Restaurants proud to show off their history of food hygiene awards

Before heading to the airport yesterday I stopped into a café, and although I miss the toonie Tim Hortons bagel (mine was 8.50 $NZ), I was impressed to see I was dining somewhere that values food safety. There at the counter was a Wellington City Council “Excellent” certificate, and two others from previous years.

It’s good see operators recognizing the marketing potential of a restaurant inspection disclosure program, however, there can be issues with operators displaying expired certificates. In a discussion with an inspector recently, she voiced the issues she had with restaurants keeping their old letter grade cards. Although it can show a great history of food safety inspections, if a restaurant is downgraded keeping the other cards displayed may get confusing.
 

Oregon: Good restaurants reap benefits of making inspection results publicly available

Some restaurants in Estacada, Oregon have learned the benefits of disclosing restaurant inspection results to the public, reports Escadanew.com. In Escada inspection results for local diners are posted at the premise, in the form of a “Complied” or “Failed to Comply” card in the establishment window, and the full report plus numerical score is available online.

 

Additionally Dirty Dining highlights those establishments that have received a high inspection score, between 90-100, and one business owner is reaping the benefits.

 

Hitchin Post Pizza has been in business for five years, and has scored well on all of its inspections, earning at least a 95 in the last five.

Manager Valerie Ann Ballantyne said her good inspection results have improved business,

“I was on Dirty Dining for being one of the 10 restaurants in Oregon with a perfect score. Just for being on Dirty Dining we had several people come in.”

She continued,

“I take pride in keeping my establishment very, very clean. It’s very, very important for people to come into a clean establishment and not have to worry about getting sick. I know I would never eat in a place that wasn’t clean.”

It’s not as easy as it may seem to receive a perfect score.

“You have to make sure the refrigerator is at the right temperature, the bleach buckets have the right consistency, the filters are clean…the list just goes on and on,” said Ballantyne.

Hitchin Post Pizza, and the other 23 dining establishments in the Estacada area, know what the standards are and expect a representative from the Clackamas County Health Department to visit at least twice a year.

 

In Escada establishments are inspected unannounced twice a year, with additional inspections when necessary. They are scored starting at 100 per cent and subtracting 1 or 2 points for non-critical items and 4 or 5 points for critical items, which are considered more serious and can cause food-borne illness.

Retailers can do more: market microbial food safety

An editorial in Tuesday’s L.A. Times stated that,

“Retailers have both the clout to compel high standards and better tracking in agriculture and a direct reason to worry about consumers’ concerns.”

In response, the Times published this letter from me:

“The Wal-Marts and McDonald’s of the world have been requiring enhanced food safety from their suppliers for more than a decade, and, as your editorial notes, they may be the best advocates for consumers. Making customers sick is bad business.

But many of the checks and balances on supplying fresh produce, like the kind involved in this year’s salmonella outbreak, are hidden and poorly validated. Any commodity is only as good as its worst grower.

There are too many outbreaks and too many sick people. It’s time for retailers and restaurants to market microbial food safety and compete using safety as a selling point. This would introduce a heightened level of accountability throughout the farm-to-fork food safety system and capture the imagination of a public weary of food scares.

The first company that can reliably assure consumers they aren’t eating poop on spinach, lettuce, tomatoes and any other fresh produce will make millions and capture markets. May the best food safety system win.

Douglas Powell
Manhattan, Kan.
The writer is an associate professor in food safety at Kansas State University.”

CNN video: Tomato farmers hit hard

CNN has posted a web-only video report follow-up to the Salmonella Saintpaul outbreak, from a tomato producer slant.   There unfortunately isn’t an easy way to embed the CNN video here, but click here to see it.

Jimmy Shaffer of the Island Tomato Growers in South Carolina was cited as saying that he plans on maybe filing a lawsuit against the FDA for the way that the investigation has been handled, and that the FDA "threw everybody under a big blanket and let everyone fight for themselves". 

Makes marketing food safety, if you can prove what you are doing, look like a pretty good idea.

Bubba stands for Boys Un-afflicted By Briefcases or Attaches (really)

Ralph "Bubba" Miller, the proprietor of Bubba’s Barbecue in Charlotte, North Carolina, preaches food safety.

"Food safety is going to become a major issue in the future. With the quality of help going down, I see something disastrous happening."

The Charlotte Observer reports that in Miller’s world, ensuring food safety for customers is a matter of knowing the national standards for safe food handling and embracing them.

Miller points out that his restaurant, on Sunset Road near Interstate 85, consistently earns top scores from local health inspectors, adding,

"People will plan their trips around eating lunch and supper with us. This is a safe and clean place to eat."

Way to market food safety, Bubba. I’m with ya.