Stop making sense: Why risk communication sucks

I was lying on the floor, ordered to remove my shoes, and asked: “What do I think of when I hear the term, GMO.”

This was about 1995, and the Ontario Ministry of Agriculture and Food – always a Ministry, stick with the gospel – had brought in some French marketing guru who apparently got famous selling coffee on the aroma, and he was now going to tell us how to sell genetically engineered foods.

We also got to sit behind one-way mirrors and watch people react to terms which, while voyeuristic, was completely dumb and cost taxpayers a few hundred thousand.

It was at that point I solidified my view of stop the bullshit, you wanna sell genetically engineered food, brag about it or go home.

Now, after a decade of disappointing results to reduce the number of people barfing from foodborne illness – nothing to do with GE foods — it’s time for fresh approaches.

Same as it ever was.

barfblog.com has no sponsors – government, industry or academic – so we’ll try a few things.

It won’t be polite.

People barfing and dying from a meal is unacceptable in a so-called advanced society.

And look for our new boy band (of writers) Food Safety Assholes.

My PhD is in food science, but it was really risk communication as related to food.

That was over 20 years ago.

Academics and consultants are still reinventing the wheel and still making a good buck at it.

Caitlin Dewey of The Washington Post reports the U.S. Food and Drug Administration will fund a campaign to promote genetically modified organisms in food under a bipartisan agreement to keep the government funded through the end of September.

People don’t want to be educated, they want to be compelled, with decent stories.

More than 50 agriculture and food industry groups had signed on to an April 18 letter urging the funding to counter “a tremendous amount of misinformation about agricultural biotechnology in the public domain.” 

As David Brooks of the N.Y Times wrote about Donald Trump, he’s a “political pond skater — one of those little creatures that flit across the surface, sort of fascinating to watch, but have little effect as they go.”

Same with all the GMO social actors in this 20-year-old fairytale.

Been there, done that. The ditch is more interesting than the road.

A comparative study of communication about food safety before, during, and after the “Mad Cow” crisis

The Oxford Handbook on the Science of Science Communication, Matteo Ferrari, 2017

https://books.google.com/books?hl=en&lr=lang_en&id=HSjADgAAQBAJ&oi=fnd&pg=PA133&ots=mJpAHnOqBA&sig=59L03Bb3gH2bnlnpEfuAhIv4H-8#v=onepage&q&f=false

The “mad cow’ saga provides useful insights into the complexities that surround public communication on food safety issues. The first part of the chapter describes the most important scientific characteristics of bovine spongiform encephalopathy (BSE) and its human counterpart, variant Creutzfeldt-Jakob disease. The second section offers an account of the unfolding of the public communication before, during, and after the BSE crisis, including the diverse positions adopted by different countries and the legal reforms enacted to improve risk communication. The final part provides an analysis of the key features of the mad cow crisis: the importance of trust and transparently, the uncertainties that can characterize scientific information, the effects of cognitive bias, and the role of cultural context. All these factors contributes to both the amplifying and downplaying-depending on the place and time- of the BSE risk in the public mind. 

A parent’s nightmare: criminal investigation into infant death ruled natural, due to acute salmonellosis

This is tragic stuff. Five month old Tyler Wilson dies from salmonellosis and parents also deal with the added nightmare of a public inquest. These are the real names and faces of food safety.

Lindsey Wilson and Tim Lees suffered every parents’ worst nightmare after discovering five-month-old Tyler Wilson unresponsive.

Tyler suffered no symptoms but on the morning of November 25, 2014, he was discovered unresponsive by mum Lindsey as she was changing his nappy.

HDM ERM NEWS JAMES CAMPBELL 03-05-17
NOT MAIL COPYRIGHT
Scan for James Campbell:
Tyler Wilson, five months, who died of a salmonella infection

The panic-stricken parents ran out of their home in Ventnor Street, off Newland Avenue in west Hull, screaming for help.

 

At a Hull inquest on Wednesday, senior coroner Professor Paul Marks ruled Tyler died of natural causes.

The ruling concludes more than two years of hell for the couple who were the subject of a criminal investigation.

 

Golf ball parts in McCain’s frozen potatoes

When I was a kid my family used to spend a couple of weeks on Canada’s east coast every summer. My aunt, uncle and cousins lived in Halifax, we lived in Toronto and a few times we met for a week of cold water beaches, mussels, Anne of Green Gables, and golf on Prince Edward Island.

We rented an old farm house set back from the road a couple of hundred yards. I know the rough distance because I spent a lot of time driving golf balls from in front of the porch towards the road.

Over a field. I don’t think it was potatoes. Maybe it is now. Maybe that’s what lots of people in PEI do over potato fields.

Today, McCain foods recalled some frozen potato products because there might be golf ball parts in them.

McCain Foods USA, Inc. announced today it is voluntarily recalling retail, frozen hash brown products that may be contaminated with extraneous golf ball materials, that despite our stringent supply standards may have been inadvertently harvested with potatoes used to make this product.

 

 

This is a new one.

Food Safety Talk 124: Talking about Mike Scorpion

This episode starts with a chat about the need for butter refrigeration, bats and scorpions in leafy greens (oh my).  The guys briefly celebrate Ben’s birthday before talking about risk attribution, and yet another hot take on the 5 second rule, eating insects on purpose, and “food safety” tips from the internet. They make two book recommendations before talking about rat lungworm and other disgusting things.  The show wraps with an example of doing food safety right, and breaking news about doing food safety wrong before a brief dip into pop culture.

Flipping burgers is a noble craft and needs to be done with a thermometer, otherwise people get sick

Trash-talking elites are part of the reason Donald Trump is now U.S. President.

In the new book, Shattered, journalists Jonathan Allen and Amie Parnes write that Hillary Clinton’s campaign was doomed to fail. “The portrait of the Clinton campaign that emerges from these pages is that of a Titanic-like disaster: an epic fail made up of a series of perverse and often avoidable missteps by an out-of-touch candidate and her strife-ridden staff that turned ‘a winnable race’ into another iceberg-seeking campaign ship.”

Australians are also being drawn to the right, with their own versions of Aussie-first – the aboriginal population may have some thoughts on that – in which skilled 457 visas are being eliminated.

It’s not the political drift that is surprising – Australia is a country that, as John Oliver said, has settled into their intolerance like an old resentful slipper” – it’s the response from the Group of Eight universities who wrote to Prime Minister Malcolm Turnbull on Wednesday complaining the new rules could be “extremely damaging” to academic recruitment.

Forgetting for a moment that a Group of Eight unis in a country with 23 million people is self-aggrandizing on a ridiculous scale, University of Sydney vice-chancellor Michael Spence (that’s like a university president, which is self-aggrandizing enough) told Fairfax Media, “They’re really not people flipping burgers. “If you are building world-class expertise in a cutting-edge area of science, you’re probably going to need to draw from a gene pool larger than 23 million.”

Spence, your knowledge of genetics sucks; I have a genetics degree.

In his letter to Mr Turnbull, Go8 chairman Peter Hoj said “the mere suggestion of Australia clamping down on academic mobility into Australia would be extremely damaging to academic recruitment in Australia.”

Here are my perceived limitations to academic recruitment in Australia:

  1. Get an Internet that works and is not dependent on hobbits spinning a hamster wheel. Every time it rains, the Internet goes down, because most of the connections are underground, where water pools.
  2. Offer something of value rather than appealing to money. It’s still not too late to life a life of substance.
  3. Bring Australia into the 21st century by changing laws on same sex marriage, abortion, parental leave and end-of-life.
  4. Stop casting aspersions about fast-food workers – the people who probably make your lunch Dr. vice-chancellors – and save the flipping burgers shit for your fancy club talk. Engineering geniuses still need to eat. Perhaps Australia could make it a priority that food is safe and doesn’t make people barf. The military figured this out centuries ago. Maybe universities can, eventually.

Can Jeffrey hey-now-Hank Tambor deliver the goods for Chipotle

Yup, food poisoning is always worth a chuckle. Nothing like a public health folk out there laughing at all the people barfing and undergoing organ transplants, if they’re not already dead.

But Chipotle, in its fourth makeover since hundreds got sick dating back to Nov. 2015, has decided that Jeffrey Tambor is best to persuade the gullible public that, once again, Chipotle’s food is made with integrity?

According to Austin Carr of Fast Company, it’s Chipotle’s biggest ad campaign yet. And depending on how you count, it’s also its third or fourth major brand rehabilitation experiment in the year and a half since its food-safety incidents first emerged. That speaks to the sizable challenges Chipotle is still facing as it seeks to recover its once-roaring restaurant sales—all while moving the conversation around its brand away from food safety.

But the conversation should all be about food safety.

Chipotle can’t make food safety the central point of its marketing, but it also knows that any initiative to tout its improvements or resell its brand will be viewed through the lens of its food-safety woes. “It’s a big marketing challenge,” Chipotle’s chief development officer, Mark Crumpacker, told me late last summer. “When you’re excited to go out to lunch, you’re not like, ‘Let’s go to the safest place!’”

I am.

Go do some more coke, aptly named Crumpacker.

The new web and TV spots, rolled out Monday, feature comedians Jillian Bell, John Mulaney, and Sam Richardson, who are shown in separate ads entering a house-size burrito where Tambor’s voice instructs them to “be real” because, well, “everything is real” inside a Chipotle burrito. The comedians proceed to make comical confessions, and the ads each end with a new Chipotle motto, “As Real As It Gets,” an apparent reference to the company’s recent strides in removing artificial flavors and preservatives from its ingredients.

Chipotle, instead, has initiated a significant number of changes to its food-safety program, but it has been more strategic about informing customers about them. “Our food safety is not something that I expect to drive lots of people into the restaurant, but I do think it might erase some people’s doubts and allow future marketing to be met with less objection,” Crumpacker said at the time.

Is Chipotle at the point yet where new efforts will be greeted with less cynicism? It’ll likely take another quarter before we’ll see if the campaign has an impact on sales. For now, Chipotle will have to depend on Jeffrey Tambor and company to convince shareholders that there’s always money in the burrito stand.

But, hey now: you judge.


 

People are getting sick E. coli O157 outbreak at Boston’s Chicken & Rice Guys

Megan Woolhouse of the Boston Globe reports an E. coli O157 outbreak shuttered three locations of the Chicken & Rice Guys, as well as its fleet of Middle Eastern food trucks, Boston health inspectors said Tuesday.

The department confirmed seven cases of E. coli stemming from the Chicken & Rice Guys Allston location, which supplies food to the chain’s other outposts. The problems led to the temporary suspension of its operating license, Boston Inspectional Services Commissioner William Christopher Jr. said.

“We’re taking this very seriously,” Christopher said. “People are getting sick.”

He added that he did not know the condition of any of the people who were affected.

The company’s four food trucks, which rotate locations around Greater Boston, were taken off the road Tuesday afternoon, said Phanna Ky, general manager of the chain’s Medford restaurant, the only location that remained open Tuesday evening.

Christopher said Boston does not have jurisdiction over the Medford location.

Chicken & Rice Guys officials could not be reached.

According to Boston Inspectional Services, the city received an anonymous complaint and opened an investigation Tuesday. Public health officials remained at the Allston site throughout the afternoon trying to determine a specific source of the outbreak, Christopher said.

He added that the department will meet with the chain’s owner on Wednesday morning to discuss a course of action.

‘Handle raw flour like raw meat’ 26 sick with E. coli O121 linked to Robin Hood All Purpose Flour

E.coli O121 has sickened 26 people that has now been linked to Robin Hood All Purpose Flour, Original, in Canada.

Health types advise Canadians not to use or eat any Robin Hood All Purpose Flour, Original sold in 10 kilogram bags with a code containing BB/MA 2018 AL 17 and 6 291 548 as these products may be contaminated with E. coli. For additional recall details, please consult CFIA’s recall notice. Restaurants and retailers are also advised not to sell or serve the recalled product, or any items that may have been prepared or produced using the recalled product.

This outbreak is a reminder that it is not safe to taste or eat raw dough or batter, regardless of the type of flour used as raw flour can be contaminated with harmful bacteria such as E. coli.

But what do the health types really know?

Free from the shackles of government PRery, someone from Health Canada told ProMed a few days ago, a sample of Robin Hood flour was collected from one case’s home. The sample tested positive for E. coli O121 and had matching PFGE to the clinical  cases. Subsequently, a sample of Robin Hood flour collected from a retail location also tested positive for E. coli O121. Several cases reported contact with Robin Hood flour.
Isolates from the 2016 U.S. outbreak have been compared to the current outbreak in Canada by whole genome sequencing (via PulseNet  International); the Canadian outbreak strain is not similar to the U.S. outbreak. Comparisons will continue to be made on an ongoing basis throughout the outbreak investigation in Canada. 

Profs. Keith Warriner and Jeff Farber of the University of Guelph told CBC uncooked flour, such as that found in raw cookie dough, can host E. coli bacteria, and we may need to handle flour in the same way that we handle uncooked meat.