Safe food handling labels on take-out containers can help restaurants stand apart in the marketplace

As take-out food continues to increase in popularity, new research from Kansas State University has found that safe handling labels can help restaurants and food providers distinguish themselves in a competitive marketplace.

"With leftovers, people need information the moment they pull that container or clamshell package from the fridge," said Doug Powell, a K-State associate professor of food safety. "How long has it been in the fridge? Is it still safe? Our approach was to provide practical information, right on the container."

Powell, along with former graduate student Brae Surgeoner and Tanya MacLurin of the University of Guelph in Canada, designed a safe food handling label for take-out food after consulting numerous experts and consumers (right; phone number and url don’t work anymore — dp). They then worked with 10 restaurants in Ontario to provide food safety stickers for take-out food and subsequently interviewed managers about the utility of the stickers.

For the purpose of this research, takeout was defined as food procured from a casual dining restaurant — in other words, a sit-down restaurant — but eaten elsewhere, including food ordered as takeout and leftover food packaged to be taken home.

The researchers concluded that such a safe food handling label for take-out food was a promising value-added investment for restaurant operators as long as the stickers were used consistently and employees supported the initiative.

"We strive to provide the right food safety message in the right setting," Powell said. "Hand washing information should go over sinks and the back door of toilet stalls. Food preparation information should go in the back kitchen. Stickers with safe food handling information should go on the clamshell containers that people take home and put in the fridge. That’s where the learning moment is."

The results are published in the October 2009 issue of Food Protection Trends.

The abstract is below.

Assessing management perspectives of a safe food-handling label for casual dining take-out food
01.oct.09
Food Protection Trends, Vol 29, No 10, pages 620-625
Brae V. Surgeoner, Tanya MacLaurin, Douglas A. Powell
Abstract
Faced with the threat of food safety litigation in a highly competitive industry, foodservice establishments must take proactive steps to avoid foodborne illness. Consumer demand for convenience food, coupled with evidence that consumers do not always engage in proper food-safety practices, means that take-out food from casual dining restaurant establishments can lead to food safety concerns. A prescriptive safe food-handling label was designed through a Delphi-type exercise. A purposive sample of 10 foodservice managers was then used to evaluate the use of the label on take-out products. Semi-structured in-depth interviews focused on the level of concern for food safety, the value of labelling take-out products, perceived effectiveness of the provided label, and barriers to implementing a label system. Interviews were audiotaped and transcribed, and the data was interpreted using content analysis to identify and develop overall themes and sub-themes related to the areas of inquiry. It was found that labeling is viewed as a beneficial marketing tool by which restaurants can be differentiated from their competitors based on their proactive food safety stance.
 

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About Douglas Powell

A former professor of food safety and the publisher of barfblog.com, Powell is passionate about food, has five daughters, and is an OK goaltender in pickup hockey. Download Doug’s CV here. Dr. Douglas Powell editor, barfblog.com retired professor, food safety 3/289 Annerley Rd Annerley, Queensland 4103 dpowell29@gmail.com 61478222221 I am based in Brisbane, Australia, 15 hours ahead of Eastern Standard Time