Restaurant inspections:announced or unannounced…

Restaurant inspections are generally carried out unannounced by a health inspector. In this way one can obtain a snap shot of what is actually going on at that time. Some of the expressions on employees’ faces when I arrive and announce myself are priceless, makes me feel so wanted at times. Now I know how Chuck Norris feels when he enters an establishment. So, I decided to perform a restaurant inspection that was scheduled to eliminate the wonderful element of surprise. When a health inspector schedules an inspection, it is assumed that managers’, food operators’, supervisors and anyone else involved with that facility are going to take extra measures to ensure that things are cleaned up and everything is in check. I sometimes favor scheduled inspections because if I go in and find something wrong, for instance, mixing soap with chlorine sanitizer, then it becomes more apparent that staff are unaware or misinformed on this issue. More importantly, as the health inspector develops a relationship with the chef and spends time explaining why certain practices are right or wrong, both the establishment and the customer benefits.