The art of persuasion hasn’t changed in 2,000 years and applies to coronavirus

Carmine Galloof wrote in the Harvard Business Review last year that ideas are the currency of the twenty-first century. The ability to persuade, to change hearts and minds, is perhaps the single greatest skill that will give you a competitive edge in the knowledge economy — an age where ideas matter more than ever.

More than 2,000 years ago Aristotle outlined a formula on how to master the art of persuasion in his work Rhetoric. A summary of Galloof’s article appears below.

1) Ethos or “Character”

Aristotle believed that if a speaker’s actions didn’t back their words, they would lose credibility, and ultimately, weaken their argument.

2) Logos or “Reason”

Once ethos is established, it’s time to make a logical appeal to reason. Use data, evidence, and facts to form a rational argument.

3) Pathos or “Emotion”

According to Aristotle, persuasion cannot occur in the absence of emotion. People are moved to action by how a speaker makes them feel. Aristotle believed the best way to transfer emotion from one person to another is through the rhetorical device of storytelling. More than 2,000 years later, neuroscientists have found  his thesis accurate. Studies have found that narratives trigger a rush of neurochemicals in the brain, notably oxytocin, the “moral molecule” that connects people on a deeper, emotional level.

4) Metaphor

Aristotle believed that metaphor gives language its verbal beauty. “To be a master of metaphor is the greatest thing by far,” he wrote. When you use a metaphor or analogy to compare a new idea to something that is familiar to your audience, it clarifies your idea by turning the abstract into something concrete.

Those who master the metaphor have the ability to turn words into images that help others gain a clearer understanding of  their ideas — but more importantly, remember and share them. It is a powerful tool to have.

5) Brevity

Here again, Aristotle was ahead of his time. “Aristotle had discovered that there are fairly universal limits to the amount of information which any human can absorb and retain,” writes Kings College professor Edith Hall in Aristotle’s Way. “When it comes to persuasion, less is always more.”

Brevity is a crucial element in making a persuasive speech. An argument, Aristotle said, should be expressed “as compactly and in as few words as possible.” He also observed that the opening of a person’s speech is the most important since “attention slackens everywhere else rather than at the beginning.” The lesson here is: start with your strongest point.

Sorta like journalism.

Canadian PR program seeks to educate consumers on US greens

When all else fails, resort to posture: the rock-star pose with Townsend-inspired exaggerated guitar, sexual imagery in TV sitcoms, public relations rather than public information.

I can’t wait to be plied by the PR types at Argyle Communications about the safety of California leafy greens.

The California Leafy Greens Marketing Association, rather than address a rapidly accumulating number of outbreaks associated with their lettuce and spinach and leafy product that have never been made public – has chosen to boost consumption by educating Canadians on the safety of U.S. greens; with that focus, they’ve already lost.

Data, transparency and creativity are what count. Mad Men is an entertaining television show set in the 1960s and they figured out these basics. So did Aristotle about 2,350 years ago, when he wrote any successful rhetoric includes an appeal to logic, an appeal to authority and an appeal to emotion.

“With funding from a California Specialty Crop Block Grant, the LGMA is launching a comprehensive public relations program designed to directly reach Canadian consumers through magazines, newspapers, television and the Internet to make sure they know all California leafy greens sold in Canadian must be certified by the LGMA.

"Consumer media outlets are the primary target of the campaign which seeks to raise awareness among Canadian consumers about the safety of leafy greens from California. Shortly after the LGMA was established, the Canadian government issued a mandate that all California leafy greens imported into the country must be certified by the LGMA.

"To make Canadian consumers aware of the measures being taken to ensure the safety of California leafy greens, Argyle Communications, a Canadian-based public relations firm has been retained to conduct a year-long communications campaign. The planned program includes two separate outreach efforts targeted at food and health reporters from Canadian media outlets and blog sites. The first of these will be mailed in the next few weeks and includes a presentation packet with basic facts and information about the LGMA along with featured recipes developed specifically for this effort. For a select target list, the packets will be hand delivered and will include product in the form of one of the featured recipes. For the first delivery, the featured recipe is Kale Chips. Later in the summer this same type of activity will be repeated with a different theme. A food safety spokesperson will also be pitched to Canadian television and radio outlets in an additional effort to communicate with consumers about the safety of California leafy greens.

"In early June, a tour of California leafy greens operations is scheduled to give Canadian media representatives a first-hand look at the comprehensive food safety program for leafy greens from California. In addition, the LGMA micro-site at www.safeleafygreens.com is being revised to serve a consumer audience with recipes and important handling information being added."