New York restaurant letter grade rules are official; the best restaurants will market results rather than whine

The New York City Health Department published its new restaurant letter-grading rules Tuesday so next month, for the first time, signs bearing A, B or C ratings will be issued to the city’s more than 24,000 restaurants to publicly announce their cleanliness.

The 8-by-10-inch placards are to be dated, and operators will be compelled to post them in windows or restaurant vestibules, making customers aware of inspectors’ ratings that were previously available only at the health department or on its Web site.

The department offered details of a fourth grading sign that diners will soon be seeing — the black-and-white “grade pending” placard. After an initial inspection, if a restaurant is given a B or C, it can publicly post those grades — or the owner can seek an administrative hearing to request an upgrade. The restaurant can then post a “grade pending” sign as an explanation to diners for the absence of a letter grade in the restaurant.

The new rules are available online at nyc.gov/health.

Dr. Thomas Farley, the health commissioner, said during a press conference Tuesday, June 15, 2010

“We hope that when people are making choices where to eat, they will eat at an A restaurant.” The restaurant industry “has often made dire predictions,” including when the city banned smoking in bars and restaurants and required calorie counts be posted at many eating places. “And none of those predictions came true.”

Like in Toronto eight years ago, where a red, yellow, green restaurant inspection disclosure system was implemented. Same thing is being said in London, Ontario, as the city contemplates a similar red, yellow, green disclosure system.

Todd Lewis, a Smoke’s Poutinerie diner, said seeing a yellow sign would make him think twice about eating at a restaurant, but he would want to know what the exact infraction is before making a final decision.

But some patrons think the signs are unnecessary and can at times be misleading.

Meagan Zettler, a regular at Yo-Yo’s Frozen Yogurt, said diners concerned about a restaurant’s infractions should check online to see if the eatery has any current health violations.

She thinks the signs can unnecessarily drive business away because they don’t list the exact health infractions.

For now, Londoners worried about a restaurant’s violations can visit http://inspection.healthunit.com to check it out.

Valid concerns, and the worst way to doom a disclosure system is to oversell the system, something the Washington-based Center for Science in the Public Interest does routinely, like when they said yesterday Los Angeles has been doing restaurant grading for over 10 years with great results—including a documented 20 percent decrease in hospitalizations due to foodborne illness.

Correlating restaurant inspection disclosure with incidence of foodborne illness is fraught with difficulties. Disclosure provides some information – and it is just a snapshot in time – but helps enhance a culture of restaurant diners that value microbiologically safe food.

Filion, K. and Powell, D.A. 2009. The use of restaurant inspection disclosure systems as a means of communicating food safety information. Journal of Foodservice 20: 287-297.

??Abstract?
The World Health Organization estimates that up to 30% of individuals in developed countries become ill from food or water each year. Up to 70% of these illnesses are estimated to be linked to food prepared at foodservice establishments. Consumer confidence in the safety of food prepared in restaurants is fragile, varying significantly from year to year, with many consumers attributing foodborne illness to foodservice. One of the key drivers of restaurant choice is consumer perception of the hygiene of a restaurant. Restaurant hygiene information is something consumers desire, and when available, may use to make dining decisions.
 

Show me the grade: New York City restaurants must now show their report cards

New York City is going to adapt a Los Angeles-style display and disclosure system to, according to the Board of Health, “to give consumers more information on the sanitary condition of New York City restaurants.”

Good for them, although no research has been done comparing the effectiveness of various disclosure systems – letters (proposed NYC display, right), colors (like in Toronto), smiley faces (like in Denmark), and the prominence of the display (big signs in front windows or little signs behind the greeters table).

But we’re working on that, with barfbloggers Katie, Rob and Ben (and sometimes me) all conducting such research in Canada, New Zealand, and the U.S. respectively.

In New York City,

The new initiative requires all restaurants to publicly display letter grades that summarize the results of Health Department food-safety inspections. Besides helping New Yorkers make informed choices, letter grades will promote food safety by making restaurants directly accountable to consumers.

Under the new system, restaurants will receive grades based on the number of violations documented during their sanitary inspections. Each establishment will post a placard at the point of entry, showing its current sanitary grade, and restaurants receiving A grades will be inspected less often than those receiving lower marks.

Letter grades will make the inspection process more transparent, giving every potential customer instant access to important information. At the same time, the risk-based inspection schedules will focus City resources on restaurants that warrant the most scrutiny. The Health Department plans to enact the new system in July.

AP reports the New York State Restaurant Association has called the system gimmicky and unfair.

Marc Murphy, a vice president of the association and the owner and chef at the Manhattan restaurants Landmarc and Ditch Plains, said,

They’re doing a disservice to the public,” and that the letter grading system will serve to embarrass restaurateurs without giving the public a true picture of the establishment’s cleanliness.

Those are familiar complaints, popping up every time a city or county or region or state tries to do something. I see little or no evidence to support the complaints.

The Board of Health also said the ultimate goal is to improve sanitary conditions and reduce the risk of food-borne illness. Tainted restaurant food causes several thousand hospitalizations in New York City each year, and as many as 10,000 emergency-room visits. After Los Angeles instituted a letter grading system, the proportion of restaurants meeting the highest food-safety standards rose from 40% to more than 80%, and hospitalizations for food-borne illnesses fell.

Robert Bookman, counsel for the restaurant association, assailed the city’s claim that incidents of food-borne illness dropped in Los Angeles after the implementation of a similar system there, noting that that city had also simultaneously begun requiring restaurant staff to take food safety classes for the first time.

Providing demonstrable evidence linking disclosure with a decline in foodborne illness is a stretch – there are too many mitigating factors to control for. I argue disclosure enhances the food safety culture of restaurants and the community because people really talk about these things, which may indirectly result in fewer people getting sick. And disclosure provides information that citizens in a democracy are entitled too.

Now, how to make these disclosure systems better.

More information on the proposed NYC restaurant grading system is available at
www.nyc.gov/html/doh/html/notice/notice.shtml
 

Herpes, hepatitis A, swine flu — beer pong transmits disease?

No beer pong? What is college life without beer pong?

Last year, some publication at the University of California at Los Angeles – UCLA – warned students that beer pong, a communal drinking game, could be a source of infectious disease like herpes.

The N.Y Times reports tomorrow that students at Rensselaer Polytechnic Institute in Troy, N.Y., are being asked to refrain from playing beer pong after an outbreak of illness that officials feared might be swine flu.

The story notes that what used to be O.K. is not anymore, as the flu has ushered in new standards of etiquette that can be, in turns, mundane, absurd and heartbreaking.

Heartbreaking and beer pong. College life is tragic.
 

New York teen left kitten in oven to die

Associated Press is reporting a New York City teenager has admitted that she failed to let a kitten out of an oven after a friend put the animal inside and left it to roast to death.

After pleading guilty to charges of animal cruelty and attempted burglary on Wednesday, 17-year-old Cheyenne Cherry confronted a row of animal activists outside the courtroom. Cherry stuck out her tongue and told the activists that the kitten named Tiger Lily was dead.

Authorities say Cherry and a 14-year-old friend ransacked a Bronx apartment before putting the cat in the oven, where it cried and scratched before dying.

The 14-year-old was charged with aggravated animal cruelty and burglary in the May 6 incident.

Cherry will serve a year in jail under a plea bargain.
 

Pic of mouse in doughnut shop allows Tim Horton’s to enter New York City – giv’r

Tim Hortons, which the N.Y. Times described yesterday as “a Canadian purveyor of doughnuts and coffee that has won a wide following,” is making a sudden entry into New York City, primarily because of a picture of a mouse.

Between Friday night and dawn on Monday, the Riese Organization intends to convert 13 Dunkin’ Donuts stores into the city’s first Tim Hortons restaurants, including early-morning, high-traffic shops like the one in Pennsylvania Station and another next to the New York Stock Exchange. The switch may surprise regular customers of the shops, said Dennis Riese, chief executive of the Riese Organization.

“You take down one sign and put up another. The biggest challenge will be to get New Yorkers to know what Tim Hortons is.”

Tim Hortons Inc. is a Canadian fast food restaurant known for its coffee and doughnuts, founded in 1964 in Hamilton, Ontario by Canadian hockey player Tim Horton. In 1967 Horton partnered with investor Ron Joyce, who quickly took over operations and expanded the chain into a multi-million dollar franchise. There are almost 3,000 Tim Hortons in Canada, and another 5-0 in the U.S. The chain accounted for 22.6 per cent of all fast food industry revenues in Canada in 2005. Canada has more per-capita ratio of doughnut shops than any other country.

Tim Horton was a bruising defenceman who won 4 Stanley Cups with the Toronto Maple Leafs in the 1960s. Born in 1930 in Cochrance, Ontario, Horton spent his formative years playing in mining communities surrounding Sudbury, Ontario. He got noticed by the Leafs organization and moved to Toronto when he was 17-years-old. He died in a car accident in 1974 after a 24-year National hockey League career.

Horton had a reputation for enveloping players who were fighting him in a crushing bear hug. Boston Bruins winger Derek Sanderson once bit Horton during a fight; years later, Horton’s widow, Lori, still wondered why. "Well," Sanderson replied, "I felt one rib go, and I felt another rib go, so I just had—to, well, get out of there!”

The Times reports that the arrival of Tim Hortons to N.Y. City comes after a decade of contention between Riese and Dunkin’ Donuts that peaked after The New York Post published a photo of a mouse munching on a doughnut in a shop operated by Riese on 46th Street at Fifth Avenue. The chain sued Riese, and the sides eventually agreed that the relationship would end this week in what Dunkin’ Donuts called a “disenfranchisement.”

In Canada, owning a Tim Hortons is like owning a license to print money.
 

Company says snakehead was planted in T.G.I. Friday’s meal

T.G.I. Friday said a severed snake head found in a dish of broccoli at one of its upstate New York restaurants was likely planted in the meal.

The Carrollton, Texas, company says Friday it  asked the New York State Police to open a criminal investigation into product tampering. Spokeswoman Amy Freshwater said the snakehead was sent for testing at an independent laboratory that confirmed it had never been cooked and was added to the cooked broccoli.

‘Fecal material’ at N.Y. Applebee’s

Actor John Corbett – Chris on Northern Exposure, Carrie’s boyfriend for awhile on Sex and the City, empathetic husband on The United States of Tara – needs to do a new Applebee’s advert (he’s the voice).

Shigella – it only comes from fecal material.

WSYR-TV is reporting the Onondaga County Health Department in New York state has confirmed seven cases of Shigella in people who recently ate at the Applebee’s in Camillus, and that up to 9,000 people may have been exposed to the bacteria

County Health Commissioner Dr. Cynthia Morrow said Shigella is associated with consuming water or food contaminated with fecal matter.

Those who are confirmed ill ate at the restaurant on either Saturday, March 7th or Sunday, March 8th, but the overall window that the Health Department is looking at is between Sunday, March 1st and Friday, March 20th.

The health department waited until Tuesday to announce the illnesses because it had sent stool samples to the lab, and had just gotten the results back.

Health officials are now testing all employees at the restaurant, which remains open.

Staff butchering deer leads to closure of Chinese restaurant

“In general, you can’t have a dead animal in a food services establishment.”

That’s the advice from Erie County Health Commissioner Dr. Anthony J. Billittier IV after a dead deer was discovered being butchered in a restaurant.

The Buffalo News in New York reports the discovery was made after a tipster called the Health Department.

A health inspector was quickly sent to the restaurant, which was immediately closed. A hearing on the matter is expected to be held early next week.

Officials don’t know whether the dead deer at China King, 5999 South Park Ave., had been hunted or if it was road kill.


 

Hepatitis A scare at New York Wegmans store

Erie County health officials say a produce handler at a Williamsville grocery store has been diagnosed with Hepatitis A and they’re advising people who might have been exposed to get treatment.

Anyone who handled or ate raw produce purchased from the Wegmans on Sheridan Drive since January 7th is asked to contact their doctor or get treated at free clinics this weekend.

Produce shelves at the Wegmans store on Sheridan Drive were empty last night after the store pulled all potentially contaminated products.

The Erie County Health Department is hosting clinics at the Erie Community College north campus from 4 p.m. to midnight Saturday, and noon to 8 p.m. Sunday. For more information call 1-800-808-1987.

Wegmans spokesperson Ann McCarthy said,

"We will be doing, as we’ve done in the past, making automated phone calls to customers who would have purchased potentially affected products from our Sheridan Drive store."

Additional information about hepatitis A can be found at
www.cdc.gov/ncidod/diseases/hepatitis/a/

Dude, wash your hands. And don’t eat poop.

1/4 of NYC restaurants failing health inspections

The Nation’s Restaurant News reported Friday that New York City public health inspectors are failing approximately one-quarter of the restaurants they examine.

In the report released Thursday, the health department was cited as saying that approximately 25% of the nearly 30,000 restaurants visited by health inspectors in FY ’07 flunked their initial inspections. The failure rate hovered around 20% in FY ’06.

In 48% of the failed inspections, the city’s health inspectors cited “signs of active rats.”

The statistics were released as part of the Mayor’s Management Report, which reviews the performance of city agencies on a semi-annual basis.