Food safety fairytales: With over 400 sick, Wahaca says ‘we have never had such an unprecedented incident’

Mark Selby and Thomasina Miers, the co-founders of Brit-Mex restaurant chain, Wahaca, write that last week a number of our staff and customers were struck down by what is suspected to be the winter vomiting bug, norovirus.

wahacaWe assessed each case and when it became clear they were not isolated incidents, we got in touch with relevant officials at Public Health England and Environmental Health Offices. In tandem with that, we took our own precautionary measures – voluntarily closing affected restaurants, carrying out anti-viral deep cleaning at all of our restaurants, whether affected or not, and ensuring that any staff member who had reported illness remained off site until their symptoms had ceased for at least 48 hours.

Our amazing teams have worked tirelessly to ensure that we have done everything within our power to limit any risk to our customers and team members, and the situation remains under control and we continue to work with all local authorities to monitor this closely.

The majority of our restaurants are open and we hope to reopen the 4 remaining sites, on a case by case basis, as soon as we feel we are ready to do so.

We are incredibly sorry that people have been unwell. In the 9 years since we first opened Wahaca we have never had such an unprecedented incident, and we are doing everything we can to get to the bottom of how this may have happened.

And monkeys may fly out of my butt.

Winning food awards isn’t the same as not serving poop.

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