Restaurant Inspection

  • Posted: March 9th, 2010 - 3:43am by Doug Powell

    More than 90 restaurants in Metro Vancouver were told to close their doors after they were found with rodent infestations, unsanitary conditions, or a failure to store food properly, according to an investigation of restaurant inspection histories for the past three years by CTV News.

    And many more were repeatedly cited -- but not closed -- for other violations, the most common of which were leaving food out that should be refrigerated, failure to wash surfaces, and not providing hand washing stations to employees.

    "We're looking for any signs that might lead us to believe there might be an outbreak of food poisoning," said Nick Losito, Vancouver Coastal Health's director of health protection.

    One of those restaurants that was shut down was a Vancouver legend -- The Only Seafood Restaurant on Hastings Street.

    Once a bustling destination for seafood since it opened the 1920s, The Only is now filled with rat feces and dead insects.

    The health department closed The Only last year -- not just because inspectors said the food was a public health hazard, but because inspectors discovered it was a crack den as well.

    CTV will be running a week-long series on food safety. Last night’s video is available here.

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  • Posted: March 6th, 2010 - 6:09am by Doug Powell

    Maybe this was because Chapman and all those food safety types were in town, but four restaurants in Dubai were shut down two weeks ago following tips from customers and employees.

    Ahmed AbdulRahman al Ali, the head of the municipality’s food inspection section, said the offenders were also slapped with a fine of more than Dh30,000, adding,

    

“The restaurants have been shut for a month. After finishing the penalty term, they have to convince us that the food being used is safe. They will also have to sign an agreement to not repeat the offence.”

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  • Posted: March 5th, 2010 - 12:19pm by Doug Powell

    KLTV reports that foods held at unsafe temperatures, unsanitary conditions and even a "dying mouse" are just some of the violations found in the latest inspection period by health authorities.

    Six Smith County restaurants were hit with the most serious violations in the latest inspection period by East Texas health departments, including Spring Creek Barbque at 5810 South Broadway in Tyler. Cooked brisket had to be thrown out, chipped plates and a cutting board needed replacing, gaining them a total of 18 demerits.

    At Sonic #4963 at 102 North Northwest Loop 323 in Tyler packages of burger buns were found in women's restroom, there was improper handling of ready-to-eat food, no soap or towels were at the hand washing sink, utensils and a deep fryer had too much grease buildup, and duct tape was in the ice machine. Total demerits? 21.

    The most shocking find was at Taqueria y Restaurant Morelos at 622 North Palace in Tyler. Mouse droppings were found - as well as a dying mouse on sticky trap, employees were seen violating hand washing rules, beef, rice, and cooked intestines were not properly cooled, raw chicken was above beef, raw beef was above cooked beans and no towels were found at the hand washing sink. Total demerits? 26.

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  • Posted: February 28th, 2010 - 7:20am by Doug Powell

    Mark Parsons, Restaurant Sanitarian with the City of Austin's Health and Human Services Department describes the restaurant inspection process.

     

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  • Posted: February 27th, 2010 - 7:00am by Doug Powell

    The Brisbane Times reports that by November, all of Brisbane, Australia’s 6,000 eateries will be "voluntarily encouraged" by public pressure to display their restaurant inspection ratings, between zero and five stars.

    The stars will only judge the hygiene and food safety standards used to make meals.

    David Pugh, owner of Restaurant 2 and vice-president of Restaurant Catering Queensland, said the restaurant industry backed the scheme, adding,

    "In fact we see it as a bit of bonus, because if you command three, four, five stars, you might get more foot traffic coming through the door. The reality is that the public want this."

    A restaurant dude who gets it. Good for him.

    Under the new Eat Safe scheme:

    • no stars would mean the eatery had not met the hygiene standards of the Food Act 2006 and Food Safety Standards;

    • two stars would mean the business had a low level of compliance with food safety standards and "more effort is required;"

    • three stars would mean the eatery was a "good performer" that met food safety standards with an overall acceptable level of food safety.;

    • four stars would be awarded to a "very good" performer with high food hygiene; and,

    • five stars means the eatery has "excellent hygiene" with very high standards in food refrigeration and storage.

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  • Posted: February 26th, 2010 - 2:50pm by Doug Powell

    There’s really nothing like high school cafeteria Jell-O – especially if that Jell-O mix has mouse poop in it or near it.

    That’s exactly what was found as the kitchens at James Buchanan High School and Middle School in Pennsylvania failed the most recent health department inspections, with the state citing mouse droppings near food and other violations.

    Both schools were cited for not having an adequate space for employees to wash their hands. Mouse droppings were found in both locations.

    Justin Flemming, spokesman for the Department of Agriculture, said the droppings were a small amount in a contained area. In the report at the middle school it states open bags of Jell-O mix were "adulterated" by the droppings.

    Tuscarora Business Manager Eric Holtzman said, however, that the mixes were in sealed bags that were contained in a box. Holtzman said the droppings were in the box but were not found in the bags of mix.

    "Mice in the country are a problem," said Gertrude Giorgini, who operated the kitchen for Tuscarora for 23 years before retiring eight years ago.

    Giorgini also questioned the district's decision hiring a food management company, rather than keep food services in house. She said that many management companies won't keep as close of an eye on food safety and cleanliness at a facility as people who are employed by the school district.

    "You never want to be written up by the Board of Health," Giorgini said.
     

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  • Posted: February 26th, 2010 - 12:15pm by Doug Powell

    This is a blog post from our friend in France, Albert Amgar, translated by Kansas State French professor Amy Hubbell and the students in FREN 530: French Translation.

    Labels, logos, and scores on doors have come up several times on this blog.

    According to leParisien.fr on February 24, 2010 in "Asian restaurants are asked to take more care with their cooking," the Asian restaurant union is asking 12,000 caterers and restaurateurs to improve their food safety and quality. Their goal is to improve their ratings and it is not being met.

    The “Quality Asia” label was created in October 2005 and it is given to Asian, Chinese, Japanese or Vietnamese restaurants and caterers whose cleanliness is certified. Five years later, only 12 addresses in the Parisian region and 5 in the rest of France (primarily in the North - AA) have been awarded this label. That's a small number considering there are 12,000 food professionals in France and 8,000 in the Parisian region alone.

    According to the website of the Asian Restaurant and Catering Union, the first audit is performed by an independent agency that checks the establishments' performance and gives certification.

    What is included in the Quality Asia Label?
    - Welcoming guests according to traditions
    - Offering and cooking Asian flavors from different regions according to European regulations
    - Following the guidelines on the Quality Charter
    - Submitting to a quality control every two years
    - Making comment cards available to clients

    What are the criteria for quality?

    The first audit checks 142 control points of which 30 are reserved for the kitchen. These points are aimed at the welcome, the quality of management, service, delivery, proportion of quality to price, general cleanliness, general ambiance, facilities, materials, equipment, storage, preparation, expiration dates, traceability, safety and many other elements that ensure quality to the clients.

    To be given the label, the food professional must receive 85% on the evaluation.

    A new test is given every two years to check changes in the establishment and to ascertain whether the service is consistent with the label requirements and the demands of Quality Charter.

    Restaurants with the label are recognized in several ways that attest to their quality:
    How can you spot them? There are several ways: the logo, the Quality Charter, the certificate, and the customer satisfaction cards. You can find the restaurants
    here.

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  • Posted: February 24th, 2010 - 11:12am by Doug Powell

    Canwest News Service reports that more than one-third of 424 food operations serving the Vancouver 2010 Olympic Games in Richmond, Vancouver, at Cypress Bowl in West Vancouver, and Whistler did not fully meet health regulations, Vancouver Coastal Health Authority inspection reports show.

    Of the 147 food operations not compliant in one or more aspects of their operations, 56, or 38 per cent, were specifically cited for "potentially hazardous food" concerns, including failure to thaw food properly and failure to maintain food at sufficiently low or high temperatures, a review by the Vancouver Sun has found.

    The food operations include temporary facilities serving the public, athletes, media, dignitaries, volunteers and other workers, and can range from restaurant-style operations to smaller concessions and even beer vendors and hotdog stands.

    Food service has been farmed out to caterers at the various Olympic venues that are not permanent sites.

    Vancouver restaurants typically receive one visit annually from health inspectors. Olympic food venues were generally visited three times by inspectors in February alone, evidence of the extra measure of vigilance underway to guard against an outbreak of food-borne illness during the Games.

    Domenic Losito, regional director of environmental health, said in an interview Tuesday, said,

    "We're keeping our fingers crossed that we get through without any adverse impact on people. So far, we seem to be on top of it."

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  • Posted: February 22nd, 2010 - 3:27pm by Doug Powell

    "What does (Powell) know about the actions of London politicians and the relationship of the city and the health unit? Probably nothing."

    That was London-lite Councilor Harold Usher responding to my criticism that if London (in Ontario, in Canada) politicians wanted restaurant inspection disclosure in the form of colored signs on doors like the medical officer of health recommended 40 months ago, it would have happened faster. Just like it did in Toronto, all those years ago.

    Sir, I didn’t just send my comments in by stagecoach from Kansas, I am from Brantford (in Ontario, in Canada), and have sat through numerous city council meetings involving board of health issues as both a journalist and participant in Toronto, Port Colborne, Welland, Guelph, and closer to London, Ingersoll (all in Ontario, Canada).

    Coun. Susan Eagle, one of two people on the 11-member board appointed by city council, said,

    "I was keen to move faster than we did . . . I'm disappointed it's taken so long."

    Jonathan Sher of the London Free Press wrote in Saturday’s edition that when London-lite restaurant inspections went online for the first time this week, so many diners logged on, the system slowed to a crawl.

    Dr. Douglas Powell, associate professor of food safety at Kansas State University, said,

    "I think it goes back to a lack of political will. London could have done this earlier if (politicians) wanted to. Is there anyone in London who will champion the rights of diners and people who buy (prepared) food?"

    London Controller Gina Barber thinks Powell has a point -- while politicians support the use of coloured signs, no one made it a priority or directed staff to get the work done by a deadline.

    The Free Press coverage caused a flood of diners to call the health unit, where officials promised they'd soon post inspection summaries on a long-planned website.

    I also told the reporter, the best restaurants will embrace public disclosure and even promote their food safety excellence.

    How to use the inspection website in London:

    Access at http://inspection.healthunit.com or through the health unit’s main website, www.healthunit.com

    Search for restaurants by region, by first letter or by keyword. Violations will be listed for each. 

    Click on restaurant names for dates of inspection reports, then on each date for summaries of violations and action required.


     

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  • Posted: February 20th, 2010 - 10:46am by Doug Powell

    One of my daughters is planning a trip to the Dominican Republic with a bunch of her friends to celebrate the end of high school.

    I told her she had to get vaccinated for hepatitis A, and to be careful with what she ate.

    The Northampton Chronicle & Echo reports this morning that piles of vomit, cockroaches in bedrooms and inedible food are among a litany of allegations raised by a group of Northampton (U.K.) holidaymakers in a High Court claim against tour operators First Choice.

    Five groups from the town are suing the firm over an alleged "holiday from Hell" in the Dominican Republic, which they say led to them suffering food poisoning.

    More than 400 holidaymakers are claiming about £3 million in damages in total, with allegations including faeces in the swimming pool, "stone-cold" food, flies and birds being allowed to pick at the buffet, and a hotel which smelt of sewage.

    Claimants allege they suffered acute gastroenteritis following their stay at the all-inclusive four-star Bahia Principe Hotel in San Juan in the summer of 2007.
     

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