One in four 2010 food complaints in Ireland related to food premises

Food contaminated with teeth, zips and washers were among the 10,898 queries and complaints received by the folks that run the food batphone in Ireland in 2010.

The Food Safety Authority of Ireland reports that one in four of all calls related to consumers reporting issues concerning food and food establishments. Representing an increase of over 7% on 2009, these 2,126 (1,981 in 2009) complaints ranged from reports of unfit food, low hygiene standards, inaccurate labelling information and suspected food poisoning.

The 2,126 complaints lodged by consumers were:

• 914 complaints on unfit food
• 433 complaints on suspect food poisoning
• 402 complaints on hygiene standards
• 156 complaints on incorrect information on food labeling
• 25 complaints on incorrect advertising of food products
• 196 other.

The FSAI confirms that contamination with foreign objects was frequently reported by consumers. In 2010, these reports included food contaminated with live and dead insects; a tooth; a needle; safety pins; stones; and a cotton bud.

5-second rule should be 0-second rule

A couple of my Canadian kids were visiting last week during their university spring break. They’re both in biology, so the fruit don’t fall far from the … nevermind.

We were at Target – always a popular outing because Target stores are only now becoming established in Canada – and got some M&M’s for Sorenne. She dropped one on the floor and then picked it up and ate it.

I shrugged.

This was terrible food safety behavior on my part but I can’t babysit all the time.

And from my perspective, the risk was low.

The N.Y. Times quotes Dr. Roy M. Gulick, chief of the division of infectious diseases at Weill Cornell Medical College, as saying,

“The five-second rule probably should become the zero-second rule. Eating dropped food poses a risk for ingestion of bacteria and subsequent gastrointestinal disease, and the time the food sits on the floor does not change the risk.”

In general, if there are bacteria on the floor, they will cling to the food nearly immediately on contact, Dr. Gulick said. Factors that influence the risk and the rate of bacterial transfer include the type of floor; the type of food; the type of bacteria; and how long the bacteria have been on the floor.

In a study published in 2006 in The Journal of Applied Microbiology, Clemson University researchers tested salmonella placed on wood, tile or carpet, and dropped bologna on the surfaces for 5, 30 or 60 seconds. With both wood and tile, more than 99 percent of the bacteria were transferred nearly immediately, and there was no difference by the time of contact. Carpet transferred a smaller number of bacteria, again with no difference by contact time. The amount transferred decreased over hours, but there were still thousands of the bacteria per square centimeter on the surfaces after 24 hours, and hundreds survived on the surfaces for as long as four weeks. As few as 10 salmonella bacteria can cause gastroenteritis.
 

Aussie hotel staff fed up with Valentine’s stains

Valentine’s Day is a time for love, but Melbourne hotel workers say they are fed up with cleaning rooms covered in fruits, chocolates and other things.

"For us, Valentine’s Day means flower petals scattered all over the floors, spilt champagne everywhere and some very questionable stains all over the beds, but no extra time to clean," said one Hilton Hotel room attendant.

"We see exotic fruits and chocolates ground into the carpets, bubble bath all over the bathroom and massage oils all over the bed. And don’t even ask me about the whipped cream.”

The Liquor, Hospitality and Miscellaneous Union (LHMU) has planned a protest outside the Hilton South Wharf Hotel in Melbourne, where they will be handing out cleaning wipes and asking for a hand.

The union said cleaners get as little as 15 minutes to tidy a room, a job staff say requires about 45 minutes to do properly.

Melbourne was in the grip of a hygiene crisis because of the insufficient cleaning time, which was putting guests’ health at risk, the LHMU said.

Hilton South Wharf general manager Michael Bourne said the LHMU had been making allegations concerning the hotel for quite a while, but had refused to discuss the claims.

Language a ‘risk factor’ for listeria in Australia

Focusing on the language needs of expectant mothers and enhancing food safety in hospitals could reduce cases of foodborne illness caused by listeria.

Australian researchers report in the current Epidemiology and Infection that of 136 cases of listeriosis in Australia between Nov. 2001 and Dec. 2004, 40 per cent of cases with prior hospitalization were exposed to high-risk foods during hospitalization; consumption of camembert cheese was an additional risk factor.

Of the 19 perinatal cases — defined as illness in a pregnant woman, fetal loss, or illness in a baby aged less than 3 months with isolation of L. monocytogenes from at least one of the maternofetal pair — living in a household where a language other than English (LOTE) was spoken was the primary risk factor associated with listeriosis.

The numbers are small, but the researchers have identified a persistent problem – providing information is nice, but what if the target can’t read or understand (in this case) English?

“The Food Standards Australia and New Zealand (FSANZ) website only provides a brochure on listeriosis and food in English. Languages used in State and Territory brochures vary widely with some only including English while others provide up to 14 languages other than English.

“This study identified that listeriosis prevention messages need to be disseminated in multiple languages and primary-care practitioners should ensure that patients from households speaking a LOTE receive counselling on listeriosis prevention.”

Which sounds nice, but since hospitals are serving high-risk foods to others at risk, maybe the medical community is a limited source of information. And just because a brochure is in another language doesn’t mean anyone will read it or act upon the information. That requires far more rigorous evaluation in terms of information needs, delivery, messages and accuracy. The morons at Toronto Sick Kids hospital told moms-to-be that cold-cuts and raw fish were OK (they’re not).

As the authors conclude,

“The effectiveness of the implementation of the new food safety programs for food service to vulnerable persons should be carefully evaluated to ensure optimal protection of this group.”

A national case-control study of risk factors for listeriosis in Australia
30.apr.10
Epidemiology and Infection (2011), 139: 437-445
C.B. Dalton, T.D. Merritt, L.E. Unicomb, M.D. Kirk, R.J. Stafford, K. Lalor and the OzFoodNet Working Group
http://journals.cambridge.org/action/displayAbstract?fromPage=online&aid=8013904
Abstract
Listeriosis is a foodborne disease associated with significant mortality. This study attempts to identify risk factors for sporadic listeriosis in Australia. Information on underlying illnesses was obtained from cases’ treating doctors and other risk factors were elicited from the patient or a surrogate. We attempted to recruit two controls per case matched on age and primary underlying immune condition. Between November 2001 and December 2004 we recruited 136 cases and 97 controls. Of perinatal cases, living in a household where a language other than English was spoken was the main risk factor associated with listeriosis (OR 11·3, 95% CI 1·5–undefined). Of non-perinatal cases we identified the following risk factors for listeriosis: prior hospitalization (OR 4·3, 95% CI 1·0–18·3), use of gastric acid inhibitors (OR 9·4, 95% CI 2·4–37·4), and consumption of camembert (OR 4·7, 95% CI 1·1–20·6). Forty percent of cases with prior hospitalization were exposed to high-risk foods during hospitalization.

 

‘Food safety in Canada is an accident;’ imports, retailers face scrutiny

“Food safety in Canada, believe it or not, is an accident. It really is,” says Rick Holley, a University of Manitoba food-safety expert and an adviser to the Canadian Food Inspection Agency.

That’s how Toronto’s Globe and Mail newspaper kicks off a week-long series on the global marketplace for food, and how Canada has yet to come to terms with the regulatory, economic and technological challenges of global food, by reporter Steven Chase.

Last year, Canada imported more than 33 million litres of apple juice from China; 11.8 million kilograms of pickles and relish from India and 4.9 million kilograms of cashews from Vietnam, all part of a two-decade-long surge that has made imported food – often from developing countries – a significant component of the Canadian diet. All of it is grown or processed far beyond the reach of Canada’s food inspection system, which – contrary to what consumers might expect – is still struggling to catch up to the reality of a global food market.

Critics say Canada’s ability to safeguard its citizens from the risks of both domestic and imported food is falling behind – charges levelled even as efforts are under way at the Canadian Food Inspection Agency to update practices for the 21st-century global marketplace.

Today, foreign food makes up 15 to 20 per cent of this country’s diet.

Importers are not currently required by Ottawa to provide documentation that traces a primary food product to its origin. Some food retailers and importers may, however, already collect this information for their own commercial purposes.

Chief Food Safety Officer Brian Evans says CFIA intends to propose that importers be required to document the origin of all “ single entity products” – as opposed to multi-ingredient goods – they bring into Canada. These would include fish, eggs, leafy greens, salads, fresh fruits and vegetables. We would like to have country of origin traceability requirements as part of the first set of regulations going forward. We would like to see that in 18 to 24 months.”

However, he said, the timing and final details of such a plan is up to the government.

Roughly about 1 to 2 per cent of foreign food imports that enter Canada are inspected. The agency heavily inspects some products such as meat and also pays closer attention to goods that have a history of carrying food-borne illness – such as fish or leafy greens or eggs.

The CFIA argues that the absence of big problems shows the system works. In any given day, Dr. Evans says, about 100-million meals are eaten in Canada – which works out to about 36.5 billion meals at year. And what’s going wrong? There are about 250 to 300 recalls of food each year following inspections or consumer complaints. Canadians also suffer an estimated 11- million cases of acute gastroenteritis each year – a relatively minor amount – and one that federal authorities suggest is largely due to food preparation mistakes or bad hygiene rather than substandard imports.

However, the University of Manitoba’s Dr. Holley says a push for traceability is not a priority when there are other problems with food safety, including a lack of comprehensive information on what is making Canadians sick. “It’s like putting a sunroof on a car that has bald tires.”

While regulators waffle over how to improve food safety, some of the world’s largest grocery sellers have been using their market muscle to force suppliers to clean up or risk being punted from retail’s most sought-after shelves.

Leading the run are the same corporate giants critics blame for jeopardizing food safety amidst their globe-spanning pursuit of abundant cheap food. But no one is arguing about the impact grocery heavyweights are having on safety in the global supply chain, where their border-transcending clout eclipses the reach of public regulators.

Wal-Mart, the world’s largest grocer, cut through a highly political debate over tainted hamburger meat in the U.S. this year by forcing suppliers to conduct specialized tests for E. coli and salmonella.

In Canada, Loblaws became the first national retailer to insist private-label suppliers comply with safety standards under the Global Food Safety Initiative, an alliance started by eight of the world’s largest food retailers.

Jorgen Schlundt, the recently departed director of food safety at the World Health Organization, worries big retailers view food safety as a marketing tool. “There is a huge difference between what consumers … think is important and what is really important,” Dr. Schlundt said. “It is extremely important that the science that standards are built upon and the standards themselves are not made by industry – not made by the people who are supposed to be monitored by government,” he said.

I’d rather those standards were publicly available and marketed at retail so consumers – who probably know a lot more about food safety than Dr. Schlundt thinks they do – could support those producers and processors that consistently provide microbiologically safe food – and can prove it.

Is porn industry more responsible than food industry?

Justin Rohrlich of Minyanville argues the food industry can learn a few things from the adult entertainment industry, which doesn’t wait for a massive outbreak of disease before taking corrective action.

Rather than wait for disaster to strike, then go about shredding documents and deleting emails as the investigators close in, "more than half a dozen pornographers in California’s multibillion-dollar adult entertainment industry have halted production after an actor tested positive for HIV — and more shutdowns were expected," according to the Associated Press.

"From Vivid’s perspective, there was no question that when we heard this, we immediately shut down production and said let’s get the facts and evaluate them before we move forward," Steven Hirsch, the founder of Vivid, one of the largest makers of adult films, said.

Too much barfing with weddings

Amy and I got married at city hall in 2006.

We had dinner with a couple of friends.

Then Amy barfed.

It wasn’t the food, it wasn’t the realization she had married me, it was thought to be her gall bladder.

Six people at a Roseville (California) wedding on the weekend ended up in the hospital, part of about 30 people who were sickened by food after the nuptials.
 

Food service workers show up when sick; excuse me while I barf

A new report says more than 60 per cent of restaurant employees choose to show up for work instead of staying home when they’re sick because they have no insurance and no paid sick time.

Kim Severson of the New York Times writes the report, called “Serving While Sick,” is based on more than 4,000 surveys and hundreds of interviews with employers and employees. It is intended to put pressure on the restaurant industry to improve conditions for its workers. The Restaurant Opportunities Centers United is one of two groups presenting the report at a Congressional briefing today.
 

Buy local but ignore locavore nonsense

My friend Ron Doering (left, exactly as shown) and I have exchanged barbs over the years but we can agree on the headline for his latest column: Buy local but ignore the locavores nonsense.

Doering, the first president of the Canadian Food Inspection Agency and the only one whose name I can remember now that the post is awarded to revolving civil servants – one of the last presidents did something with stamps or coins before food safety – practices food law in Ottawa (that’s in Canada) and shares his thoughts in a monthly column for Food in Canada.

Doering was gracious enough to share his regulator insights with my food safety risk analysis class when I was teaching in Guelph (also in Canada) and he touched on all the nuances that food safety critics or outsiders like me seem to miss.

Then we had beers.

Doering writes that buying local makes a good deal of sense when the natural conditions support the seasonal production of good, fresh local food. Who wouldn’t buy our local asparagus in June and fresh sweet corn and tomatoes in August? Canadians have always supported roadside stands of blueberries and local fruits and vegetables; we have always loved our local fish and local summer and autumn farmers’ markets.

What is new is the pretentious elevation of this simple idea by the chattering culinary class to the status of a comprehensive creed, which, they assert, can make a major contribution to a more sustainable food system. Locavores focus on the concept of the food mile to condemn the current system of globalized trade. They dream of a return to an earlier time when the food supply wasn’t controlled by big bad agribusiness.

It’s like hanging out with the mommies at the local park, the ones who would never talk to me except that I have a cute kid, a hipster bicycle trailer and a wedding band so I’m apparently not a threat, and they start telling me all their food pornography and preferences for junior. Am I really a bad parent because I refuse to buy organic?

Doering also writes that with their simplistic focus on food miles, locavores ignore other factors of sustainability. I was in a very chic restaurant in Tucson, Ariz. where the smug chef righteously proclaimed that all his ingredients were locally grown. He was quite offended when I asked him about the environmental and other costs of importing all that fresh water to grow that food in the Arizona desert. And how is it more sustainable to deny developing countries the opportunity to export their tropical fruits and vegetables?

Enjoy that coffee this morning from your backyard coffee tree.