That was a boring super bowl, full of gimmicks and a quarterback pushing Bud Light as his soundbite, but it won’t be as boring as Chipotle’s two-hour wankfest when they close their almost 2,000 outlets for a food safety pep talk.
It’s not food safety, it’s a marketing gimmick (which is how Chipotle has been getting money all along).
Chipotle is closed for the next couple of hours.
And they’re going to show how much they know about food safety risk communication.
Or how bad their PR consultants are.
The meeting will go over an improved farm-to-fork food safety program, which the chain implemented in January. It includes paid sick leave to make sure employees will stay home when they’re sick, DNA-based testing of ingredients before they’re shipped to restaurants and some changes in food preparation protocols.
Why didn’t they do this before?
Because there’s money to be made in marketing hucksterism.
Ask Dr. Oz.
About 500 people got sick last year from outbreaks due to Norovirus, E. coli O26 and Salmonella,, including an entire basketball team at Boston College. Some of the sickened diners have sued Chipotle. Profits plunged 44% in the fourth quarter compared to the year before. The U.S. Justice Department is investigating the company for possible criminal activity.
Oh, they’ll also be launching a new website today, according to the aptly named Mark Crumpacker, Chipotle’s chief creative and development officer.
“The creative for this campaign, with one small exception, does not mention food safety or the recent incidents,” he said. “Instead, it reinforces our commitment to high-quality ingredients and great-tasting food.”
Market food safety. High-quality ingredients don’t mean shit (literally and metaphorically).
Beating up on Chipotle and hucksterism gets tiring. So let John Oliver do it.