Poop cruise passengers suing Carnival for $5000 a month for life

After a crisis like an outbreak companies have to balance between rebuilding the brand and pragmatism. In 2013, passengers of the Carnival Triumph, affectionately known as the Poop Cruise, were stuck at sea for 5 days with no power, little food and lots of public health risks. Folks reported sewage running down the walls and floors and being asked to defecate in bags and urinate in showers due to a lack of functioning toilets.
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In damage control mode, Carnival offered discounts, some cash and complementary bathrobes.
Some cruisers felt Carnival didn’t go far enough to make up for the experience and have sued the cruise line.
A lawsuit brought by 33 passengers of the ill-fated 2013 voyage could change how cruise lines insulate themselves from legal actions, according to maritime legal experts.
The Miami lawsuit is the first from the Triumph incident to go to trial, with others in preparation, according maritime lawyers.
In a statement, Carnival Corp said that while it recognizes its guests experienced uncomfortable conditions, everyone returned safely and were provided with a full refund, a free future cruise and an additional $500 per person.
“This is an opportunistic lawsuit brought by plaintiff’s counsel and plaintiffs who seek to make a money grab,” a company spokeswoman said.
One of the plaintiffs, Debra Oubre, 59, said she has experienced panic and anxiety attacks since the cruise, and also blames the experience for a urinary tract infection. 
“It was chaotic. People were in dire need of help,” said Oubre. “We were standing in line for food for five hours.”
Cruise lines like Carnival have successfully inoculated themselves against passenger lawsuits by printing stringent terms on their tickets that require passengers to waive their right to a class-action lawsuit. 

Poop cruise passengers get bathrobes

It’s the perfect re-gift, for someone you despise.

Carnival Triumph announced Friday the bathrobes used by the over 4,000 carnivale.cruise.robepassengers adrift in poop on a disabled ship in the Gulf of Mexico would be gratis.

“Of course the bathrobes for the Carnival Triumph are complimentary,” it said in a tweet on the official @carnivalcruise account.

Somehow, this didn’t go over well.

“Who wants a stinky robe?!” tweeted a reporter in North Carolina, Astrid Martinez, while another user of the social media site, Natalie Eshaya, enthused sarcastically, “Oh how generous.”

Another sceptic, Paul Nather, wondered “What do you think the going rate for a Carnival cruise bathrobe will be on eBay tomorrow?”

The white bathrobe has become an unlikely symbol of the nightmare of the cruise-goers, who donned them to attract attention as they stood on the drifting ship.

Others used the white terrycloth as a canvas to write messages, with one passenger proclaiming, “I survived Carnival’s triumph redbags” – a reference to the bags that substituted for toilets.

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Sewage running down walls; poop piles up on stranded Gulf cruise ship

Passengers on a Carnival cruise ship drifting in the Gulf of Mexico are sleeping on its decks, making do with a few working toilets, and doing what they can to get food — all due to a weekend engine fire left the vessel dead in the water.

CNN reports the Carnival Triumph was about 150 miles off the coast of Mexico’s Yucatan Peninsula, heading back Sunday morning to Galveston, Sewage_spews_from_drai19b1ae5e-dd69-4635-9537-a7f0ae9ac62d0000_20120424235220_320_240Texas — where it had departed Thursday on a four-day trip — when a fire broke out in an engine room, according to Carnival Cruise Lines.

The ship’s automatic fire extinguishing system kicked in and soon contained the flames, and no injuries were reported, Carnival reported.

Yet this fire left the ship — and its 3,143 passengers and 1,086 crew members — adrift without propulsion, the cruise line said, halting its trip back to port.

The first of two tugboats that will tow the ship to Mobile, Alabama, arrived on Monday evening, the cruise line said in a statement. The ship should arrive in the Gulf city some time Thursday.

Not being able to sail, though, is just one of the problems. Issues with running water, scarce electricity and more contributed to headaches big and small, according to passengers and their loved ones.

Toby Barlow’s wife Ann told him there was “sewage running down the walls and floors” with passengers being asked to defecate in bags and urinate in showers due to a lack of functioning toilets. Food lines ran 3½ hours long and some, like herself, slept outside to keep cool.