Most food purchases are based on faith. That’s why an extensive series of rules, regulations and punishments emerged beginning in 12th century Mediterranean areas.
Faith-based food safety systems are prevalent from the farmer’s market to the supermarket, especially in the produce section. And almost anything can, and is, claimed on food labels – except microbial food safety.
The U.S. Food and Drug Administration has announced they are going to examine the growing number of nutrition claims found on the front of food packages after complaints the labels promote health fairytales.
British chefs Raymond Blanc, Peter Gordon, Martin Lam, Paul Merrett and Antony Worrall-Thompson issued a joint statement saying:
“The British public need to stop being so reticent in restaurants and start asking where their food comes from. It’s your right to know the origin of the food you are served and what types of farms are being used – and the mark of a good restaurant is one that is proud to tell you.”
In response to this news Freedom Food has launched a new long-term campaign called ‘Simply Ask’ which aims to get people asking about food provenance when eating out. This is in a bid to encourage restaurants, pubs and cafes to start sourcing products from higher welfare farms such as Freedom Food, free-range or organic.
Americans are questioning nutrition claims, Brits are questioning allegedly animal-friendly sources of food, maybe there’s room to ask for microbiologically safe food – the stuff that sickens up to 30 per cent of all people everywhere every year (so says the World health Organization).
Lots of companies and retailers are taking baby steps in the direction of empowering consumers to hold producers accountable, but lots aren’t.
Maple Leaf Foods, whose listeria-laden cold-cuts killed 22 Canadians last year, is continuing on its bad Journey to Food Safety Leadership by announcing today that, “Industry and government come together to make food safer for Canadians.”
Invoking the two groups shoppers distrust the most – industry and government – and proclaiming they are working together to better things may not be the best communication strategy to build trust and confidence.
Dr. Randall Huffman, Chief Food Safety Officer for Maple Leaf Foods, stated,
"The Canadian food industry is united that food safety not be used as a competitive advantage. Every member at every step in the production process is a steward of food safety. This spirit of cooperation heralds a new beginning for our industry, and together we will make Canada the gold standard for food safety. This symposium is the first in a series to ensure we share experiences and knowledge, and gain insights into emerging risks, technology advances and cutting edge science that can deliver safer food for Canadians."
That’s nice. Computer companies share technology all the time but that doesn’t stop them from marketing their individual technological advantages.
Stop pandering. Companies that are serious about food safety will go beyond the trust-me approach of faith-based food safety systems and provide public access to food safety test results, provide warnings to populations at risk, and market food safety at retail, to enhance the food safety culture back at the producer or processor level, and to build consumer confidence. May even make money.