Despite declaring on Jan. 26, 2015, there was no longer a threat of norovirus at the Gaylord Opryland Resort & Convention Center, The Tennessean reports new cases of illness have been reported.

The hotel is working with the Metro Public Health Department and following all recommended cleaning and sanitizing steps to prevent the spread of illness, said spokeswoman Jenny Barker in an email to The Tennessean. Barker did not say how many guests were affected.

“A number of guests have notified us that they were feeling unwell upon arrival to the hotel or during their stay with us,” Barker said. “The health and safety of our guests is of paramount importance to Gaylord Opryland.”

Barker says the hotel is implementing additional sanitizing measures above the recommendations since viruses are common during this time of year. Health care services are being provided to sick guests and the hotel has staff paramedics as well as an on-site health clinic, she said.