KFC employee fired for photo of potato licking

Note to daughters working in food service: don’t pretend to lick the food you may be serving and post it on facebook. Someone may notice and you may get fired.

But by all means, the next time some suit blathers on about how food safety is the most important thing ever and ever, please, post evidence r-KFC-MASHED-POTATO-PHOTO-large570to refute such blatant nose stretchers.

I got your back.

An employee at the Kentucky Fried Chicken in Tennessee distributed a pic of her holding a plate of mashed potatoes close to her face, as if she was going to lick them.

A company spokesman on Monday said customers did not receive those potatoes.

KFC spokesman Rick Maynard wrote to Johnson City Press via email and said this food was not served.

“Nothing is more important to KFC than food safety. As soon as our franchisee became aware of the issue, immediate action was taken. The franchisee’s investigation confirmed the photos were taken after the restaurant was closed and none of the food was served. The employee involved was immediately terminated.”

Food fraud ain’t nothing new

Whenever I’m confused I watch TV. And then I reach for history.

A new examination by the U.S. Pharmacopeial Convention (USP), discovered rising numbers of fake ingredients in products from olive oil FERRIERES 2to spices to fruit juice.

“Food products are not always what they purport to be,” Markus Lipp, senior director for Food Standards for the independent lab in Maryland, told ABC News.

In a new database, USP warns consumers, the FDA and manufacturers that the amount of food fraud they found is up by 60 percent this year.

USP tells ABC News that liquids and ground foods in general are the easiest to tamper with:

Olive oil: often diluted with cheaper oils

Lemon juice: cheapened with water and sugar

Tea: diluted with fillers like lawn grass or fern leaves

Spices: like paprika or saffron adulterated with dangerous food colorings that mimic the colors

Milk, honey, coffee and syrup are also listed by the USP as being highly adulterated products.

Also high on the list: seafood. The number one fake being escolar, an oily fish that can cause stomach problems, being mislabeled as white tuna or albacore, frequently found on sushi menus.

National Consumers League did its own testing on lemon juice just this past year and found four different products labeled 100 percent lemon juice were far from pure.

And I now have the luxury of having my own lemon and Tahitian lime trees on my concrete balcony.

Food fraud is nothing new.

Historian Madeleine Ferrieres, until recently Professor of Modern History at the University of Avignon and the author of my favorite food food_fraud_adulterationbook, 2002’s Mad Cow, Sacred Cow, said in a recent interview, “we still live with the illusion of modernity, with the false idea that what happens to us is new and unbearable. These are not risks that have arisen, but our consumer behavior has changed.”

What’s new is better tools to detect fraud, which also presents an opportunity: those who use the real deal should be able to prove it through DNA testing and brag about it.

The days of faith-based food safety are coming to a protracted close.

As Ferrieres wrote in her book,

“All human beings before us questioned the contents of their plates. … And we are often too blinded by this amnesia to view our present food situation clearly. This amnesia is very convenient. It allows us to reinvent the past and construct a complaisant, retrospective mythology.”

What would Frank say? Is food safety culture really about more training

In Jan. 2009, Peanut Corporation of America (PCA) recalled over 3,900 peanut butter and other peanut-containing products from more than 350 companies after an outbreak of Salmonella Typhimurium ultimately sickened 691 people and killed nine across 46 U.S. states and Canada.

The human toll related to a bunch of peanut-paste containing crackers and snacky thingies seems tragically outrageous. How people and food_safe_culture_market(2)corporations respond seems tragically disrespectful to those who got sick and died.

Kellogg was one of the hardest hit food processors that used PCA paste, recalling hundreds of products. In response to the outbreak, then CEO David Mackay told a congressional hearing on March 19, 2009, that PCA had been audited by the American Institute of Baking (AIB) “the most commonly used auditor in the U.S” and received a SUPERIOR rating.

Microsoft’s DOS used to be the most commonly used personal computer operating system, but that doesn’t mean it was any good: it sucked (which is why I’ve used the Mac OS since 1988).

Mackay also said, “When you look at Kellogg, we have 3,000 ingredients and 1,000 suppliers, I think it’s common industry practice to use a third party.”

Not common enough for Nestle North America, which rejected Peanut Corporation of America’s Blakely plant as a supplier in 2002 after it found the plant had no plans to address hazards like salmonella. Nestle again rejected PCA as a supplier in 2006.

Nestle did what Kellogg should have done. CEO Mackay responded to the 2009 outbreak by telling Congress that lawmakers needed to overhaul the nation’s food safety system.

Kellogg, a multi-billion dollar company, asked for a government handout to do what Kellogg should be doing – selling a safe product. food.safety.cultureKellogg helped create the paper albatross that is third-party audits instead of having its own people at plants that supply product which Kellogg resells at a substantial profit.

This is all familiar background to a story by Todd Spangler of the Detroit Free Press and appearing in the USA Today today.

Spangler writes the International Food Protection Training Institute (IFPTI), now part of the Global Food Protection Institute (GFPI) in Battle Creek, has helped train thousands of inspectors and worked with officials from China, Turkey and elsewhere to improve food safety.

“The institute has become more than they ever envisioned,” said President and CEO Julia Bradsher, referring to the people at the civic group Battle Creek Unlimited and the Kellogg Foundation, which helped fund the institute’s creation as a way to generate economic activity in the city and capitalize on the food industry expertise nearby.

A staff of three has grown to 18 regular and contract employees, plus a nationwide network of nearly 100 instructors.

“It’s creating a food safety culture — it becomes part of your culture,” said Sue Estes, global food safety manager for PepsiCo, who also has worked with the institute.

In October, GFPI, the umbrella organization over the training institute, hosted a conference on food transportation issues: Mark Moorman, Kellogg’s senior director of global regulatory science, gave a talk on the “Things That Keep Me Up at Night,” which covered a wide array of topics including the evolving means of detecting problems, the age and issues with transport trucks and social media responses.

Where have I heard those phrases before?

Some critics, like Doug Powell, a food scientist at Kansas State University, said standardizing training for inspectors would have a limited effect. Ultimately, it has to be more about liability for the manufacturers, no matter where along the food chain illness breaks out.

As for the modernization act, Powell doesn’t think it’s going to have any effect, in part because the FDA doesn’t “have the resources to implement it fully.”

Fail: ‘Moms will change food-buying habits in 2013’

Girls play hockey, boys can cook and shop for food.

Gender don’t matter much.

doug.sorenne.cook.dec.12But it does to Fleishman-Hillard, which sucks at public relations.

I’ve had some dealings with the PR behemoth over the past 20 years and always left wondering, why do people keep hiring them?

According to Fleishman-Hillard and TheMotherhood.com, 96 per cent of American mothers plan to make changes to their food-buying habits in 2013, according to some dumb-ass survey.

The low-lights, as reported by Media Post, say moms place higher priority on the opinions of bloggers and peers than that of experts like doctors and dietitians, and that moms use cooking sources such as AllRecipes.com (25%), Pinterest (19%) and FoodNetwork.com (15%).

Moms also rely upon food-based TV programs and the online counterparts of food magazines.

Cooper Munroe, co-founder of TheMotherhood.com, said, “Food brands must evaluate how … to deliver the right messages, mom to mom.”

I have five daughters. I do most of the shopping and food prep; my father has been doing the shopping and prep for decades (although he didn’t start out there); one of my brofriends in Australia braun.hockey.ontis a chef, with a PhD, who took a 40 per cent appointment to help raise his young daughters; we both see a lot of dudes at the places we shop for food.

The argument cuts both ways; by focusing on moms only, the survey geniuses – and the people who pay them – are missing half the market.

The survey folks would figure that out if they ever went to a grocery store.

Feast of the seven fishes: Florida edition

Following our first feast of the seven fishes in Australia last year, we decided on a decidedly Floridian feast this year: stone crab, grouper, snapper, mahi-mahi, shrimp, oysters (from Texas), salmon (from somewhere).

But since stone crab is the most popular crustacean on the Gulf at the time of year, our fishmonger was sold out: so we paid homage to Amy’s seven.fishes.dec.12formative years in Minnesota, with herring.

 

Maybe we’ll go French or Italian next year.

To show the depths of our cross-cultural experiences, this is what Sorenne has been singing: 

Australian Jingle Bells

Dashing through the bush,
in a rusty Holden Ute,
Kicking up the dust,
esky in the boot,
Kelpie by my side,
singing Christmas songs,
It’s Summer time and I am in
my singlet, shorts and thongs

Oh! Jingle bells, jingle bells, jingle all the way,
Christmas in Australia on a scorching summers day, Hey!
barfblog.Stick It InJingle bells, jingle bells, Christmas time is beaut !,
Oh what fun it is to ride in a rusty Holden Ute.

Engine’s getting hot;
we dodge the kangaroos,
The swaggie climbs aboard,
he is welcome too.
All the family’s there,
sitting by the pool,
Christmas Day the Aussie way,
by the barbecue.

Oh! Jingle bells, jingle bells, jingle all the way,
Christmas in Australia on a scorching summers day, Hey!
amy.doug.dec.12Jingle bells, jingle bells, Christmas time is beaut!,
Oh what fun it is to ride in a rusty Holden Ute.

Come the afternoon,
Grandpa has a doze,
The kids and Uncle Bruce,
are swimming in their clothes.
The time comes ’round to go,
we take the family snap,
Pack the car and all shoot through,
before the washing up.

Oh! Jingle bells, jingle bells, jingle all the way,
Christmas in Australia on a scorching summers day, Hey!
Jingle bells, jingle bells, Christmas time is beaut!,
Oh what fun it is to ride in a rusty Holden Ute

seven.fish.girls.2.dec.12

Food safety crisis management for fresh produce

In 2008, U.S. tomato growers, wholesalers, and retailers in Florida lost an estimated $250 million when they could not sell their product after an investigation of a possible Salmonella spp., outbreak linked to their product resulting in a national health advisory. Consumer confidence in the safety of tomato products eroded, while food safety practices on farms and throughout the supply chain were called into question. Other producers were also affected by this health advisory and found themselves answering questions about growing conditions, the safety of inputs (including water) handling and distribution of products.

That’s what Chapman told the Great Lakes Fruit, Vegetable and Farm Market Expo in December 2011, based on work he did along with Audrey Kreske and me, and which has now been revised and re-edited for The Grower, an Ontario-based trade publication.

Recent fresh produce-related outbreaks have created an environment where commodity groups and producers are even more concerned about managing the fallout after a foodborne incident.
Crisis management in the food industry has four phases:

• Prevention: Employing a good food safety culture, including staying current on risk factors.

• Preparation: Proactively planning for a problem and monitoring public discussion risk.

• Management: Implementing the plan using multiple messages and media.

• Recovery: Reassessing risk exposure and telling the story of changes.

Prevention

Food safety culture is how an organization or group approaches food safety risks, in thought and in behavior, and is a component of a larger organizational culture. Creating a culture of food safety requires application of the best science with the best management and communication systems. Firm owners and operators need to know the risks associated with their products and how to manage those risks. Having technical staff in place to stay abreast of emerging food safety risks and conduct ongoing evaluations of procedures, supplier requirements and front-line staff practices provides a necessary foundation for a good food safety culture.

Preparation

Crises will happen. Companies who understand this, and are prepared to deal with them will survive. Those who are not risk losing their market – and often do. While proactively managing microbiological risks, organizations with a strong culture of food safety also anticipate that outbreaks of foodborne illness may occur despite the use of sound food safety systems. Industries strong in crisis management including, information sharing, monitoring and reactive crisis communication skills, can drastically reduce the impact of deleterious and harmful media if an outbreak arises (Jacob et al., 2011). Being prepared to speak openly speaking about risk reduction strategies and demonstrating risk management practices can reduce financial impacts and allow public trust to be regained quicker than if a firm/industry had not planned.

Management

An increasing number of consumers seek food safety information from Internet sources, including one in eight Canadian consumers and one in four American consumers. 
Following 2006 (E.coli O157 in spinach) and 2008 (Salmonella Saintpaul in Serrano peppers) news spread through the Internet in an unprecedented fashion. Producers, processors, retailers and regulators of agricultural commodities must now pay particular attention to evolving discussion and engage in the public discussion while the crisis is occurring. A firm or industry that is not forthcoming with information of who knew what, when, and what decisions were made sets itself up for loss of trust because media and Internet discussion goes towards these questions.
During a crisis it is necessary for a company or industry to talk about the science, discuss risks and tell an interested public about what is known, what is unknown and on what evidence decisions are made. Being available and understanding how media functions are also necessary skills for food industry members. Without recognizing deadlines or telling succinct stories of risk management, individuals risk the chance that others will fill the information vacuum with inaccurate information.

Recovery

A firm employing the best crisis management practices starts the recovery phase as soon as notification of a problem. Publicly, producers must address the problem, apologize to affected individuals; and, reach out to the media about risk-reduction changes. It is best to establish a dialogue with groups to demonstrate the organization’s openness and commitment to public safety and health. Internally a firm plans for reentry to the market, logistics and how new risk-management strategies will impact other business activities. If there was media attention around the crisis event, the one-year anniversary will often garner further coverage. An organization must be able to demonstrate that they have learned something/changed process in response and assess internally whether the same risks to public health exist by asking, “would we have the outbreak again today?”

Food, art, barf

An essay in Sunday’s New York Times argues that foodie stuff has not led to art, but replaced art.

Foodism has taken on the sociological characteristics of what used to be known — in the days of the rising postwar middle class, when Mortimer Adler was peddling the Great Books and Leonard Bernstein was on television — as culture. It is costly. It requires knowledge and connoisseurship, which are themselves costly to develop. It is a badge of membership in the higher classes, an ideal example of what Thorstein Veblen, the great social critic of the Gilded Age, called conspicuous consumption. It is a vehicle of status aspiration and competition, an ever-present occasion for snobbery, one-upmanship and social aggression.

Young men once headed to the Ivy League to acquire the patina of high culture that would allow them to move in the circles of power — or if they were to the manner born, to assert their place at the top of the social heap by flashing what they already knew. Now kids at elite schools are inducted, through campus farmlets, the local/organic/sustainable fare in dining halls and osmotic absorption via their classmates from Manhattan or the San Francisco Bay Area, into the ways of food. More and more of them also look to the expressive possibilities of careers in food: the cupcake shop, the pop-up restaurant, the high-end cookie business. Food, for young people now, is creativity, commerce, politics, health, almost religion.

A good risotto is a fine thing, but it isn’t going to give you insight into other people, allow you to see the world in a new way, or force you to take an inventory of your soul.

Yes, food centers life in France and Italy, too, but not to the disadvantage of art, which still occupies the supreme place in both cultures. Here in America, we are in danger of confusing our palates with our souls.

I don’t care about people’s lifestyle choices: my job is to make it safe and limit the barfing.

As E. coli meat recall widens, experts wonder why gaps in food safety haven’t been closed

When the bunch of us were writing our paper on the failures of audits and inspections, we had several disagreements about what was an audit, what was an inspection, what should be included, and so on.

I insisted that to consumers, it didn’t matter, and there were failures in both kinds of systems, we should highlight both and not get to hung up on the distinctions.

Sometimes you just have to get stuff out the door.

And sometimes you have to be an asshole (guilty).

Hopefully Canadian media is moving beyond its infatuation with political and company-versus-union rhetoric on food safety issues and starts asking, why aren’t farmers, processors, everyone, taking responsibility for their slice of food safety?

XL Foods has been silent and it’s disgraceful.

I would never want to buy their meat if they can’t stand behind it; but, as a lowly consumer, I have no way of knowing what meat is what at retail – large or small – and that’s why firms need to start marketing their food safety efforts to shoppers (but only if they can back it up, with data).

Sarah Schmidt of Postmedia writes in papers across Canada this morning that the Canadian Food Inspection Agency has vowed again to tighten the rules at slaughterhouses, as the country’s largest ever beef recall expanded Tuesday to more than 1,500 products.

But as the government continues to grapple with the massive recall of meat from the XL Food Inc’s facility in Brooks, Alberta, experts are probing why, four years after the federal government vowed to fix problems of food safety following a deadly listeriosis outbreak in deli meats, big gaps in the food safety system still exist.

This time, Canada’s second-largest slaughterhouse is at the centre of the potential E. coli O157:H7 beef contamination of hundreds of products, now linked definitively to five cases in Alberta of people becoming sick after eating tainted beef. Saskatchewan public health officials, meanwhile, are investigating whether a spike in E. coli cases in that province is connected to the Alberta plant.

Richard Arsenault, CFIA’s director of meat inspection, said Tuesday the agency will establish a firm threshold that requires companies to divert or dispose of beef trimmings if positive test results for E. coli O157:H7 reach a certain percentage on “high event days” — i.e. days when higher than normal detections of E. coli O157:H7 are made. (Beef trimmings are material taken off the carcass that is not suitable for steak and is used for hamburger.)

“Nobody could agree on that number, so we essentially asked people to keep on eye and look at it. But there wasn’t a lot of structure about how people went at that,” Arsenault told Postmedia News. “I’m fairly confident we’re going to have that as well, I just don’t know what the number is going to be.”

The commitment to establish a threshold follows a pledge Monday by CFIA that it will also bring in a rule requiring companies to analyze test results of beef trimmings so they can identify emerging food-safety problems. “There certainly was no requirement to start looking inside the data to see trends within a day’s production, and that’s something that definitely would have made a big difference if we had had that,” Arsenault said.

But food-safety experts say the latest developments beg the question: Why do gaps still exist after the government announced last fall it had made good on all 57 recommendations that stemmed from a probe of the 2008 listeriosis outbreak. That outbreak was linked to Maple Leaf foods of Toronto.

Doug Powell, professor of food safety at Kansas State University, said Canada has no reason to brag about food safety, saying it’s in reactive mode — “and it’s largely driven by the U.S. All this food safety stuff, you think it’s about human health, really it’s about trade,” said Powell.

The XL Foods plant at the centre of the storm remains shut following an in-depth CFIA investigation at the plant. “The in-depth review determined that the company’s decision document requires updates and modification to address the disposition of production high event days,” CFIA said in a statement Tuesday.

CFIA’s move to suspend XL’s licence, announced on Sunday, followed a decision by U.S. officials to bar shipments from the Brooks plant on Sept. 13.

An independent audit of the Brooks plant commissioned by XL Foods last May found that the facility considers an “event day” for the purposes of product disposition if more than 10 per cent of tests are positive for E. coli. Under the N-60 sampling program, companies are required to test at least 60 pieces of beef trimmings per lot. This means that whether a lot weighs 4,500 kg, 2,000 kg or 100 kg, 60 sub-samples must be collected from the lot to be tested.

In the United States, the Department of Agriculture’s Food Safety and Inspection Service (FSIS) released a compliance guide in May for operators of large slaughterhouses, saying five per cent should be the threshold for the diversion of a batch of beef trimmings.

“FSIS intended to identify criteria that would indicate exceptional events of poor processing. FSIS did not select a higher target (e.g., 10%) because such a target we believe could result in many cases where poor processing, as defined by most in the industry, would not be detected as a ‘high event period,’ ” the U.S. report states.

Powell says government should be establishing minimum standards for all food-safety practices — and farmers, companies and restaurants should “go far beyond” these standards.

“You have to lower pathogen loads all the way through the system, and the way to do that is for everyone to take their food safety responsibility seriously, and that’s why we focus on a culture of food safety. Everything that I’m seeing in Alberta is ‘process as much meat and make as much money,’ ” said Powell.

“I watch these political debates emerge every time there’s a really tragic outbreak. People get really sick. There’s a four-year-old kid in the hospital with kidney damage. Nobody’s talking that. They’re talking about beef farmers losing money,” Powell added.

Kevin Allen, a food microbiologist at the University of British Columbia, says Canada should look south of the border for answers. He said, “Something wasn’t working right” at the XL foods plant, overseen by 40 government inspectors and six veterinarians.

“When you look at U.S. policy, they have a zero tolerance. They will simply not tolerate the presence of this organism in their beef and I think that’s a much more proactive approach, where food safety and the possible consequences are put first and foremost,” said Allen.

Rick Holley, a professor of food science at the University of Manitoba, disagrees with Allen on a zero-tolerance policy on E. coli 0157:H7, but he’s clear on one thing: beef eaters shouldn’t take huge comfort when the government talks about how much better equipped it is to prevent, detect and respond to potential food safety risks because it implemented all of the food-safety recommendations from four years ago.

“We’re no different from where we were four years ago,” said Holley.

Food safety leadership lacking in Canadian E. coli outbreak

Four years after the death of 23 Canadians in the Maple Leaf listeria-in-cold-cuts outbreak — hampered by a bungled and delayed federal investigation — the same death-by-a-thousand cold cuts Agriculture Minister is in charge and the same mistakes are being made as E. coli O157 riddles beef from Edmonton-based XL Foods.

As a Canadian colleague wrote me, Mr. Ag Minister doesn’t have clue.

The Edmonton Journal correctly asks, how is it that almost two weeks went by from the time the Canadian Food Inspection Agency was first notified by U.S. officials that E. coli bacteria were discovered in beef trimmings at the U.S. border and the time that the first health alert was issued? How to explain the three-day lag between the remarkable klaxon-bell decision by the U.S. Department of Agriculture to ban meat shipments from XL Foods’s Lakeside plant in Brooks and the first of a still-expanding series of product recalls here in Canada?

How is it that 46 government inspectors stationed at the Brooks plant, Canada’s second-largest slaughter facility, failed to flag problems that only came to light when a shipment of meat intercepted at the border by U.S. inspectors in Sweetgrass, Mont., yielded a positive test result for E. coli?

Paula Simmons of the Edmonton Journal got it right when she identified the lack of leadership in the entire debacle. And that goes to the top.

But this has all happened before. On Aug. 23, 2008, Maple Leaf CEO Michael McCain took to the Intertubes to apologize for an expanding outbreak of listeriosis that would eventually kill 23. As part of his speech, McCain said that Maple Leaf has “a strong culture of food safety.”

On Aug. 27, 2008, McCain told a press conference,  “As I’ve said before, Maple Leaf Foods is 23,000 people who live in a culture of food safety. We have an unwavering commitment to keep our food safe, and we have excellent systems and processes in place.”

As laid bare in the Weatherill report on the 2008 listeria shit-fest, McCain’s invocation of food safety culture was as credible as the politicians and bureaucrats who lauded the workings of Canada’s food safety surveillance system, when it didn’t actually work at all.

Andre Picard, the long-time health reporter for Toronto’s Globe and Mail, picked up on this theme when he wrote, “the root of the listeriosis outbreak in Canada in 2008 was not two dirty meat slicers but rather a culture – in government and private enterprise alike – in which food safety was not a priority but an afterthought.”

Picard says Ms. Weatherill’s most important recommendation – one that has been largely glossed over in media coverage of the report – is for a culture of safety or, as is stated bluntly in the report: “Actions, not words.”

But words are big in Alberta these days. Premier Alison Redford vowed on the weekend that Alberta beef is safe, despite E. coli. Others noted cattle ranchers will suffer if XL Foods, which processes almost a third of Canada’s overall beef production isn’t reopened soon.

“We have, in this province, excellent beef,” Redford said at a ranch west of Airdrie. “We stand behind our producers and we stand behind the product they produce.”

Consumers were also told by the absolutely awful Canadian Partnership for Consumer Food Safety Education that, “we all have a role to play in ensuring our homes are food-safe” while CanadaBeef Inc. decided it was an opportune time to say, Canada has an excellent track record in food safety. Canadian meat processors have developed internationally recognized systems known as HACCP (Hazard Analysis and Critical Control Point) plans to control E. coli O157:H7 and other foodborne bacteria.”

With nine people believed to be sick from the beef, including a 5-year-old Edmonton boy whose mother said, “At five in the morning, he was screaming in pain. ‘I have a stomach ache, I have a stomach ache.’ I had a pull-up [diaper] on him, and it was full of blood,” coulds these groups be any more condescending?

The best food producers, processors, retailers and restaurants will go above and beyond minimal government and auditor standards and sell food safety solutions directly to the public. The best organizations will use their own people to demand ingredients from the best suppliers; use a mixture of encouragement and enforcement to foster a food safety culture; and use technology to be transparent — whether it’s live webcams in the facility or real-time test results on the website — to help restore the shattered trust with the buying public.

Food safety culture and Canadian public health

This is a Huntsman spider.

About two weeks ago I woke up to find one on the wall, beside my head.

As I neared the end of a video talk about food safety culture at the annual gathering of the Canadian Institute of Public Health Inspectors about an hour ago, a gigantic Huntsman  appeared on the floor, headed toward the kitchen, where I was talking.

I told the assembled, hang on a sec, gotta kill a spider.

Everything’s bigger in Australia.

Always a pleasure to chat with my public health friends and frenemies, wherever they are, and at whatever time.

But I’m especially proud that Winnipeg public health inspector and K-State MS graduate Rob Mancini will be talking at the conference. His paper that formed the basis of his MS research will be published shortly.

food.safe.culture.sep.12