculture’s website, but how many people would guess they need to go to the ag department for that information?

State officials will find that people really want easy access to this information. YDR reports on restaurant inspections are among the most popular stories on our website.

The state should develop an app.

The state largely depends on the power of shame to punish poorly run eateries. Publicity about failed inspections can result in business losses.

Restaurants with severe violations can also be fined – an average of $100.

Is that enough? And are fines and civil penalties pursued often enough?

No.

Most inspectors don’t levy fines because then they have to show up in court – a big hassle for a measly $100 fine. But when people’s lives are potentially at risk because of poor food handling, it’s worth the hassle of a court appearance.

State lawmakers should consider increasing fines – particularly for chronic inspection failures. And the state should charge restaurants that fail inspections for all follow-up visits. As it stands now, the first re-inspection is free.

Another thing lawmakers should consider: A visible rating system for restaurants.

Some other states use systems whereby restaurants are graded (A, B, C, D, F) or given a color code (green, yellow, red) based on inspection results.

I work in a kebab van, down by the river

Mehmet Cokgezici, 32, of Wrights Way, Woolpit, ran the Flames Kebabs takeaway van in Station Road, Elmswell, but admitted eight food hygiene offences, including letting bread rolls touch raw meat, at Bury St Edmunds Magistrates’ Court last week.

flames.kebabCokgezici, the court heard, had repeatedly ignored advice and guidance from environmental health officers from Mid Suffolk District Council.

The first three offences were dated August last year and reflected his failure to comply with notices issued in a July visit, including no hot water for handwashing and inadequate record keeping.

The further five offences for failing to comply with food safety provisions were described as “aggravating” by magistrate Susan Taylor and were dated in December last year, which the court said reflected a continuing failure to comply with any of the notices.

As well as ordering Cokgezici to pay £2,120, magistrates also granted the council’s request for a prohibition notice, banning him from managing a food business for the next three years.

Testing gods’ food: Moving from faith-based food safety in India

The Food Safety and Standards Association of India (FSSAI) has said it intends to regulate public kitchens run by temple trusts in association with state regulators.

SiddhivinayakThe food regulator had approached the Siddhivinayak and Shirdi temple trusts in Maharashtra and found them open to the idea of scrutiny, said Pawan Agarwal, the chief executive officer of FSSAI.

“While temple trusts do get a licence from the FSSAI to run public kitchens, we are speaking of taking public health and safety to the next level by adhering to food safety standards. This calls for greater awareness and scrutiny, which we propose to do along with state food regulators.”

Sanjiv S Patil, executive officer of Shree Siddhivinayak Ganapati Temple Trust, said the regulator had surveyed the temple’s public kitchen two months ago and advised them on food safety standards. “We have joined hands with the FSSAI and the Association of Food Scientists & Technologists of India for standardisation and to maintain the quality of the prasadam we offer. We are committed to maintaining our quality standards.”

Nearly 100,000 devotees visit the Shree Siddhivinayak temple each day in Mumbai.

In Kerala, where the popular Sabarimala temple is located, food safety officers do checks at regular intervals to ensure the food served at the temple is safe.

bhogAn editorial in The Tribune says, only gods (note the plural, monotheism is sorta boring) know if they would like to taste FSSI-standardised bhog and prasad. The food regulator is hoping to ensure the “safety” of prasad distributed in temples and at other religious places. Its approach is secular, however.

According to the 2001 Census, India has 2.4 million places of worship, visited by approximately 300 million people every day. the FSSAI has already begun standardising prasad at famous temples like Shri Siddhivinayak temple (Mumbai), Sri Venkateswara Swamy temple (Tirupati) and Sai Baba temple (Shirdi), the fate of its crusade would rest with millions of bhakts. Will they like to have the food, supposedly partaken by the gods, after it is sullied in the name of sanitising and standardising by the FSSAI? 

Where faith is at work, even angels fear to tread! But the FSSAI assumes to straighten up complex socio-cultural issues. The organisation is in its infancy. Launched only in 2006, it has no judicial power to punish offenders.