Food Safety Talk 69: Laura Nelson and Jay Neal

Food Safety Talk, a bi-weekly podcast for food safety nerds, by food safety nerds. The podcast is hosted by Ben Chapman and barfblog contributor Don Schaffner, Extension Specialist in Food Science and Professor at Rutgers University. Every two weeks or so, Ben and Don get together virtually and talk for about an hour.  They talk about what’s on their minds or in the news regarding food safety, and popular culture. They strive to be relevant, funny and informative — sometimes they succeed. You can download the audio recordings right from the website, or subscribe using iTunes.photo-Training-Day-2001-1

The guys start episode 69 by discussing old movies that Ben has never seen, like Play Misty for Me and the Good  the Good, the Bad and the Ugly.  Talk turned to chimps, Bonzo and Bubbles (not this Bubbles). They then talked about some more recent TV shows like Californication, The Americans, Dr. Who, Intruders, Comic Book men. And yes, the food safety experts are excited about New Girl season 3 on Netflix. The topic shifted to edible marijuana issues in Colorado related to Salmonella contamination and then Don reviewed a book that he recently read, “The minotaur takes a cigarette break” to which he awarded 5 thermometers.

Don and Ben were then joined by special guests Laura Nelson and Dr. Jay Neal. Laura Nelson is Vice President of Business Development and Technical Services at Alchemy Systems, a food industry training solution provider and Jay Nelson is an Associate Professor at the University of Houston. The group had a discussion started on behavior-based food safety training including a survey that Alchemy commissioned, Global Food Training Survey Reveals New Emphasis on Worker Behavior. Laura also talked about an internal report looking at training staff  on food safety behaviors including an observation/coaching follow-up. The group talked about some of the common issues that the food industry encounters – staff may have been trained but the actual practices aren’t always happening. Laura spoke about how to get at the reasons behind why practices don’t occur – and that food safety culture is tough for some industry folks to define.

Jay talked about a training technique that includes breaking down specific processes into small pieces and how the literature is pointing to encouraging feedback and coaching along with positive reinforcement. Jay’s experiences are that managers are really important to culture and where their priorities are (sales, customer experience, food safety) will affect team performance. All four of them discussed ways to improve workers skills; Don pointed out that measuring behavior is very hard, and the group discussed some work that Jay had published in this area. Jay shared an amusing classroom social experiment where he teaches his students to empathize with non-english speakers. He assigned the students a recipe in a undecipherable font and only the manager has a clear recipe. They must try to cook together but they are not allowed to talk.

In After Dark, Ben introduced Don to the Sponge Bath, a weird way to keep kitchen sponges sanitized. Ben and Don promised to talk more on the topic in future podcasts.

US anti-terror food safety plans costly, unwieldy

After the Sept. 11 terrorist attacks, President George W. Bush vowed to draw a protective shield around the U.S. food supply and defend it from farm to fork.

Garance Burke of the Associated Press reports the government has spent at least $3.4 billion on food counter-terrorism in the last decade, but key programs have been bogged down in a huge, multi-headed bureaucracy. And with no single agency in charge, officials acknowledge it’s impossible to measure whether orchards or feedlots are actually any safer.

On Tuesday, a Senate subcommittee will hold a hearing to examine a congressional watchdog’s new report revealing federal setbacks in protecting cattle and crops since Sept. 11. Just days after the 10th anniversary of the attacks, lawmakers are demanding answers about potential food-related threats and reports that the government could have wasted money on languishing agriculture anti-terror programs.

John Hoffman, a former senior adviser for bio-surveillance and food defense at the Department of Homeland Security, who will testify at the hearing, said, "The truth is, nobody’s in charge. Our surveillance doesn’t work yet, our intelligence doesn’t work yet and we’re not doing so well at targeting what comes across the border."

Top U.S. food defense authorities insist that the initiatives have made the food supply safer and say extensive investments have prepared the country to respond to emergencies. No terrorist group has threatened the food supply in the past decade, and the largest food poisonings have not arisen from foreign attacks, but from salmonella-tainted eggs produced on Iowa farms that sickened almost 2,000 people.

Seeking to chart the government’s advances, the AP interviewed dozens of current and former state and federal officials and analyzed spending and program records for major food defense initiatives, and found:

— The fragmented system leaves no single agency accountable, at times slowing progress and blurring the lines of responsibility. Federal auditors found one Agriculture Department surveillance program to test for chemical, biological, and radiological agents was not working properly five years after its inception in part because agencies couldn’t agree on who was in control.

— Congress is questioning whether $31 million the Department of Homeland Security spent to create a state-of-the-art database to monitor the food supply has accomplished anything because agencies are not using it to share information.

— Despite the billions spent on food defense, many of the changes the government put into place are recommendations that the private sector isn’t required to carry out. As a result, it’s difficult to track successes and failures, and the system’s accomplishments are largely hidden from public view.

"Everything that has been done to date on food defense in the private sector has all been voluntary," said LeeAnne Jackson, the Food and Drug Administration’s health science policy advisor. "We can’t go out and ask them what they have done, because they’re not obliged to tell us, so we don’t have a good metric to measure what’s been done."