At least 96 people were sickened during the Norovirus outbreak at The Cowfish restaurant in early June, according to county health department records obtained by the Observer.
Records show one Norovirus case was confirmed by a state Department of Health and Human Services laboratory. Ninety-five others were deemed “probable” by health officials. Just one person reported visiting a hospital.
The outbreak prompted the restaurant to close twice, once on June 5 and again on June 10. It reopened June 16.
Cowfish owner Alan Springate, responding by email to questions from the Observer, said his staff began to suspect a problem late in the day on Friday, June 5, when a customer reported some members of his party had become ill in the preceding two days.
Wednesday and Thursday of that week, two other guests had reported illnesses, but the restaurant had suspected a problem with a food item, calamari, which both guests had consumed. Cowfish removed the item from its menu and contacted its suppliers.
The person reporting on June 5 had not consumed calamari, though. At that point, “we began to consider the possibility that we were dealing with something other than a food issue,” Springate wrote.
After the Cowfish posted news of its closing on Facebook June 6, others began coming forward to report they’d been sickened. The restaurant contacted each of them and shared details with the health department, Springate said.
By the time the restaurant knew something was amiss on June 5, at least nine of the restaurant’s roughly 140 employees had been sickened, according to a report by state health inspector Nicole Lee. The first fell ill May 31, she wrote.
Springate’s email said that while some employees had called in sick, “nothing raised a red flag.”
“It’s critical to understand that although we now know we were experiencing an uptick in illness, many employees had not yet notified us because they were not scheduled to work,” he said.