Fancy French food not safe food – Vegas edition

KTNV reports that at a place that serves oxtail, foie gras, lobster and lamb, you don’t expect to find problems in the kitchen. But a restaurant whose name is synonymous with elegance and fine dining barely dodged being shut down in this week’s Dirty Dining.

Something stinks in the kitchen at Andre’s French restaurant in the Monte Carlo. Or at least it did on Sept. 12 when health inspectors downgraded it to a “C” with 40 demerits.

Inspectors noted a “severe odor” upon entering Andre’s kitchen. And that’s just the beginning of a lengthy report on the most honored and awarded restaurant in Las Vegas.

Instead of accolades for Andre’s, health inspectors blasted the place for their handling of potentially hazardous foods… saying their methods were unapproved, improper and in violation of Health District regulations.

As a result, Andre’s had to toss a whole lot of high-end, expensive food into the garbage, including crab, pork belly, oxtail, turkey stuffing and pickled lamb.

The trash can also became home to moldy, shredded cheese inspectors found in the fridge.

They also found foie gras and lots of other food that had overstayed its welcome.

Mashed potatoes and shallots in oil were found at unsafe temperatures. And duck fat had been sitting out at room temperature for three days.

Frankincense labeled “do not eat” was found amidst the dry goods. And personal drinks were found with public food.

Old labels were found on various cleaned food containers, leaving inspectors skeptical as to how well the containers were cleaned.

There was too much build-up in the ice machine. And scale coated the pressure gage — which had a broken needle to boot.

The vector bug light was directly over the dry storage racks — luring bugs toward, instead of away from the food.

Inspectors found stained cutting boards and splintered wood planks. And they say Andre’s was improperly canning cooked tomato sauce, onions, carrots and artichokes.
Instead of seeing how things look now inside Andre’s kitchen, we were shut out of the restaurant and the Monte Carlo.  Andre’s sent a written statement: 

Andre’s Director of Operations/Managing Partner Joseph Marsco:

We work closely with the Southern Nevada Health District to ensure the health and safety of our guests, and support this effort further with our Company’s safety policies and programs.  Andre’s has consistently maintained the highest standards for quality and service since its opening in 1997. 

Just not food safety.

Roaches: a pizzeria’s pest problem

KTNV, the news leader in Las Vegas, reports that on Aug. 27, inspectors shut down Sicily’s Pizza after finding it was infested with cockroaches. There were also ants and flies, but roaches large and small were spotted throughout the facility — on the fridge, floors, food containers, even the handsink in the bathroom.

As for the food — chicken, wings and beef cubes were at unsafe temperatures.

Bags of flour and salt were left sitting open —  a bad idea in a place infested with cockroaches and where a food handler wasn’t using proper hair restraints.

The food prep table was so dirty they needed to clean it with floor degreaser, and the pizza cutter was being stored in a bleach-filled sanitizer bucket.

A hole in the wall is an intersting storage spot for a thermometer. But better there than not at all. One fridge had no thermometer and another had no dates on the food.

Also, inspectors noted that the person in charge couldn’t demonstrate food safety knowledge.

Two days after they were shut down, they re-opened with a clean slate — zero demerits and an A grade.

The many colors of mold; Dirty Dining: Royal Persis in Vegas

Royal Persis on East Flamingo was recently shut down with 61 demerits; anything over 40 is immediate closure.

KTNV reports the health inspector found "expired and adulterated" food and cautioned the restaurant to "only sell wholesome food to the public."

The mold at Royal Persis came in many colors. There was heavy black mold in and around the ice machine chute and white mold growing on dates. And we all know to beware of yellow snow… How about brown ice? The last place you’d want that moldy stuff is in your beverage cup.

And one of the last places you’d want to find uncovered fish is underneath leaky, dripping equipment, which is right where inspectors found it.

If you ate at Royal Persis on July 6, you likely got a taste of someone else’s meal because inspectors found dried, built-up food debris on kitchenware stored as clean against dirty walls.

Inspectors also found a garbage can blocking the handsink, but even if the path was clear, it wouldn’t have done much good because there was no soap or paper towels.

The Royal Persis won’t be re-inspected, because shortly after the health inspection, the owner called the Health District and said she planned to close the restaurant down permanently.

The owner tells Action News inspectors came by Royal Persis while the restaurant was in the process of closing down and that’s why things there weren’t up to par.

Sushi sucks: dirty dining at Nevada sushi bar

KTNV – Las Vegas’ news leader – reports that inspectors from the Southern Nevada Health District slapped the sushi bar at Osaka restaurant with a 38 demerit C grade.

Rice, eel and miso were also at the wrong temperatures. And several packages of fish were thawing at room temperature. An employee was also seen wiping his knife with a dirty towel. Both hand sinks were blocked and pooling water was found under a small cooler. Butane gas was stored with the food. And the health report says the person in charge couldn’t demonstrate any knowledge of general food safety.

Contact 13 stopped by to ask about the violations at the sushi bar but no one was available to speak with us. Later that day, we spoke with Owner, Gene Nakanishi, who issued a statement:

"The inspector had a trainee with them at the time. I believe the trainee was looking to impress the inspector and show she was capable of catching any little violation. We want the public to know our sushi bar is clean and safe and we’ve never had an issue."

Gene does admit things got worse before they got better. A couple days later, the sushi bar was shut down after a re-inspection. But the next day, the inspector was out again and the sushi bar was reopened for business.

The Southern Nevada Health District confirms, Osaka’s sushi bar was shut down but re-opened the very next day. The sushi bar is now operating with a zero demerit, A grade.

Popolini pretzel stand in Las Vegas closed; food safety infractions

How dirty can a pretzel stand become?

KTNV reports Popolini, a small stand located in front of the Four Queens Hotel and Casino in Las Vegas was shuttered after failing a recent inspection. Among the violations:

• no hot water;
• a dirty pretzel oven;
• a cooler covered in food debris; and,
• a sticky liquid pooling under the smoothie machine. I

Inspectors also found food not properly stored, expired milk, and Parmesan cheese covered in grease

Storing food in bakery bathroom: Dirty Dining, Vegas style

KTNV, Contact 13 in Las Vegas, reports in this week’s Dirty Dining segment that food improperly handled and issues with storage lead to the recent closure of Valerio’s Tropical Bake Shop.

Inspectors slapped the shop with 49 demerits, forcing it to close its doors. Anything more than 40 demerits means an automatic closure.

Issues included food stored unprotected both outside and inside the restroom.

Inspectors also found what they describe as a black mold-like growth in a kitchen sink.

Other violations included chicken thawing improperly and several foods were at the wrong temperatures, including chicken salad, boiled eggs, carrots and egg rolls.

Contact 13 was not allowed on the property, but manager Rex Jose tells us: "Things at the bakery have been very busy. But we have listened to what the Health District had to say and have made all the necessary changes."

The Health District tells us Valerio’s Tropical Bake Shop is back open, and operating with a 4 demerit A grade.
 

Operator view: ‘You have no reason to shut it down’ Dirty Dining Vegas style

A Las Vegas local restaurant owner is angry with the Southern Nevada Health District. And he’s speaking out after his restaurant was shut down.

"You have no reason to go shut it down, Gabriel Adefris told KTNV. "And you think this list is basically nothing?" asks Darcy. "Nothing. For me nothing, yes," says Gabriel.

He firmly believes his business has been treated unfairly. Gabriel owns the Cottage Cafe on Paradise Road, near Tropicana Avenue. During a recent visit, health inspectors shut down the Ethiopian restaurant with 49 demerits. Anything more than 40 means an automatic closure.

Contact 13 went to the Cottage Cafe to ask about the long list of violations. Gabriel was more than willing to show us around and answer all of our questions.

"What’s the deal with the bar? It notes that they told you on December 8 and January 17 to get it permitted. But you failed to do that," says Darcy. "No. I did call them," says Gabriel.

Gabriel claims he tried to make appointments to get his bar inspected. But after leaving multiple messages, he says they never returned his calls.

"So there’s no way I could force them to come down here, it’s not my job," says Gabriel.

I also asked Gabriel about an employee, inspectors say washed her hands without soap, multiple times.

"That’s not true. She washed it, she used soaps all the time here. Nobody use without soap water, there’s no way," says Gabriel. "So you think the health inspector is lying?" asks Darcy. "Yes, they’re lying. They lie. 100%, they’re lying," says Gabriel.

And he didn’t stop there. He says health inspectors are too critical. Like citing his restaurant for a dirty can opener he claims was being used by an employee.

"They shouldn’t write it down. Small stuff like that you write it down. Once she’s done she’s got to go and wash it anyways. Right?" says Gabriel. "So she just hadn’t gotten to that can opener yet," says Darcy. "Yes. They didn’t even give her time," says Gabriel.

But Cottage Cafe has made our Dirty Dining list before. In September of 2010, the restaurant was forced to close its doors with 58 demerits.

Gabriel feels like he’s being targeted

"So you believe they’re looking for violations and writing down stuff that doesn’t exist just to bilk you for money?" asks Darcy. "That’s what I think. Because my employees they know what to do. They know their job," says Gabriel.

Gabriel wants customers to know his restaurant is clean and his food is safe.

We spoke with the Health District, which says all restaurants must pass the same regulations. Every inspector’s main priority is the public’s health and safety and they stand by their report. They also tell us the Cottage Cafe is back open, and operating with a 7 demerit A grade.

Cook and reheat the damn ham; don’t hire unlicensed caterers; Clostridium perfringens strikes Las Vegas lunch

 On Dec. 8, 2011, a biz in Las Vegas had a catered lunch.

Less than a day later, a bunch of them were barfing.

The Southern Nevada Health District (SNHD) began an investigation the next day after receiving numerous reports of barfing among attendees; excerpts from their report are below.

Approximately 150 people work at Business A. Of the 63 employees who replied to the electronic survey, 50 reported they consumed food and/or drinks at the luncheon. Of the 50 luncheon attendees, 21 (42%) people met the case definition. An additional 29 people who ate at the luncheon but did not become ill served as non-case study participants. No ill person sought medical attention from a healthcare provider.

The caterer had a health card that is issued by the SNHD to food handlers. However, the caterer did not hold a catering permit issued by the SNHD, so health types don’t know if the same caterer sickened others at others meals because SNDH only tracks complaints against licensed businesses.

Both the caterer and a representative from Business A reported that the caterer
arrived at 9:00 am on December 8, and lunch service started at approximately 1230 hrs
(meal start time among ill persons ranged from 1130 to 1900 hrs) (Fig. 1). The duration
of the luncheon was unknown.

The caterer reported that all foods served were pre-cooked and ready-to-eat. The ham and turkey breasts were transported to Business A in a cooler with ice. Both meats were further sliced onsite, placed in bowls and re-heated in 5-6 batches per meat in two small non-commercial microwave ovens that were provided by Business A at the catering site. The caterer reported that food batches were stirred during heating. The caterer alleged the temperature of the meat was 170°F (76.7°C) after heating, but it was unclear where the temperature was taken in the meat. Heated ham slices were pooled in one chafing pan and canned pineapple with its juice was added.

Heated turkey meat was pooled in another pan and heated canned gravy was added. The
chafing dishes containing the ham and turkey were warmed by pans of hot water that was heated with Sterno heaters. Both meats were stored in their respective chafing dishes for about 0.5 hr prior to eating, but the duration of time foods were stored in the chafing dishes was not known.

Upon collecting foods for testing, EH staff observed that leftover foods were stored in a refrigerator that displayed the temperatures of <40°F, with the bulk of the food stored in covered consumer-grade plastic containers. All remaining food in their original containers was collected for testing and included: Mashed potatoes, ham and pineapple topping, green beans, salad with fruits, and two mixed-food plates containing 1) Ham, turkey, mashed potatoes, stuffing, green beans, and 2) Stuffing, mashed potatoes, green beans.

I’m getting hungry.

The EH staff sent a formal notice to the caterer requiring all food operations to immediately cease and desist. They also required that the website which advertises the catering business be modified to announce that a permitted food facility will be providing the food to future events that are planned by the catering company. Additionally, EH also issued a bill to the caterer charging for the time that EH staff had spent in investigating the outbreak.

The isolation of C. perfringens was strongly suggestive that ham was the vehicle of transmission, and an error likely occurred during its re-heating and hot holding during the luncheon service. The heat generated by a small microwave oven might be insufficient to bring all portions of the ham to above 165°F (74°C) to destroy the C. perfringens bacteria. When the heating process is not evenly accomplished, the surviving C. perfringens bacteria can multiply and undergo sporulation. During the holding period where food is kept warm in covered chafing pans for extended periods of time, the spores can germinate to produce vegetative cells and multiply rapidly to large numbers. Ingestion of the bacteria during the luncheon may have resulted in further multiplication and sporulation in the intestine. The release of enterotoxin when C. perfringens sporulates can cause acute diarrhea. To prevent the proliferation of pathogens in potential hazardous food, the US FDA Food Code 2009 recommends that food that are reheated in a microwave for hot holding shall be reheated so that all parts of the food reach a temperature of at least 74oC (165oF) and the food is rotated or stirred, covered, and allowed to stand covered for 2 minutes after reheating (Section
3-403.11.B). Also, hot holding of such foods should occur at 57oC (135oF) or above
(Section 3-501.16.A1).

The majority of C. perfringens outbreaks are often the results of improperly cooled food or food held at room temperature for extended periods. Coupled with concurring epidemiological findings that the contamination and proliferation of the bacteria may have occurred at the luncheon, no further food traceback or recall action of the ham was implemented by the FDA.

Yummy House closed for yummy cockroaches in Vegas

The aptly named Yummy House took on a new meaning after the Las Vegas eatery was closed when health types found at least one employee not washing hands properly; blockage in hand sink; hand sink was leaking; pink, slimy growth found on inside of ice machine; a white, fuzzy, mold-like growth on produce, food stored at the wrong temperature and no working thermometer in the refrigerator.

Containers of food were also not labeled properly and some were stored on the floor. Containers were double stacked and missing lids. Also, equipment including metal pans were severely dented and the staff was reusing single-use plastic cups.

The Health District told KTNV that the owners have decided to close indefinitely and are not sure if they will reopen.

Dirty hydrant water theory flushed; unlikely source of Vegas marathon outbreak

Health officials told Associated Press tainted water doesn’t seem to be the cause behind hundreds of reports of gastrointestinal illness following the Rock ‘n’ Roll Las Vegas Marathon.

Southern Nevada Health District epidemiologists say preliminary results of their investigation released Thursday are "largely inconsistent" with the hypothesis that hydrant water passed out during the race sickened runners.

Authorities say no cause for the illness has been determined.