Chipotle’s processing changes: soundbite edition

I missed out on chatting with Jim-don’t-call-me-Louis-CK-Cramer but CNBC’s Closing Bell continues to cover the Chipotle outbreak anthology.

CNBC also has a decent breakdown of how outbreaks are investigated (good background for food company executives so they don’t say that CDC is picking on them).

Doctors and lab technicians are required to alert health authorities if a patient is diagnosed with any of a number of diseases, including many food borne illnesses. The reports made to state health departments help to collect data and determine disease trends.

The state health departments use techniques such as serotyping, which identifies more particular types of a given bacteria, like Salmonella. They also do DNA “fingerprinting,” which isolates variable elements in a string to be matched to other DNA found in a cluster.

They input their findings into a system called PulseNet.

One problem for the CDC in identifying fresh produce as the source of an outbreak is that by the time investigators find the food, the infected produce could be spoiled and no longer available for testing. Between physicians, state health authorities and CDC lab testing, the whole process can take weeks.

That means it’s likely that once you read about people taken ill in the news, they were infected a while ago. The illnesses that were reported the week of Dec. 21 started between Nov. 18 and 26, for example.

Norovirus-linked Chipotle reopens in Boston; manager and employee fired

Following an all-clear (which means, you’re meeting the basic food code requirements) from health officials, the Chipotle location linked to over 140 norovirus illnesses is all set to open. Minus at least two employees – the manager and ill employee have, according to WCVB, both been fired.

Chipotle is expected to be cleared to reopen its Cleveland Circle location Wednesday after more than 100 customers got sick with norovirus earlier this month.chipotle21

Boston Inspectional Services said the restaurant has been disinfected and a second round of samples tested negative for norovirus. All employees also tested negative for the virus.

City inspectors were at the restaurant for a final rundown Wednesday.

One hundred and forty people, most of them Boston College students, got norovirus after eating at the restaurant.

Health officials said a sick employee was the source. The company said that employee and the manager on duty at the time have been fired.

There was some organizational/food safety culture issue at work in this outbreak. The chain offers paid sick leave to its employees – so why was there an ill food handler working?

That’s a values/not understanding risk issue and a management fail.

An exercise in risk management: some of Chipotle’s plans come out 

With six outbreaks now associated with Chipotle since July, the burrito chain is under scrutiny from the public and food safety folks for being heavy on promises to be 20 years ahead of everyone else and light on details. A couple of weeks ago they talked about switching their tomato handling from largely an in-store process to a centralized commissary with controls.

According to AP, here are some of the other specifics:2014-10-28-Chipotle_burrito2.jpg

Onions will be dipped in boiling water to kill germs before they’re chopped. Raw chicken will be marinated in re-sealable plastic bags, rather than in bowls. Cilantro will be added to freshly cooked rice so the heat gets rid of microbes in the garnish.

“When you’re given a project like this, you look at the universe of hazards,” said Mansour Samadpour, CEO of IEH Laboratories, which was hired by Chipotle to tighten its procedures.

Chipotle spokesman Chris Arnold said many of changes will be implemented in coming weeks, but that the company doesn’t expect the taste of its food to suffer. Among the tweaks the company is making:

—Cheese will now arrive in restaurants shredded.

—Ingredients like onions will be macerated with lemon or lime juice to kill germs.

—60 samples of every 2,000 pounds of steak will be tested before it’s sent to stores. A similar testing program will be implemented for chicken in coming weeks. Pork and barbacoa beef are already delivered cooked in sealed bags.

—Tomatoes, cilantro and other ingredients will be chopped in centralized locations, rather than in stores, so they can be tested. Chipotle has said in the past that tomatoes taste better when freshly diced in restaurants. After the outbreak, Chipotle co-CEO Steve Ells changed tunes: “If I’m eating a burrito that had tomatoes that were chopped in a central kitchen in the salsa or one that was chopped in house, I probably couldn’t tell the difference,” he said in an interview on CNBC last week.

Not all chopping will be moved to centralized locations. Onions, for instance, would oxidize and smell bad if they were chopped days in advance, Samadpour said. So they will remain chopped in restaurants, along with lemons, limes and jalapenos. All will now be blanched to kill germs.

These are some good steps, I’d love to see the validation data that shows onions macerated with high-acid juice will take care of pathogens. Salmonella has been shown to be pretty hardy in the ceviche-type setting (resulting in a 1-2 log reduction according to some work done by barfblog friend and podcast buddy Don Schaffner).

I’d love to see the data associated with adding-cilantro-to-hot-rice – sounds like a good idea, but what is the heat transfer like and what does it do to the pathogens?

Sealed bags vs open bowls for marination is good – but those bags still need to be opened and the juices controlled.

New strain of Norovirus hits Minnesota

A new strain of norovirus, the most common cause of sudden intestinal illness, has shown up in Minnesota, and that could mean more norovirus illnesses this winter, state health officials warned today.

NorochickThe new strain, called GII.17 Kawasaki, caused many outbreaks in Asia last winter before arriving in the U.S. MDH has investigated more than 20 outbreaks caused by norovirus since the beginning of September. The new strain first showed up in sporadic cases in the state earlier this year and the first outbreak caused by the new strain was reported last week. Reports of norovirus-like illnesses in the community have also increased in the past week.

“Every few years, a new strain of norovirus emerges and causes many illnesses. We don’t know yet if this new strain will lead to an increase in the number of outbreaks reported, but it could,” said Amy Saupe, a foodborne disease epidemiologist at the Minnesota Department of Health (MDH). “If we’re meticulous about washing our hands and handling food properly, we may be able to limit the impact.”

Illness caused by norovirus is often mistakenly called “stomach flu,” which is a confusing term because norovirus is not related to influenza. Influenza is a respiratory illness, with symptoms that include high fever, chills, body aches, sneezing, runny nose, sore throat, and/or coughing. Norovirus is not a respiratory illness, and is not spread through breathing or coughing.

“When people say that they have ‘stomach flu,’ referring to a short illness with diarrhea and/or vomiting, what they generally have is a norovirus infection,” said Saupe.

Norovirus can cause nausea, vomiting, diarrhea, abdominal pain, headache, body aches, a general run-down feeling, and a mild fever. Symptoms typically begin 24 to 48 hours after swallowing the virus, and usually last one to two days. The virus passes from one person to another by the fecal-oral route. That means the virus comes from the feces or vomit of people who are sick or were recently sick, and can make someone else sick if they get the virus in their mouth and swallow it. A tiny amount of virus can make someone sick.

norovirus-2d”Fecal-oral transmission sounds gross, but it’s important for people to understand that they may have gotten their norovirus from food, and that they could pass the virus to others by handling food, even after their symptoms are gone,” Saupe said.

Norovirus is the most common cause of food-related illness in Minnesota. In a recent outbreak example, employees who had been sick with diarrhea prepared food items that were eaten by restaurant patrons and at least 25 patrons became ill from norovirus.

The majority of norovirus illnesses and outbreaks can be prevented through good handwashing and appropriate food handling. Always wash your hands well before preparing food, and do not prepare food for others (at home or for your job) at all if you have been sick with vomiting or diarrhea in the last three days. If you are sick with vomiting or diarrhea, wash your hands very carefully after using the restroom. Norovirus can be present in your stool for several days even after you are feeling better, so continue to be extra careful about handwashing.

Always wash your hands before eating. Do not eat food prepared by someone who is ill with vomiting or diarrhea. If someone in your household is sick with vomiting or diarrhea, have them use a separate bathroom, if possible. Clean surfaces with soap and water and sanitize with a bleach solution to kill any norovirus that was spread to bathroom or kitchen surfaces. Launder soiled clothing in hot water promptly. Wash your hands after helping children in the bathroom or touching surfaces that may have vomit or feces on them.

Thorough handwashing includes washing your hands with soap for at least 20 seconds, rinsing under running water, and drying with a towel.

Over 300 ill with noro at UK school

Sick kids can spread gastrointestinal viruses around pretty quickly. I write from experience, my kids have brought home what was likely norovirus a couple of times from school/preschool and spread it to Dani and I.

10849902_719581291471357_3442145704847569295_n1-300x3001-300x300Once the perfect human pathogen is in a restaurant, grocery store, or cruise ship – or school – it’s tough to get it out without some illnesses.

According to the Courier, a school in the UK, Langlands Primary, has over 300 kids ill as the virus runs through the population

A council spokeswoman previously said: “Parents and carers are advised to keep unwell children at home until they are clear of the virus for 48 hours … The school remains open and senior staff will be teaching affected classes.”

The spokesman added: “The school is working with the local environmental health service to investigate the cause of this illness. We have arranged for additional cleaning to be carried out to reduce the risk of any further infection.”

Parents told The Courier they felt the school should have been shut to contain the outbreak.

Nada Wilson-Bruce said: “My son has it… really wish they would shut the school. He has been very poorly since the early hours of this morning and has been vomiting blood (he has had medical attention).

“Both of my children will stay off until I am convinced the outbreak has diminished.”

Jennifer Clark Mitchell added: “My son isn’t displaying any symptoms, but given the large outbreak he won’t be back until after Christmas.

“The school needs to be properly deep cleaned with strong disinfectant and remain closed for a couple of days to ensure all bugs have died.”

Part of the problem with noro (beyond the low mean infectious dose; environmental stability; and, 10^9 virus particles per gram of vomit/poop) is a vomit event can lead to particles floating through the air. And maybe moving 30 feet from the barf splatter.

 

We take food safety seriously and other predictable messages: Noro in PEI edition

The Prince Edward Island (that’s in Canada) still doesn’t think hotel management is at fault for over 160 norovirus illnesses even though they reportedly had a bunch of food handlers sick while preparing food.

I disagree. People showing up to work ill and handling food is a managerial fail.

According to the Guardian, the hotel is really sorry too.unnamed

Staff ill with the Norwalk virus while serving or preparing food were the most likely cause of the recent gastro-intestinal illness striking many guests of a Charlottetown hotel, says the province’s chief public health officer.

However, Dr. Heather Morrison doesn’t think the Delta Prince Edward’s food safety or its handling and cleaning practices are to blame, and doesn’t know of anything the hotel could have done to avoid the outbreak.

The outbreak was associated with three functions at the hotel on Dec. 5.

Illness was reported in 134 guests and 35 hotel staff.

James Tingley, the general manager of Delta Hotels and Resorts, declined to do an interview with The Guardian, but issued a statement noting the hotel immediately contacted the health department following reports of people feeling sick after attending an event at the hotel.

The statement notes hotel hygiene and cleanliness are taken very seriously.

Following the health department’s guidance, the hotel implemented a “comprehensive process to sanitize the hotel’’.

The hotel also posted signs in the lobby and at the entrance to the restaurant to inform guests about the outbreak.

The statement also extends “heartfelt apologies’’ to those that may have gotten sick after visiting the Delta Prince Edward.

Making people sick is bad for business: buzz edition

‘Infamous is when you’re more than famous. As in, this man El Guapo is not just famous, he’s infamous.’

Sorta like when your buzz goes down.

According to CNBC, Chipotle’s buzz is on the negative scale (whatever that means).chipotle_buzz_0

YouGov BrandIndex said its “buzz” score plummeted to -39.4 on Tuesday from 7.4 on October 30 before an E. coli outbreak came to light. This is the lowest level YouGov has ever measured for the chain since it began tracking it in mid-2007.

Purchase consideration has also plummeted. About 13 percent of respondents said they would consider Chipotle the next time they ate at a restaurant, its lowest level since February 2014. Since the year began, YouGov interviewed 25,000 adults about Chipotle for its surveys.

“I think it’s going to be a while before consumers shake this off and get it out of their mind,” said YouGov BrandIndex CEO Ted Marzilli, in a phone interview.

“When two happen so close together, it does have a magnification impact,” he added.

 

Working while ill is a bad idea

When I was a kid, my dad made me watch the Yankees. So I became a Mets fan

My parents made me listen to the Beatles, and told me they were good.images

I rebelled. I got into Run DMC and the Beastie Boys instead.

Maybe it’s just me, but telling someone what to do doesn’t usually work out.

I don’t know the answer to food handlers showing up to work with foodborne illness symptoms. It seems to happen even with paid sick leave (see Chipotle’s noro outbreak in Boston). An organization has to also make it okay for employees to use the sick leave.

Providing it but ostracizing those who use it is sorta useless.

CBC reports that ill food handlers are involved in yet another norovirus outbreak

The most likely cause of the recent outbreak of illness at the Delta Hotel is staff who were ill with the Norwalk virus while serving or doing food preparation, says P.E.I.’s chief public health officer.

After three Christmas parties at the Delta in Charlottetown in early December, 134 guests reported being ill.

Dr. Heather Morrison said 35 Delta staff also reported being ill, and four stool samples from staff and guests have come back positive for Norwalk, also known as norovirus.

Provincial senior environmental health officer Ryan Neale said there is no way, in the early incubation stages of the virus, to reduce the risk of transmission of norovirus to zero, although handwashing and good use of gloves can help.

Morrison said the hotel has enhanced its cleaning and adjusted its food handling practices, including the types of food being prepared for buffets, but she doesn’t know of anything the hotel could have done to avoid the outbreak.

Not having ill staff show up and handle food might have helped.

More oyster woes: Frozen raw oysters recalled due to norovirus

According to MauiNow, 11 cases of norovirus have been linked to raw oyster consumption in Maui since September. And now some frozen raw oysters from Korea are being recalled.

The Hawaiʻi State Department of Health has issued a recall notice for frozen, raw oysters imported from Korea and sold in bulk to distributors and food establishments in Hawaiʻi.http://www.dreamstime.com/stock-photo-plate-oysters-image2256260

The individually quick frozen raw oysters on the half shell are packaged under the Dai One Food Company label.

Health officials say the shellfish harvest dates are Feb. 10, 11, 12, and 13, 2015 and are listed on the required shellfish identification tags for all bulk shellfish cases.

The department has already conducted product trace-backs and embargoed all of the suspect product on Nov. 24 at various local shellfish distributors and restaurants,” said Peter Oshiro, “Although this product is not sold directly to the public, a recall has been issued as an additional safeguard to further notify anyone who may possess the product that it is unsafe and should be destroyed.”

Fancy food ain’t safe food – Seattle edition

JoNel Aleccia of The Seattle Times writes that food vendors at the Russell Investments Center in Seattle were cleared by inspectors and allowed to reopen Wednesday, days after an outbreak of highly contagious norovirus sickened hundreds who worked in the high-rise building.

thebuildingOf 600 people who attended a catered event at the building Dec. 1, more than 200 people reported suffering symptoms of norovirus, which causes acute vomiting, diarrhea and gastrointestinal distress, officials with Public Health — Seattle & King County said.

Many more — perhaps hundreds — may actually have fallen ill but were not documented. After health officials had enough evidence to confirm norovirus as the culprit, they stopped tallying survey results, said James Apa, a spokesman for the agency.

“Not collecting more data on magnitude; no indication from building or clients of new outbreak or spread to other locations,” Apa said in an email.

The 42-story building at 1301 Second Ave. was cleaned top to bottom, with special attention to high-touch sites such as doorknobs and elevator buttons, health officials said.

The site houses several high-profile clients, including Zillow, Nordstrom and Marler Clark, the Seattle food-safety law firm.