In a just-published follow-up to the Hepatitis A link to Nanna’s frozen berries – sourced from China and Chile — angry consumers have taken to social media after four hepatitis A cases sparked a health warning about a frozen berries product.
The Internet sorta works for some, in Australia, I guess.
It’s Saturday afternoon here and the company says it will publish adverts in the Monday papers? It really is 1978 here (for some).
The Department of Health is calling on the company to recall the product after three Victorian adults and one in New South Wales were diagnosed with the disease.
Customers this morning blasted the company for not issuing any advice on their web channels.
Some customers were frustrated after they saw a Valentine’s Day post on the Nannas Facebook page was quickly removed as news of the outbreak came to the fore.
Others posting on the Facebook page demanded a refund on any medical check-ups they might need to undergo.
One wrote: “You have nothing on your Facebook page and are still promoting the contaminated product on your website. This is completely unacceptable, negligent.”
Another said she was “unhappy” after she had eaten the mixed berries only yesterday and asked for “further information on the recall issued and how to go about refund and medical tests.”
And another said she found it “highly irresponsible” for a Valentine’s Day post to be added “but no post regarding the potential Hepatitis A risk.”