In-N-Out Burger is one of those trendy joints lauded by celebrities that happens to print bible citations in small print on areas of packaging.

Cool.

But food safety isn’t cool, just boring, so when the Livermore, Los Angeles location shut down after nine members of a college softball team complained of flu-like symptoms after eating at the restaurant last Saturday, customers were shocked.

“Here at In-N-Out Burger, the health and well-being of our customers and our associates is a top priority. We apologize for any inconvenience this closure may cause for our customers and we will re-open our Livermore restaurant once we are certain that there are no issues there,” the company said in a statement.

Boilerplate.

Officials suspect that the norovirus is to blame but have not yet confirmed that.

This Livermore In-N-Out burger has had past problems.

The county web site shows they were cited for a high risk violation in December of last year.

That involved surfaces, utensils, and equipment that was not cleaned or sanitized.

They had minor citations for the same problem just last month.

Bruce said, “It’s very concerning considering the amount of foot traffic and patronage that this place gets, I’m surprised this hasn’t happened sooner if that is the case.”

Employees with In-N-Out Burger say they don’t have any indications that there were any issues at this restaurant but they did clean and disinfect it along with screening their associates.