The UK Health Protection Agency report into an outbreak of norovirus that felled 529 diners at Heston Blumenthal’s Fat Duck restaurant on Sept. 10, 2009, clearly identified poor reporting and employees working while sick as contributing factors to the outbreak.
Blumenthal decided to ignore this and take to the Interwebs with his own revisionist version of what went wrong earlier this year.
This has upset some of the victims, who are now taking Blumenthal to court.
This morning, London’s Daily Mail online reports many are furious that Mr Blumenthal has refused to pay a penny in compensation, and at least two legal firms have initiated legal action.
Television presenter Jim Rosenthal, who was sickened, called Blumenthal’s response, “pathetic.”
“He has basically attempted to re-write the HPA report and its conclusions in his favour. It is pathetic and a complete PR disaster. There isn’t even a hint of apology.
“At first I was extremely sympathetic to Heston Blumenthal, but the way this has been mishandled beggars belief. I could not believe what I was reading in this email – it was like we had been sent different reports. I am taking them to court and a lot of other people are too. A simple apology might have ended all this a long time ago.”
Mr Blumenthal’s spokesman said:
“We are reviewing the report, which we only received on September 10, and won’t comment until we have completed that review.”
But they did comment, on Sept. 10. Clueless.