When barfing endlessly, it’s of little comfort to know you represent only 1.5% of possible barfers.
Yet that is the insensitive numbers game tour operators like Thomas Cook continue to play when they confirm 29 cases of “mild illness” reported by guests staying at the Hotel Playa Pesquero in Cuba in the first two weeks of April.
“This represents just 1.5% of the overall hotel population of 1,800,” the operator said.
The operator disputed allegations made by holiday illness compensation specialists Your Holiday Claims that 80% of holidaymakers had fallen ill due to an outbreak of Salmonella at the hotel.
Your Holiday Claims alleged that many British holidaymakers had been taken to hospital during their stay. Many were believed to be on saline drips for severe dehydration after being violently ill, the law firm said.
Cook responded by saying: “We are aware that a statement was recently issued by a no-win, no-fee lawyer.
“This repeated as yet unsubstantiated allegations and we consider this to be deeply irresponsible.”