Pay attention when staff barf: 96 sickened from Cowfish in NC

At least 96 people were sickened during the Norovirus outbreak at The Cowfish restaurant in early June, according to county health department records obtained by the Observer.

norovirusThe records, obtained through a public records request, provide the fullest account yet of the extent of the illnesses at the popular SouthPark sushi and burger bar.

Records show one Norovirus case was confirmed by a state Department of Health and Human Services laboratory. Ninety-five others were deemed “probable” by health officials. Just one person reported visiting a hospital.

The outbreak prompted the restaurant to close twice, once on June 5 and again on June 10. It reopened June 16.

Cowfish owner Alan Springate, responding by email to questions from the Observer, said his staff began to suspect a problem late in the day on Friday, June 5, when a customer reported some members of his party had become ill in the preceding two days.

Wednesday and Thursday of that week, two other guests had reported illnesses, but the restaurant had suspected a problem with a food item, calamari, which both guests had consumed. Cowfish removed the item from its menu and contacted its suppliers.

The person reporting on June 5 had not consumed calamari, though. At that point, “we began to consider the possibility that we were dealing with something other than a food issue,” Springate wrote.

After the Cowfish posted news of its closing on Facebook June 6, others began coming forward to report they’d been sickened. The restaurant contacted each of them and shared details with the health department, Springate said.

By the time the restaurant knew something was amiss on June 5, at least nine of the restaurant’s roughly 140 employees had been sickened, according to a report by state health inspector Nicole Lee. The first fell ill May 31, she wrote.

Springate’s email said that while some employees had called in sick, “nothing raised a red flag.”

“It’s critical to understand that although we now know we were experiencing an uptick in illness, many employees had not yet notified us because they were not scheduled to work,” he said.

 

Norovirus sucks; The Cowfish reopens after 50 illnesses and a deep clean

Last week I talked to a bunch of retail food safety folks at FMI Foundation’s Retail Food Safety Forum about norovirus (and other stuff). Part of my message was that once the perfect human pathogen is in a restaurant, grocery store, or cruise ship, it’s tough to get it out without some illnesses.

Part of the problem with noro (beyond the low mean infectious dose; environmental stability; and, 10^9 virus particles per gram of vomit/poop) is a vomit event can lead to particles floating through the air. And maybe moving 30 feet from the barf splatter. Check out Grace Thompson’s vomit modeling apparatus (below, exactly as shown) for more.

According to WCNC, The Cowfish, a popular sushi and burger joint in Charlotte, is about to reopen following a noro outbreak affecting over 50 staff and patrons. Mecklenburg County Medical Director Dr. Stephen Keener says the working theory, according to is that a patron or food handler had the virus, brought it into the system, and spread it.

The Cowfish voluntarily closed its doors after norovirus is believed to have made about 50 people sick last week.

They original closed the doors to the restaurant as a precaution. The second time they closed, they brought in professionals to clean. Something they didn’t do the first time.

NBC Charlotte pulled up the most recent health inspection report. The restaurant was cited for hands not being clean and properly washed.

The health department still hasn’t found the cause of the illness and released this statement: ‘Cowfish management has been proactive and in constant contact with the Health Department.”

The owner of the restaurant calls this a regrettable situation and says, ‘We also will continue to work with health officials to be sure we are doing everything possible to protect the health and safety of our guests and employees.’

Bringing in some professionals who have compounds that are effective against noro (CDC advises 1000-5000ppm of chlorine for contaminated surfaces).